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  • SOUND FORGE
    13 answers, most recent on 3/16/2026
    RE: SF11 is stable - SF13, 14, 16 fail.
    @WhyB In addition to @SP.'s request, it would help if we know more about your computer specification, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you
  • SOUND FORGE
    18 answers, most recent on 11/9/2025
    RE: Support Is Non-Existant
    @Rod-Devonshire Your post to this thread has been hidden since you have already created a thread with your question. Please do not create duplicate posts. Please continue any discussion in your original thread. Just for information: it is very
  • Movie Studio
    9 answers, most recent on 10/17/2025
    RE: can someone help me remove dog barking and a car racing up the street
    guys after 8 hours of attempts i decided to give up i could hear the damn dog in the background on all attempts but i then got frustrated and did a mad search and found this website with online file upload ..no
  • SOUND FORGE
    10 answers, most recent on 12/5/2025
    Error Code 24. Just bought and installed.
    Hi. When I enter the serial no that i received from you, it takes a couple of seconds, and then I receive this. The serial no in my email is P3-58871xxxxx-xxxxx-xxxxx-xxxxx. Can I get a new serial no? Best
  • SOUND FORGE
    4 answers, most recent on 5/11/2026
    RE: License for iZotope Plugins
    Hi @fbc.dunn. the iZotope activation codes should be in the same email as the Sound Forge activation serial code. The iZ plug-ins need to be activated though iZotope. It you did not get any email from Magix, check your spam/junk folders. Otherwise,
  • Movie Studio
    3 answers, most recent on 5/28/2026
    RE: Seems to be a codec problem
    @james-o7579 Hi . . . . MediaInfo analysis is:... Codec ID   : mp4a-40-2 . . . . If this is the only codec data in the MediaInfo analysis then you have only the audio part of the video clip. From the Legria specs, the 2 encoding formats the camera
  • Samplitude
    20 answers, most recent on 10/27/2025
    RE: BorisFX managing Samplitude family of products now.....
    Thank you all for your info I too am shocked at this situation as I too have purchased and collected many vita instruments and plugins over the years. Boris say Id have to use my x8 or earlier to access any instruments purchased via music maker. So
  • Movie Studio
    7 answers, most recent on 9/11/2025
    RE: Upgrade path from Movie Edit Pro Plus
    @johnebaker Hi John. Yes, eventually it did, but going to the Magix main product page and navigating from there was not my initial experience and the buy now option did not give an upgrade option. Have just now tried again and it's working by
  • Movie Studio
    26 answers, most recent on 8/24/2025
    RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
    @PETER-SMITH1397 Peter, I just used regedit.exe and it deleted that key without issue. Here's what I did: In the Windows search box, type in regedit. On regedit.exe, right-click and choose Run as Admin (assuming you're logged on to Windows as an
  • Photostory
    One answer, on 5/9/2026
    RE: Program hang
    @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
  • Photostory
    3 answers, most recent on 3/19/2026
    Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
    Hi everyone, I recently purchased Photostory Deluxe 2026 and Photo Manager Deluxe on March 11, 2026, but I am unable to install either program. When I run the installer, a window briefly appears on screen and then immediately disappears — the
  • Movie Studio
    3 answers, most recent on 4/28/2026
    RE: cannot burn dvd+R
    @George-Thomas4145 Welcome to the Magix user to user forums. Assuming you are using a version of Movie Studio (which one and which edition, by the way?) to burn a video to DVD it would be very useful if you were able to show a screenshot of any
  • Music Maker
    3 answers, most recent on 4/3/2026
    Installation Gets Stuck
    I have recently purchased Music Maker 2026 Premium edition and downloaded its setup exe from my products section. When I run it it gets stuck at Stage 2 of 11 forever (Left it overnight and it was sill at the same position next morning). Some info
  • ACID
    267 answers, most recent on 4/2/2026
    RE: Feedback on ACID Bugs
    They don't even ready the acid pro forums anymore! And nothing from anyone!
  • SOUND FORGE
    11 answers, most recent on 4/14/2026
    RE: Welcome window keeps popping up on startup
    @mary-o There should be an option in the hidden Internal preferences tab where you can enable/disable whether each audio file is opened in a new instance of Sound Forge. - go to the 'Options' menu - hold 'Shift' key and select 'Preferences' - select
  • SOUND FORGE
    11 answers, most recent on 4/14/2026
    Welcome window keeps popping up on startup
    I use SF 16.1. I got a -59 error code over the weekend. I fixed it by uninstalling and reinstalling the program. I record commercial VO's all day. Every time I open SF to record a new file, the welcome window keeps popping up with serial #, etc. I
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    When I posed my question to ChatGPT, it recommended 1) Steinberg Wavelab Pro, Adobe Audition, and Acon Digital Acoustica Premium .  For client work its important to me that its a robust application that's professional, popular (not going to go away)
  • Movie Studio
    3 answers, most recent on 9/5/2025
    RE: HEVC causing Magix to crash when exporting - ucrtbase.dll error
    Hi John, once again you, along with others, have managed to get to the bottom of something for me regarding Magix! I do have Intel UHD 770 and Nvidia GeForce RTX 4070. I updated Nvidia as suggested and no change, I then went to Intel's site, got it
  • Movie Studio
    12 answers, most recent on 4/9/2026
    RE: How to stop Magix trying to force me to install Travel Maps everytime?
    @Apollo89x No... "Travel Maps" is just an annoying spammy gimmick, which 99.999% of video editors have absolutely no use for! Lol No, it is not a spammy gimmick. You obviously have no clue about what it does or how to use it. I use it with most of
  • Movie Studio
    12 answers, most recent on 4/9/2026
    RE: How to stop Magix trying to force me to install Travel Maps everytime?
    @Apollo89x I do not want to install that crap!  Obviously, you have no clue what can be done with Travel Maps. It is one of the most useful tools available for Magix video programs and there is almost nothing quite like it on the market. The only
  • Music Maker
    One answer, on 6/9/2026
    Autotune
    v32.1.0.18 (2024)Why is it impossible to tune the final waveform in a project ? It always cuts off a massive chunk of the vocal for no reason I can see.I sincerely hoped that after 20+ years, Magix would finally update this mess of a program to 2026
  • Music Maker
    One answer, on 8/11/2025
    RE: help me please
    @neville-lawrence All your registered products are in your customer account at Magix.com Simply log in with your e-mail and password and then look under 'My Products'.
  • Music Maker
    One answer, on 10/3/2025
    RE: Premium Edition needs "VST Support" for 3rd party VST plugins
    @JustRaccoon Make sure you're connected to the Internet and logged into your customer account. If this doesn't help open the program settings and click on the button to clean up the in-app-store. This will delete the old cache.
  • Video Pro X
    7 answers, most recent on 8/21/2025
    RE: Import boosted video from Pixel-phone gives error
    @GerritOut Hi . . . . not able to import a so-call 'boosted' video from my Pixel-10 phone . . . . Magix-pro 16 . . . error "MXMPEG2 Error 0110: no media decoder found . . . Do you mean Magix Video Pro X 16 ? The error message means there is no
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