• Music Maker

  4 answers, most recent on 10/1/2025

  RE: Missing download-links after upgrade paid purchase.
  @Per-Schei It's very odd, that your purchased upgrades are not listed in your customer account. Please contact customer support at infoservice@magix.net and write that you didn't receive your purchased products. You might get an AI chat bot response
• Movie Studio

  2 answers, most recent on 11/12/2025

  RE: guide lines
  @Frederik-deRoo If using the newer versions, use the centering buttons to centre either vertically or horizontally: I've made a up a grid which you can place under any video or title track to help with positioning. Lower it's video level/opacity
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  @k9vet Hi . . . . This has happened with several burn attempts. . .. Always happens at nearly the same spot in the playback and occurs on different DVD players . . . . We need more information to help with this issue: Windows 11 version
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @Can-Dive Hi, I just got around to rechecking out recording using MAGIX Capture (1.0.59.0) from VPX16. I am on Windows 10 using a Logitec Camera. Using the Logitec recording program, my video was 30fps, audio 48 kHz. Using Capture, still 24 fps,
• ACID

  7 answers, most recent on 4/25/2026

  RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  Thanks! Now I'm not entirely sure it's ACID 11 that's the issue. I opened Reaper and couldn't find any of the Waves plugins. I contacted Waves too so I'll try to figure this out. I'm not great at tech stuff at all and I'm not sure if I can revert
• Movie Studio

  4 answers, most recent on 8/17/2025

  RE: Align other audio tabs to this track
  @gerard-vieules Hi The manual is available for download under Help in the program. As @AAProds has commented, sometimes the audio alignment 'misses', often due to a low volume level or background noise. There are a series of tutorials listed here,
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Reyfox, I have VPX11 installed on an old laptop and decided to try editing 360 video. It was very slow, but surprisingly it could read the Prores files! Therefore, at one stage the program had this feature, but it was turned off in subsequent
• ACID

  5 answers, most recent on 7/1/2025

  RE: Acid Music Studio 11 places loops in start of tracks
  Ty John EB. Sorry I did not explain myself correctly. When I’m doing a new project or an existing one and I add a song, and the beat map Wizard is completed, it pushed the entire track in my project. Whereas in all of the previous versions of ACID,
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If
• Movie Studio

  9 answers, most recent on 8/10/2025

  RE: Is MS 2026 really any better?
  @Pete-Lowland the learning curve I found was not big at all. Plenty of help here in this forum too. The only downside for me compared to say Pinnacle, was the track order. Pinnacle, Vegas Pro, Premiere, Resolve, etc., edit the same way, overlays
• Movie Studio

  3 answers, most recent on 12/5/2025

  RE: Video Deluxe 2026 Keeps Hanging
  @Skyline_UK Hi . . . . the new version hangs everytime I load clips . . . My PC should be powerful enough. . . . Unfortunately this is not so, the i9-9940X has no integrated iGPU which VDL could use, and the GT 1030 does not support NVENC which is
• Other products

  One answer, on 4/16/2026

  [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii You could try two things. Firstly, hold CTRL and SHIFT and double click on Acid to start the program. Keep holding CTRL and SHIFT until a small window appears that will all you to reset the program settings. Do this and then check if Acid
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I am having a terrible problem now for almost a year.And I can find no help. I originally bought years ago, yellow tools, ndependence pro library, which later was acquired by magix. Each time I replaced a hard driver, had a computer crash. It would
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Welcome to the Magix (note: not Magic) user to user forums. First, please don't post all in CAPITALS!  Forum Etiquette defines that as SHOUTING and is likely to lead to other users ignoring your posts! Second, please don't post the same
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk yes, click on the red "x" and the blue "view technical....". It will show what has happened. @johnebaker as for One Drive, that was the first thing I disabled and removed. I don't need M$ to do any backing up for me. I agree, I would remove
• Video Pro X

  7 answers, most recent on 12/8/2025

  RE: Ripple Delete shortcut not working
  @Kraz Hi Ctrl + Del removes the object/scene only as it has been in all previous versions going back to at least VPX 8. Your image shows you have the mouse mode set to single object, to close the gap automatically you must have the Mouse mode set to
• Other products

  One answer, on 5/12/2026

  [Closed] Vegas Pro 16 & 20 continually malfunction in so many ways
  I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I
• SOUND FORGE

  3 answers, most recent on 6/23/2025

  RE: Problems with Double Clicking in Sound Forge Pro 18
  This is frustrating. Is it me or is there a bug? Does anybody know how to fix this? It is not you @Paul-Millen, your PC or it's click speed setting... As I recall, this annoying behavor initially started with SF-16 and has not been addressed in
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Nicole, for info, here's what advanced processing can do for your files. The start bit is processed with AVISynth, the middle bit is the basic file from Handbrake imported into Magix and the last bit is the AVISynth version. AVISynth
• Movie Studio

  4 answers, most recent on 1/14/2026

  RE: magix video delux 2014
  @mrvoeten Hi The systems specs, that @Marc-Goder asked, almost meet the system requirements to run VDL 2026. The minimum recommended RAM is 16GB for working with 'HD' video sources ie 1920 x 1080, and for 4K, 3840 x 2160, 32GB. . . . . Can I upgrade
• SOUND FORGE

  12 answers, most recent on 12/5/2025

  RE: Ozone 12 Advanced Plugin Not Recognized in Sound Forge Audio Studio 17
  I'm having the same problem with Ozone 12 Elements and Sound Forge Audio Studio 17. The tech support team at Sweetwater looked into it, and they contacted both Magix and iZotope: they are aware of the problem, but offered no workarounds (and neither
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi . . . . the application has failed to launch due to it's side by side configuration is incorrect . . . . This usually means there is an issue with the Microsoft VC++ installations. See this tutorial, it is a PDF file so you can
• SOUND FORGE

  One answer, on 7/24/2025

  RE: Sound Forge Audio Studio version 13 and Windows 11 compatibility
  @Maria-Urbanek Hi . . . . do not support Windows 10/11N operating systems . . . . Windows 10/11 N are 'stripped down' versions with some media handling features missing, hence they are not supported. Regular Windows 11 Home and Pro editions should