Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@johnebaker Hi John. The headphone jack being used may be motherboard dependant. I have all inputs and outputs connected all the time on my machine and I am not suffering audio not being recorded but, then again I'm not using the latest version of

Audio Cleaning Lab

4 answers, most recent on 4/17/2026

RE: Magix Cleaning Lab 2013

@Elaine-Burnett The tape deck is the playback device. With a right click on the recording button you can open the recording settings panel in Audio Cleaning Lab and you need to select the audio input there. Depending on how you connected the tape

Music Maker

2 answers, most recent on 3/15/2026

RE: I installed Music Maker 2014 in new computer.

@TERRY-BEACH Hi Error code -10 means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

@m2005 That solution was suggested (by me) in the first reply to this thread but it's great to see a Magix employee participating here!! @GeeGee I understand what you say about Win 10; the whole situation is very unclear and M$ seems to be doing not

Music Maker

16 answers, most recent on 4/5/2026

Unlimited loops

I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

I think you may be right about ASIO support in Audacity; I've been messing around with so many different possible solutions that my brain is prone to short circuiting. As for the low latency driver, I don't think I've seen references to that on my

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

I found information on how to activate older Vegas software on www.vegascreativesoftware.com. I have been attempting to get support for Sound Forge Pro 11. I find it listed in My products but the "Show more details" link is missing for Sound Forge

Off topic

5 answers, most recent on 2/22/2026

RE: please do not send me the every day messages of offers anymore! Thanks

@Peter-Corstiaans Hi There are three sources to modify: If you are gettting them by email, login to your Account at magix.com, icon top right of the home page, using the email address and password VDL is registered with.Under Info service uncheck

Rescue Your Videotapes!

3 answers, most recent on 1/10/2026

RE: Hi8 Blue Screen

@kevin-c2769 Kev, it will almost certainly be either a cabling issue or digitiser settings issue. Try a Composite cable and then an S-Video cable. If no joy, try it on your TV (Composite connection only probably). In the program "Import" settings,

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain to

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

@David-Cowan Hi I am in agreement with @emmrecs comment 'consider a new, more modern machine' Your current PC is below the minimum specs for running VDL 2026, upgrading the RAM may be difficult, the current offerings from quality respected brands of

Video Pro X

12 answers, most recent on 10/25/2025

RE: ProX will not write to DVD DL discs

@rickduley HI Rick In addition @ericlnzs recommendation I would also suggest looking at the Verbatim range of USB drives, mine is this one (UK supplier) DVD SL and DL, BluRay and M-Disc and is giving good service. The LG drive supporting only one

Movie Studio

2 answers, most recent on 9/8/2025

RE: Is there any detriment in encoding everything at level 5.1?

@Apollo89x Hi . . . . Would there be any "negative impact" from doing this? . . . . The higher levels enable higher resolution and frame rate video formats, however they can take more CPU/GPU processing and require higher spec playback devices to

Movie Studio

14 answers, most recent on 3/19/2026

RE: Separating Audio Tracks Video deluxe 2026 premium

@Gid As I said, yours was a good example. I have recorded similar audio. I recorded the singer on the left channel, the guitarist on the right using an audio interface that only had left and right channels, connected to the computer by USB. So, the

Photostory

19 answers, most recent 7 hours ago

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily

Music Maker

6 answers, most recent on 8/24/2025

RE: Buffer Crackle

@frank-flores Hi . . . . Crackling with buffer set at 1024! . . . . Did you try increasing the number of buffers and sizes to fix the crackle? What is the specification of your computer system including Windows version and program version, see this

Video Pro X

9 answers, most recent on 8/23/2025

RE: Video pro x16 does not start

@john1893 I've tried to reinstall the software, Further to what @Bol has written, can you explain why you needed to reinstall the software? Was this as a result of the failure to launch, or for some other reason, something that happened before? I

Other products

4 answers, most recent on 12/20/2025

RE: Strange error message with Photo Manager Deluxe

@Linda-Lawson Hi . . . . I have it set that all files in the images folders are also stored locally so it shouldn't really be grabbing them from the cloud . . . . Unfortunately that is not enough. When editing, the program creates support files, in

Video Pro X

6 answers, most recent on 7/13/2025

RE: [Closed] It pauses

@Billy-Green8845 Hi Billy, I see that your movie files are stored on Microsoft's OneDrive. It's possible you have a poor internet connection, or you've run out of space on OneDrive, causing things to slow down. You could try putting your movie

Music Maker

2 answers, most recent on 7/31/2025

RE: 2026 trial download

@kostas it's not really clear to me, what is the cause of the problem here. In this thread, it was solved by enabling TLS protocols in the Internet options and the disabling the warnings if a connection is redirected:

Video Pro X

6 answers, most recent on 8/7/2025

RE: Problem download video using FIREWIRE

Hello @zdenekrsa, I think there are two things going on. On the first screen, you get a message that you can download the MPEG-2 by clicking "Yes". On the second screen, I read that Pro X16 has not been successfully deactivated, because Pro X16 is

Movie Studio

11 answers, most recent on 5/2/2026

RE: MEP 2016 Plus - Trying To Copy Media Onto New Project

Hey Al & John EB! 😀 Sorry for the delay: (Always happy to see you guys again)! 😄 Excellent instructions both Al & John EB, (thank you)! Really nice detailed tutorial from Al! "Right click the track audio object in the track - display track

Music Maker

3 answers, most recent on 2/1/2026

RE: Content MMM2026

Hello SP, In the meanwhile I found some more information. That answers all my questions. Thank you for your time. Features of Music Maker 2026 Premium License Key Components FeatureDescription SoundpoolsIncludes 3 Soundpools and 1 Collection of

Movie Studio

One answer, on 7/15/2025

[Closed] Screen capturing/recording a TV screen

Hi, I am looking for some help regarding screen capturing/screen recording. I am not all that familiar with screen capturing as I have had very little experience in it, so any help would be much appreciated. To put it simply, I would like to screen