Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

I think AviDemux had a bad hair morning. I reconverted the MKV and the new MP4 loaded okay.I'll plod on and see how things go. Thanks @AAProds

SOUND FORGE

2 answers, most recent on 11/15/2025

[Solved] Sound forge won't load

Hi all, I recently bought Sound Forge 17 after getting a new laptop, as I was unable to reinstall Sound Forge 10. The installation completed without any issues, but when I try to open Sound Forge the splash screen appears and then disappears at the

ACID

7 answers, most recent on 4/1/2026

RE: remotely support me sort out acid 11 issues

@Paul-Sampson Magix will no longer update Acid. You need to wait until Boris FX releases the new version and then buy it. They will offer a discount for owners of previous versions. It's important that you register a new customer account there with

Rescue Your Videotapes!

3 answers, most recent on 12/30/2025

RE: MxDownloadManager.exe crashes when trying to download Version 7

Found the backup where SP. said it was. Installed flawlessly on my new Win11 pc, and tested ok.

Movie Studio

3 answers, most recent on 11/28/2025

Hi I am new to Magix

I still have a lot to learn from you

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@set Hi Your very welcome and all the best to you in your new adventures. Stephen 😉 Forum Moderator

Movie Studio

3 answers, most recent on 9/24/2025

RE: Serial Number

@Jim-Stopa Yours is a Vegas product so you need to go the Vegas forum https://www.vegascreativesoftware.info/us/news-forum/ On that page the top Important Message is about Activation of Sony Creative Software era applications.

Movie Studio

One answer, on 1/17/2026

RE: [Closed] Stopped working. Reinstalled and now won't take Activation code

What version is your MSP?. If it is a Vegas version (up to 17. 18 and later are Magix versions) you need to go to the Vegas forum https://www.vegascreativesoftware.info/us/news-forum/ If it is a version released years ago by Sony Creative Software

Samplitude

3 answers, most recent on 8/7/2025

RE: [Closed] Samplitude Pro X9 Features

News Samplitude Pro X 9?

Movie Studio

8 answers, most recent on 3/13/2026

RE: [Solved] I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??

@Apollo89x Hi, Magix as a company have basically tried to mislead/fool people by renaming the basic version as "Plus" | Wheras that used to be the mdi-range level in previous versions. No, nothing is misleading at all. Magix dropped the "Basic"

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

@David-Rees Magix support was usually good until they were sold to new owners at the beginning of 2025. In summer 2025 they introduced their AI bot customer support and over the last three months they basically stopped answering support tickets.

Movie Studio

7 answers, most recent on 7/5/2025

[Solved] Selected Aspect Ratio Not Exporting

Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

SP, I think I did it wrong.... you said, "...install new Magix software and copy their audio_plugin_scan_server exe files into the old program folders..." So let me get this straight... remember, I need step-by-step instructions and I'm afraid your

Music Maker

One answer, on 10/13/2025

unable to install new soundpools purchased online into Music Maker

Ive just paid for seven new soundpools online and downloaded them to my windows 11 PC, but none of the new soundpool files will install into my Music Maker Premium programme. I'm running version 33.1.1.19. I followed the same process Ive always used

Other products

2 answers, most recent on 11/30/2025

Installation Magix Audio Cleanic 16 deluxe

I've a problem to install Magix AUdioCleanix 16 deluxe on a new desktop with Windows 11. At the end of the install process, the product refuses to work, telling me I've yet been registrated. It is true, Magix was installed previously on 3 other

Video Pro X

One answer, on 3/23/2026

[Closed] Downloading Video Pro 23

I cannot get the downloaded file to install Vegas Pro 23 on a brand new PC AMD Ryzen X870 Motherboard, 64mb of RAM, 1TB main drive and a 2TB secondary drive, program will not even begin to download. On my laptop which is an Intel i9 Lake I cannot

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

I heard that Acid pro on now incorporated in sound forge or in included in new sound forge! No sure!

Movie Studio

One answer, on 4/22/2026

Neat Video Update

Greetings, New Version to 6.1.2 - Several minor improvements AndyW

SOUND FORGE

6 answers, most recent on 5/1/2026

Sound forge pro 11

I own sound forge pro 11 and cannot find how to download it to my new computer. It says the serial number is registered but doesn't show up in my products list.

Movie Studio

3 answers, most recent on 9/24/2025

RE: Serial Number

Having trouble registering my Sony Movie Studio HD Platinum on my new laptop

Rescue Your Videotapes!

3 answers, most recent on 12/30/2025

RE: [Solved] MxDownloadManager.exe crashes when trying to download Version 7

@JudgeHawk It's no longer working. You could contact customer support at infoservice@magix.net and ask them for the installer, but I assume that they won't answer or simply say it's out of support because it's an old software from 2013. I also don't

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

For sure! Testing the same project with whatever has been added to it would give everyone and idea of what hardware specs will give someone. As if anyone can afford a new computer nowadays....