• Movie Studio

  5 answers, most recent on 2/23/2026

  RE: Incorrect frame rate on AVI output, incorrect display of frame
  @clement5 I don't understand why you're comparing clips. Wouldn't you work on a clip, export it, edit in in another program, then re-import it? Why are you comparing the original exported clip with one that has been re-edited, in potentially another
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @stephen-logsdon Your post to this thread has been hidden since it concerns a different issue to the one raised by @fuss. Please do not hijack another user's thread in this manner but rather create a new thread with your question. It would be very
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  @John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more
• Video Pro X

  16 answers, most recent on 12/6/2025

  RE: HEVC-Codec
  @AdelPetros-Samu Please be aware these are public user to user forums and not any contact for Magix Support, so confidential data, like your order numbers, should never be posted here. Hence, they have been removed from your post. Did you click on
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  RE: Sound forge pro 11
  @Angela-Prosser Then it's probably registered to your old Sony customer account. These accounts were also transferred to Magix. Do you remember the old e-mail address and password?
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . You literally seem to be obsessively pedantic about every single item of terminology, purely for the sake of being pedantic! . . . . There is nothing 'Pendantic' about using the correct terminology, this ensures that everyone
• Music Maker

  2 answers, most recent on 8/21/2025

  RE: Music Recording Zero - totally screwed
  @Eleyan I think we can all very much sympathise with your rant, but.. We really need a lot more details from you about what is happening, or not!  Because we cannot see your computer this really is essential, even if somewhat tedious to do. First,
• Music Maker

  6 answers, most recent on 7/17/2025

  RE: What probability exist that the Ai di Music Maker can create existing?
  @MrVortex If you want to transform loops to something more original I also highly recommend this VST plugin: https://www.bigfishaudio.com/momentum.html This VST plugin will allow you to load audio files. But don't use the Magix loops file format
• Music Maker

  One answer, on 7/27/2025

  RE: Serial do Sound Forge 18
  @elton-r  Você comprou a versão completa do Sound Forge ou está experimentando a versão de teste gratuita de 30 dias? Se você comprou o programa, deve ter recebido um e-mail de confirmação do pedido com todos os números de série. Verifique sua caixa
• Video Pro X

  13 answers, most recent on 6/19/2025

  RE: plugin NewBlue Infinite Looks
  @Marvin-Mueller Sorry to hear about the problems you're experiencing (and you do seem to be the only person posting about ALL your plugins not working with VPX 16 - by the way, there is no such thing as the Premium version of VPX16, there is only
• Movie Studio

  5 answers, most recent on 7/20/2025

  RE: MP4 problems
  @Anthony-Sferlazza Sorry to hear about this problem but you need to give us a LOT more information if we are to have any chance of being able to help you. First, exactly which version of Movie Studio do you have? Then, please read this pinned post
• SOUND FORGE

  3 answers, most recent on 1/5/2026

  RE: SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins
  Thanks for information, i'm happy with you answer, if i have more question, i will ask it.
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  Seasons greetings @jim-atkinson, If you are not editing a lossy type file, the 'Proxy' setting will have no affect.Otherwise, the 'Snapping' tool may be enabled and set to 'Grid', making it difficult to precisely place the cursor. It is usually best
• ACID

  6 answers, most recent on 3/26/2026

  RE: Acid Pro 10 metronome volume
  @FetusK Hello welcome The answer is no. To include a click track in your rendered ACID Pro file, you must create a dedicated audio track for it by placing audio "clicks" or "ticks" on the timeline along the grid to match your tempo. so you would
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  @AAProds Like I mentioned before, you just need a simple modern USB video grabber, compatible with your operating system and a video recording software. Could also be a free one. You don't need something from Magix if it isn't available in your
• Movie Studio

  2 answers, most recent on 11/7/2025

  RE: Text To Speak
  @Hydie Hi, Yesterday morning and for the last week or so, Text-to-Speech and Speech-to-Text were not working due to an outage with MicroSoft Azure, provider of the service. It seems that service was restored in the afternoon. You don't need a
• Web Designer

  One answer, on 3/5/2026

  RE: Trying to make printable order form
  @gary-tayman Hi . . . . Web Designer + 25 . . . I asked Support, . . . Did you ask Xara or Magix Support? if Magix then you would not get a reply, they stopped retailing/supporting Xara products early 2024. Xara have their own support here, and
• Movie Studio

  10 answers, most recent on 12/13/2025

  RE: 2025 products with Travel Maps
  @Reyfox Hi, I see what you mean. On the screen you show, after opening the second drop down of Video Editing, when you start scrolling down that part, there is a sticky title bar that appears showing Movie Studio instead of Video Deluxe. It gets
• Music Maker

  One answer, on 2/1/2026

  RE: How to make this sound disappear?
  @Eimantas-Miliauskas Do you use a VST effect or instrument in demo mode? This is a typical behavior for such plugins.
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  RE: Non functioning Sound Forge / no response from support
  @Rod-Devonshire You can update the ticket by simply answering the e-mail you received, just make sure the ticket number in the subject stays unchanged. We had some news regarding the development of the support problems, see here:
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  @David-Rees Does this problem happen with any WAV file? For example, if you create a new file and fill it with the noise generator, does changing the bit depth also cause the volume to deteriorate? If other files aren't effected, maybe it has
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Hi @PETER-SMITH1397 Have you tried using the free version of Revo Uninstaller? The free version is portable so you just need to download it and run the executable. It does not install on your computer. Not only does Revo uninstall your program but
• Movie Studio

  3 answers, most recent on 10/29/2025

  RE: Unocking/activation IgniteColorCine
  Thanks for the update! Glad everything is working now for you.
• Movie Studio

  8 answers, most recent on 10/10/2025

  RE: Video Deluxe 2026 Premium
  @philh77 Thank you! Jeff