• Movie Studio

  11 answers, most recent on 10/27/2025

  RE: balance sound level to be equal from two cameras/sources on final edit
  @spuddy13 @Bol Hi Rob, hi Brian, Normalisation of the two files to a set level will work IF the ambient "background" audio on both tracks is very similar in type and level or, better still, the same! If it is not, e.g., the ambient sound on one
• Movie Studio

  6 answers, most recent on 9/12/2025

  RE: Replacing music - Video deluxe 2026 Premium
  @DORIAN-DARIA Hi Your question has been hidden because it does not related to the subject the this thread, which is about replacing/deleting a music object. This is considered as 'hijacking'. Please create a new post and provide more information
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  I still get strange errors from Magix when trying to import files from HandBrake. MP4 H264 AAC says "QuickTime is not installed. QuickTime must be installed in order to play this file." MKV H264 AAC says "An unknown error has occurred. No media
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  Confirmed that HandBrake conversion to AAC audio works to get Magix Video Pro X16 to play QuickTime PCM audio. I used: Production Max Preset, MKV Format, H.265 Constant Framerate Same as Source, Placebo Encoder Preset, Average Bitrate 5926 kbit/s =
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  @DarkWestern The monitor settings shouldn't have any reflection on what Windows sees, They do, actually. I had an issue a while back with a very indistinct border between the video window in the Preview monitor. The video window is pure black, but
• Movie Studio

  One answer, on 12/25/2025

  [Video Delxue 2026 premium] always crashes during export
  Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi Dan. I did say "a setting of 32768 for both should be sufficient. Possibly slightly lower." I was being cautious in case the audio file was lengthy or an unusual bit depth or for another reason a large amount needed to be loaded to
• Music Maker

  2 answers, most recent on 9/6/2025

  RE: Why does music maker suck so much????
  @Dementatr0n2099 Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Video Pro X

  5 answers, most recent on 9/3/2025

  RE: Bugs still in Video Pro X17
  @preacherallen First, please remember these are user to user forums so there is nothing any of us can do to pay some attention to these bugs, as you term them. However, I think we need rather more detail about what you are actually doing. First, why
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland what I have found using different editing software over the years (you might know me as TonyP if you were in the PS user forum) including Pinnacle, is that I just adjust to how the software is programmed and move on. There are some
• Audio Cleaning Lab

  One answer, on 7/25/2025

  RE: Is there an upgrade to Audio & Music Lab Premium?
  @jdloudon Sound Forge Audio Cleaning Lab 4 is the latest version. They just changed the name from Audio and Music Lab. I think you should be able to get an upgrade to it. By now, it's also pretty old, it's from 2021 and development has stopped and
• Video Pro X

  13 answers, most recent on 6/19/2025

  RE: plugin NewBlue Infinite Looks
  @Marvin-Mueller Sorry to hear about the problems you're experiencing (and you do seem to be the only person posting about ALL your plugins not working with VPX 16 - by the way, there is no such thing as the Premium version of VPX16, there is only
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  Cannot install my software on a new machine - no response to ticket
  [Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the very informative letter. Will work on this over the weekend. You are, as Robert Burns once said "a gentleman and a scholar" ! The email I got is: ------------------------------- Ticket Number removed by Moderator Inbox MAGIX
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  @ed-malone Music Maker 2021 doesn't need to be registered again. Between version 2018 and 2024 you only need to log in with your customer account. That's enough to get the software running. But it is important that you use the same customer account
• Rescue Your Videotapes!

  2 answers, most recent on 7/10/2025

  [Closed] veg files wont open, message says no valid license (used for years)
  Was working on a new and very time sensitive video and when I went to save my veg file, the timeline went blank and a message flashed that said I don't have a proper license to operate the program.  I've been using it for many years now and this
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 As far as I can remember this is the first occasion on which this specific error message has ever been seen. A quick Google search on it returns the only result as this thread (!) so no help there either. I've just checked my
• Music Maker

  4 answers, most recent on 4/14/2026

  RE: Novità in Music Maker: si pianta
  @GBSpower Di solito basta inviare un'e-mail a infoservice@magix.net o shop@magix.net. Non so quanto tempo ci vorrà prima che qualcuno risponda, ma è importante richiedere un aggiornamento ogni paio di giorni, indicando il numero del ticket. Magix ha
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: Video and Audio not synching
  @Zaza_from_Johor Zaza, you need the "Object Stretch" mouse mode". Ungroup your audio from the video, then go into object-stretch mouse mode: Then go to the end of your audio and click-drag to achieve what you want. If the audio is running
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: Video and Audio not synching
  @Zaza_from_Johor Zaza, you need the "Object Stretch" mouse mode". Ungroup your audio from the video, then go into object-stretch mouse mode: Then go to the end of your audio and click-drag to achieve what you want. If the audio is running
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . You literally seem to be obsessively pedantic about every single item of terminology, purely for the sake of being pedantic! . . . . There is nothing 'Pendantic' about using the correct terminology, this ensures that everyone
• Video Pro X

  12 answers, most recent on 11/16/2025

  RE: Mapper
  @stephen-logsdon Hi Thanks for the heads-up on the above link, it is corrupt. The English version of the corrupt link is here. I would suggest you back up all the documents that are stored in OneDrive before turning it off and if you uninstall
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi again Paul, which MP3 encoder are you using in SFP-18? The 'new' default encoder or the legacy encoder which must be enabled in the (hidden) 'internal' menu to access it.I will try encoding @192kps/44.1k with both the SFP-18 encoders to check for