• Other products

  One answer, on 5/15/2026

  RE: Unlimited Loops on Magix music 2025
  @zionism Some users reported that it helps to disable the activation of the program via the Help menu and to reactivate it.
• Movie Studio

  3 answers, most recent on 9/5/2025

  [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: [Solved] Background app from Magix
  @me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  Iam using a trial version 13.1.1.12 on Windows 10..The program seemed to be working and i was trying additional features.. I selected "Tasks, Organize, Search for Faces. A message came up "The face ID database is damaged. Before you continue a new
• Music Maker

  One answer, on 5/31/2026

  Do we have an AI program like ACE or Suno music maker or arrangeger?
  That would be great to have AI in our arsenal. Thanks
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan Again, who told you there was no help available for Video deluxe 2026 Plus? Whoever it was needs to be "informed" that they are peddling wholesale untruths! The screen with the ten boxes would have been the one that allows you to
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  @rickduley It looks like this is loaded inside Video Deluxe or Pro X? There is usually an option inside the program settings to disable this.
• Samplitude

  One answer, on 10/13/2025

  RE: Object Forground is not showing the visual.
  @jeremy-smith You can reset the program settings Samplitude Pro X8 and Samplitude Music Studio via the Help menu. In earlier versions you need to import the default program settings in the Samplitude system settings.
• Movie Studio

  2 answers, most recent on 3/24/2026

  AI Speech to Text Not Working - Program Crashes
  I am using Magix Video Deluxe 2026 and - though I have used it successfully before - I can no longer get AI Speech to Text to work. It doesn't recognize that I am logged in. I have clicked "Login" and completed the process. I have logged out of the
• Video Pro X

  4 answers, most recent on 8/15/2025

  RE: Reset programme settings to default. How to reinstall after restart.
  @George-Monaghan Hi. Not sure what you mean. The program reset is done within the program and stored there. Then the settings are accessed within the program settings. Ray.
• Photostory

  One answer, on 5/9/2026

  Program hang
  Photostory Deluxe 2025 hangs at the intro screen and Task Manager has to end the program. Very annoying as the splash screen insists on running on top of other apps. I had no problem with the previous iteration. Running 64 bit Win11 Pro v. 25H2 on a
• Music Maker

  One answer, on 12/29/2025

  RE: Installation failed
  @AB44 Try to uninstall or repair the program via Windows. Windows 10: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d   Windows 11 or
• Music Maker

  6 answers, most recent on 4/3/2026

  RE: Wont start
  I asked AI. It told me to rename the configuration file to _old and then restart the program. IT worked. :)
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  @graham_themoor Hi, There is no "Ultimate" version of the program. You get the "Premium" version of the program plus additional software and features. Once you have activated/redeemed the coupon, go under the Templates tab, scroll down to Themepacks
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  Paul, move on from this software, sadly, it's a dead program and has NO hope of being updated or fixed.
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  I had this happen with experimenting (different install structures) with pointing content downloads to external drive for various editions (should be fine as Magix does this natively on C in the /videocontent location.... and if I try and uninstall
• SOUND FORGE

  2 answers, most recent on 5/12/2026

  Recording
  RecordingDuring the recording process, it suddenly stops and SOUND FORGE Audio Cleaning freezes. I mean, the program doesn't respond to commands. This happens every time I open the program and try to record. SOUND FORGE Audio Cleaning Lab
• Movie Studio

  5 answers, most recent on 10/22/2025

  Video Deluxe Premium 2026 - Program freezes, lags
  The program functions properly until I select the Effects tab. Once the Effects tab is selected, the entire program feezes, delays, and lags for at least 10 seconds. I'm using a Razen 7 5600, with an AMD 6600XT with 32 Gigs of ram. Anyone else
• Photostory

  3 answers, most recent on 3/19/2026

  RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  not sure about the program issue bit I need help too and keep getting 'The support request could not be saved'
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: [Solved] Movie Sudio 2025 developed a strange behaviour
  @johnebaker Greetings John, I've installed the Emergency Windows Update (KB5070773) (26200.6901) which ostensibly is to fix a problem with no USB in Windows recovery mode. After an hour of editing with the Cineform clip there have been no black
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @me_again Hi Andy. Gotcha 👍😂 I doubt then, our images were similar. Thinking about it then the program must also not be set so that the audio is set to be exclusive to a program using Stereo Mix. but that is not a windows default setting so should
• Movie Studio

  One answer, on 4/11/2026

  ファイルを開くと強制終了してします
  movie studio 2024 でファイルを開くと強制終了して使用できません。どうしたら良いでしょうか？ Google translate: The program crashes when I try to open a file. The program crashes when I try to open a file, making it unusable. What should I do?
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  Hi, Just to add one more strange thing and I'm wondering if this is caused by W11. if I put an audio file, .mxcogg, purchased from Magix Store, that shows up under the Audio tab, on the timeline, save, close the program (VPX), then reopen the