• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @PETER-SMITH1397 Hi . . . . . can't get the MPEG_4 Activation to work . . . . . Is this the HEVC / h.265 codec activation message that pops up on first import of a HEVC/h.265 encoded video MP4 file? If so your Antivirus program may be blocking the
• Samplitude

  One answer, on 12/23/2025

  Can not monitor Playback to Monitors
  Focusrite 18i20 - Not able to Playback to Monitors I am using Samplitude 8X, (Properly Purchased & Registered) & installed. (to USB 18i20)  Have configured for Focusrite 18i20.Can Record...   But can not Playback to Monitors...   Have
• Video Pro X

  One answer, on 12/16/2025

  [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
  Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
• ACID

  3 answers, most recent on 11/17/2025

  RE: waves 16 plugins cannot be added to chain
  @Tinus72, @SP. Waves 16 plug-ins open in Acid Pro 11 for me, along with all other plug-ins I have installed. I have updated the four / six audio_plugin_*_server* files, so this maybe the solution, as suggested in another post (@SP may remember the
• Movie Studio

  5 answers, most recent on 10/22/2025

  RE: Video Deluxe Premium 2026 - Program freezes, lags
  @Alexander-Kozy Hi . . . . It only happens when I select the Effects tab. . . . Is this every time you select the Effects tab in an editing session, or just the first time you select it? Di you install the software with all the default settings,
• Movie Studio

  2 answers, most recent on 2/14/2026

  Audio problem with Magix MEP 2015 plus
  I have lots of footage using HD camera with 5.1 surround sound in AC-3 format. I used to edit this with no problems, until I got a new PC with Window 11 and reinstalled MEP 2015. When I try to load this footage to the timeline it says I need a free
• Photostory

  2 answers, most recent on 12/4/2025

  RE: Not getting support only getting Ai
  @cherba The Magix Support system seems, currently, to be almost non-existent, unfortunately. No-one seems to definitively know why but you will find a number of posts in these forums where users are stating a lack of response to emails and support
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt In addition to what @SP. has quite correctly written, please be aware that Sound Forge is now manufactured by BorisFX so all support requests should be directed to them. However, it is likely that the confirmation of purchase email you
• ACID

  7 answers, most recent on 9/22/2025

  RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
  @NickHarvey, @SP. Waves 16 plug-ins (including L3 Multimaximizer/Ultramaximizer) open in Acid Pro 11 (11.0.2 - Build 21) for me, along with all other plug-ins I have installed. I have updated the four / six audio_plugin_*_server* files in the
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Hi @Gra_Ham, .....Magix error message says: "The file format of '... filename.mkv' cannot be read"..... First of all, I'm sorry that you cannot provide the requested MediaInfo file that @CubeAce (Ray) is asking for. The fact that VDL2026 cannot
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Task Manager is saying it's using resources, but the program is locked, frozen, That shows me that the program is organising or whatever. If it's crashed it wouldn't be using any resources. Have you left it for a few minutes in that state or
• Video Pro X

  2 answers, most recent on 3/6/2026

  RE: DOSNT WORK AT ALL CRASH CRASH CRASH
  @Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @johnebaker My version of MEP is currently Magix version is Movie Edit Pro Plus version 20.0.1.80 (UDP3) @Reyfox is correct, my GPU is the Nvidia I just bought.... At this point I wonder if it was a mistake getting an independent PC guy to build
• Movie Studio

  7 answers, most recent on 2/20/2026

  Crashing in Windows 10
  Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  The lengths vary, Rick. They could be as little as a few seconds (opening credits) to just over an hour (a long chapter). I exported the recorded audio as WAV from REAPER (been doing that for years and nothing's changed on that end) and then edited
• Movie Studio

  3 answers, most recent on 8/9/2025

  How do you access voice to text in movie studio 2025
  I recently purchased movie studio Suite 2025 and all my research that this particular version had voice to text. I have installed every add-on available to me and I'm not able to locate where this feature is. When I go to the hub It shows me text to
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x No... "Travel Maps" is just an annoying spammy gimmick, which 99.999% of video editors have absolutely no use for! Lol No, it is not a spammy gimmick. You obviously have no clue about what it does or how to use it. I use it with most of
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @Joshua-Pyle Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @emmrecs Hi Jeff . . . . The screen you show is not the normal Export screen . . . . The image is showing the dialog you get after selecting the Export option top right of MMS/VDL and select to Output as video file. @Yoshinori-Tokuda Hi Can you hear
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 Hi The issues you are having may be Windows 11 related, if you logon to the computer with a Microsoft account. By default this installs and activates OneDrive, your Documents folder is moved to the OneDrive cloud storage. This can
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Hi . . . . Could not find a part of the program. Please install the program again . . . . This suggests to me you are referring to Vegas Pro or Vegas Movie Studio, is this correct? If so you are in the wrong forum, the Vegas product
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  I'm a new user - installed the software about 10 days ago and I agree with your #1 comment about the AI classifications being inaccurate. I have 2 things I'm struggling with as well. 1. when the classification completes (it takes DAYS for that to
• Sequoia

  5 answers, most recent on 8/27/2025

  Codemeter
  Hi- I own a copy of Magix Sequoia 12 but have misplaced the dongle. It is likely in storage. I still have the install discs and license code, book, etc. I’m registered with Magix. I’ve also reached out to Magix for support (they had offered this
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Hi Thanks for the MediaInfo data. Assuming VPX 16 is not the trial version, and is fully installed including all the Extra Content available under the Help menu. The file appears to be standard 8K UHD AVC/h.264 video and AAC audio encoded