• Movie Studio

  2 answers, most recent on 2/17/2026

  [Solved] Video won't render in 9:16
  Hello, i have looked for quite some time now through reddit and this forum, but i couldn't find a answer to my problem. first of all i am using MAGIX Video deluxe 2025 Plus, have a RTX2070, Intel Core i7 4790, 24GB DDR4 My Problem is, even though i
• Off topic

  One answer, on 1/4/2026

  Images
  What happened to the images for all the new audio post?. I added mine like always and it doesn't show now. That was part of the presentation of the song.
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  RE: Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  @John-Phalen  it still won’t load into Vegas 18. Questions about the Magix Vegas range of products should be posted to https://www.vegascreativesoftware.info/us/news-forum/ JeffForum Moderator
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  Cannot install my software on a new machine - no response to ticket
  [Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was
• Samplitude

  6 answers, most recent on 8/27/2025

  RE: where is record audio options mono mix option?
  SP, I really appreciate that tip. I love the old app due to it having a lot of feature missing from the new version but I love the controls the new version implemented to speed up the process. Setting things up in the old and switching it to the
• Off topic

  4 answers, most recent on 5/18/2026

  I just tried to submit a support request on your website-- cannot save
  I just tried creating a support request on your Help Center...trying to get help choosing a new video editing product. The support request could not be saved is the result I received twice.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Since no one is able to get MAGIX to respond and I am unable to reactive this program on my new PC, does anyone suggest a very user-friendly product that I can get instead? I do simple videos for our family reunions and sometimes for family reunions
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  You should have get information via email from the new owner also about information that your subscription will run there now.   Not quite.  
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: Cannot install Video Deluxe 2026
  @Todd-Crandell Excellent news! Thanks for the feedback and, happy video editing. Jeff
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  @John-Couto Good news! After reviewing your dispute, HAAWK Publishing has decided to release their copyright claim on your YouTube video. That's great to hear! 👍
• Movie Studio

  9 answers, most recent on 8/14/2025

  MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  Hi everyone, Yesterday I purchased MAGIX Video deluxe 2026 Premium (Permanent license - new purchase) with NewBlue Essentials 5 Ultimate and NewBlue Filters 5 Ultimate and installed it on my brand new laptop. I did all this through the official
• Other products

  6 answers, most recent on 12/5/2025

  RE: URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio
  @Santana You need a Vegas serial number to upgrade to the new version of Vegas. Acid will not work. It's just a bonus software in the Vegas Suite package.
• Off topic

  One answer, on 12/15/2025

  RE: [Closed] Vegas Pro annual subscription question
  @faschimi For about three months by now support is basically unreachable. I recommend you ask at the official Vegas community at https://www.vegascreativesoftware.info because some developers are active over there. They might be able to solve that
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  [Solved] Problem activating Sound Forge 9 using new method
  I've been trying to activate Sound Forge Pro 9 on a new computer. I've been using this version for many years and while I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between
• Other products

  2 answers, most recent on 2/12/2026

  [Closed] Reuse another License from my original computer
  Good afternoon   While trying a Brand New Computer that we've build, I am struggling to use My Vegas 23 Key Image removed by Moderator
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  I uninstalled Malwarebytes and tried to reinstall it, same problem. In addition, a new problem appeared. I can't see my serial number on my account my product for Magix Music Maker 32 version and 31 version, they simply disappeared, please return
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @SandyRaw The latest version is Acid Pro 11. I believe 'Next' was version 9. I don't think that new plugins will run any better in 11. You can try to run a VST chainer like Plogue Bidule inside Acid and then load plugins inside Bidule. This might
• Movie Studio

  One answer, on 3/9/2026

  [Closed] Trying to reactivate VEGAS Movie Studio 14 Platinum
  I accidentally uninstalled the program. I tried to activate, but I registered under an email that no longer exists. I'd like to activate and register with a new email. Any help would be greatly appreciative.
• Movie Studio

  7 answers, most recent on 9/11/2025

  Upgrade path from Movie Edit Pro Plus
  I just got a new computer. Not sure if I can migrate that software to the new computer or if I should look for an upgrade. Does anyone know if there is an upgrade discount? What software could be close to the above version or should I look for a new
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 It is highly unlikely, I think, that you will receive any sort of reply until at least next week, i.e., after the New Year holiday. JeffForum Moderator
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  bad news. these settings worked for about 6 hours then reverted back broken. I sure hate to reset again. i went back thru your notes and did all your recommendations and it's still broken. Ideas?
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  Well, I asked about the GL's because I saw few new ones that came on the VP forum and wondered about VDLX/VPX. and Pixelan.... I know them since XP's movie maker 2.1, I might have their free files for it.📼  
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly
• Other products

  No answers, created on 8/1/2025

  New ASIO driver from Steinberg.
  A new widely compatible ASIO driver has been released by Steinberg. For those that may be having to use an inboard sound chip or older sound card or one relying on the ASIO4ALL or Magix own ASIO driver, this new, more efficient driver, has at least