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I seriously need some help ! I previously had Movie Studio 17 Platinum and upgraded to Movie studio 2025. I'm still learning but I've been doing super basic editing just to get videos edited and uploaded to my YouTube channel. I just combined 5

Music Maker

18 answers, most recent on 12/30/2024

RE: Magix Music Maker 2013

To whome ever having this problem! i have had problems downloading my 2013 version with the new download GUI. it turns out to be a windows error causing it to crash. it is because the version is so old and was working fine on older windows versions.

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

@Timothy-Fisher Welcome to the Magix user to user forums. I don't use Magix web software or the hosting service you name but there are a couple of questions whose answers might help to solve this problem for you! First, how much time has passed

Music Maker

3 answers, most recent on 1/24/2025

RE: Cannot record microphone or hear keyboard

@Tony-Miller Please check the following things: If you have a new computer, make sure that audio recording is enabled in the Windows security settings, otherwise it gets blocked:

Photostory

19 answers, most recent on 12/22/2024

RE: Can't understand advice given by support team

@JANET-NICOLAS I don't think we established one thing: is it always the same images that are black/blank? Or are these "drop-outs" occurring at different points in the show? If it is always the same images I still think this could be a file format

Movie Studio

9 answers, most recent on 1/29/2025

RE: No sound / audio in player and export

@jackger Hi Which version of Windows is on your PC? Did you have any Windows update between working and not working, if so which one(s) Is the DVD you are importing the VOBs a commercially produced disc, and/or has multiple audio streams (languages)

SOUND FORGE

16 answers, most recent on 3/28/2025

RE: slow down on exported music

Hi SP Nope if that’s what rraud was talking about, no. I always go through: options, preferences, whatever to make sure record /playback is connected where I want them. I hiked up the bit rate out of frustration, I was trying everything! Any sound

Music Maker

8 answers, most recent on 5/26/2025

RE: Customer Support

@Timothy-Fowler Thank you for the additional information. Intel(R) Core I5-7699K CPU According to the information on this M$ Support page that processor is not "able/allowed" to run Windows 11! (It apparently lacks the TPM module required.) So, have

Movie Studio

10 answers, most recent on 4/20/2025

RE: Magix Movie Studio 2025 TRIAL

Hi Ray & John EB, This is what I did last night. I tried some of your suggestions but it was a disaster. I changed the settings in the program to use the CPU and actually got something on the timeline but it was all jerky. Tried to burn a

Movie Studio

27 answers, most recent on 2/27/2025

Neat Video - Version 6.0

Greetings, There's an upgrade to version 6 of Neat Video if anyone is interested. After a quick play it does seem quicker and slicker but that could be just because I've spent money on it ☺️ Version 6.0 New render engine for smarter and faster

ACID

32 answers, most recent on 9/25/2025

RE: How to cancel subscription?

@AKABWAI-SAVIOUR Assuming you want to cancel a subscription to a Magix product, perhaps ACID, all the information you need can be found by reading the whole of this thread. You must send an email to infoservice@magix.net, informing them that you

SOUND FORGE

7 answers, most recent on 1/5/2025

RE: Preventing or correcting Sound Forge AS 17 90* rotation of mp4 file

Thank you. Glad, and not, simultaneously, that there is a reason. I was using phones on a gimbal stabilizer with external mics, which affected clearance space, compounding the balancing act challenge. I was definitely guilty there, of having the

Music Maker

27 answers, most recent on 1/7/2025

RE: How to turn off loop preview?

Your clip wouldn't play, and what you write seems redundant to the issue at hand. Look back at my screenshot and where 'Loop Preview' is placed. I can't work with that. How would you move 'Loop Preview' to an empty track so that it could cover the

Movie Studio

10 answers, most recent on 3/18/2025

Movie Sutdio 2024 Platinum 23.0.1.236 New Project Function Unusable

All of a sudden the new project function opens with an expanded view of the next menu causing the accept/next button to be invisible off screen. Actually all sub windows open like this, unusable. See second screenshot. New Project Screenshot. Other

Movie Studio

9 answers, most recent on 1/6/2025

Videos from GoPro 12 is Freezing in video preview

I have some videos shot in GoPro 12 that I would like to edit in Movie Studio 2025 Suite.The Gopro videos are in 4K (3840x2160) and 50 fps.I created a project in Movie Studio that has the same resolution. However, when I insert the GoPro video into

Movie Studio

One answer, on 1/4/2025

RE: Magix PC

@REYNALDO-HANGOS Welcome to the Magix user to user forums. For help with error code 14 please see this Magix Support page. Essentially, the code means you are entering a correct serial number but for the wrong product. Magix Serial Numbers are

Movie Studio

15 answers, most recent on 5/13/2025

RE: Very high RAM usage even with a few slides

@Willy-Pesnec Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

@john-c4113 Welcome to the Magix user forums. First, please don't post the same thing twice and so create a duplicate post! I have hidden the other one. Second, exactly which version of PS do you now have? Mine (for PS 2025) is 24.0.1.204 and I am

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

@Bol @MV650 Hi Rob, Marc. I forget some people have probably never done this whereas I have been doing such things for over 40 years. Apologies for that. Personally I would recommend any specialised electronic contact spray from WD40 or Radio Spares

Movie Studio

43 answers, most recent on 3/7/2025

RE: Audio not importing

@ericlnz MPC - I did have my doubts so thanks for your thoughts. I did mention to @CubeAce the Quicktime box that needs ticking in Depreciated features, his reply was 'I think there must be more project settings as ticking that didn't work for me.'

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk Hi. Again I would like to see some images from your Task Manager. This time from your project drive HDD. Is it an external drive? What are the drive's specs? What type of USB port is it plugged into if external? If internal, again we need

Movie Studio

2 answers, most recent on 5/10/2025

RE: movie edit pro

@Susan-Accomando Hi Can you clarify the issue your are having please: Which version of Movie Edit Pro are you using, full name and version number as found under Help, About? What is your computer specification, see this topic for what is required?

Movie Studio

9 answers, most recent on 12/29/2024

RE: Magix Movie Edit Pro 2025 is stuttering, stopping and starting.

Wow! You gentle men are magnificent! Each of you. I will save your technical instructions, for sure. Things are definitely improving. The stuttering has decreased by 90%. The Title Editing is now under control.. I've also learned that, during

Other products

3 answers, most recent on 7/13/2025

RE: Prodad Hide v2 - I can't stop the auto play.

@Clinton-Peck Not personally but it is an infuriating piece of software to work with. Most levels of ability don't work for hiding things and camera angles and the direction of what you want to hide become important as to how successful you are. I