Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@dan_lachance Hi Dan. 23GBs of ram is an unusual amount of ram. How many physical ram memory sticks are you running? Is it an odd number of sticks? If so. Are you aware that having an odd number of ram memory sticks can force a PC to go into single

SOUND FORGE

13 answers, most recent on 8/8/2025

RE: Can't register SF-7b even with the key

@bzan I tried installing both the Sony Archive file and the original one I got as an upgrade from Sony. This could be the issue. As far as I know, Magix updated the installer after they took over Sound Forge from Sony. Maybe the Magix installer has

Other products

One answer, on 12/22/2025

[Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file

(sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

Cannot install my software on a new machine - no response to ticket

[Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@jesse-b The steps you need to do were already mentioned by @CubeAce Please visit Magix.com and log into your customer account with your e-mail and password. Look under 'My Products' for registered software. If you want to change the e-mail you can

Movie Studio

5 answers, most recent on 2/23/2026

Incorrect frame rate on AVI output, incorrect display of frame

The AVI output uses a lossless compressed codec by default. I have videos in the standard US format 23.976 (24000/1001) But on output I can only coerce it to (23976/1000) which causes problems when matching videos after using other programs on the

Movie Studio

4 answers, most recent on 1/12/2026

RE: cannot register

@Target901 As @browj2 has pointed out, my reply, written in 2022, was to a post made by @leon-Shargel, who has never posted any reply at any time since then! If you also have an account in the name of @leon-Shargel this is not allowed in the

Movie Studio

One answer, on 10/3/2025

RE: How can I insert a BRAND in the video

@ClaudeLeonard01 Hi Try the following Place the logo image on a higher track number and use Size, Position & Rotation to change the logo size and position to that required as shown below. If you require the background of the logo be transparent

Other products

9 answers, most recent on 9/29/2025

CD Architect 5.2 cannot register

I get an error message when trying to register CD Architect 5.2. The error has occurred for multiple attempts since Friday. It reads, " an error occurred during registration Unable to connect to registration server error 22002. I thought that the

Off topic

10 answers, most recent on 2/6/2026

RE: Geen valideringscode ontvangen

@Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's

Off topic

159 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@Craig-milne Please do not post confidential data, like your Support Ticket number, to this public, user to user forum. I have edited your post to remove it. If you read the whole of this thread you will see that Magix staff are aware of the problem

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

@Alfns Hi Thanks for the images, everything looks OK. Where is the audio for the video clip, is it still attached to the video? A bit of a long shot, try the following: Deselect the track 2 header, it should normally be grey Move all the media

Movie Studio

3 answers, most recent on 10/21/2025

The program Magix Video de luxe 2026 will not start

I bought Magix Video de Luxe 2026 yesterday. I downloaded it and activated the program with the code I received. The program worked fine right away, but then suddenly what was on the right side of the screen disappeared. I closed the program and

Movie Studio

25 answers, most recent on 10/8/2025

Issues with MAGIX Video deluxe 2026 Plus

Hello again! I am back, plagued yet again with technical issues! Figured I'd just pop in and see if these are known issues, or if anyone else is experiencing them, or if there's already a solution... Number one, I'm having problems with my tracks.

Movie Studio

One answer, on 5/26/2026

Mixdown showing hardware acceleration deactivated in Movie Studio 2024

Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

Hello again JohnEB - Very pleased with your last hopeful comments, as I do very simple transitions etc., nothing fancy. For some background, please read last two paragraphs of my very first post at the top of this thread "Serial Number Problem with

Movie Studio

4 answers, most recent on 1/15/2026

RE: Objects in timeline not playing back video but plays back sound

@Myer-Brostoff Hi . . . . I started to cut and paste smaller chunks of the larger timeline into smaller independent timelines within the same project. . . . The project itself somehow became corrupted. Is there anyway to fix or restore this

Movie Studio

21 answers, most recent on 10/18/2025

RE: Why Chromma key - gives additional collours on video ? Why

@badbob Hi Which version number of Movie Edit Pro are you using, see under Help, About MAGIX Movie Edit Pro? The use of Chroma key on an image or video on track 1 of the timeline as shown in your images is unusual, what is the purpose of Chroma key

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Nicole, for info, here's what advanced processing can do for your files. The start bit is processed with AVISynth, the middle bit is the basic file from Handbrake imported into Magix and the last bit is the AVISynth version. AVISynth

Video Pro X

6 answers, most recent on 8/7/2025

RE: Problem download video using FIREWIRE

Hello @zdenekrsa, I think there are two things going on. On the first screen, you get a message that you can download the MPEG-2 by clicking "Yes". On the second screen, I read that Pro X16 has not been successfully deactivated, because Pro X16 is

Movie Studio

3 answers, most recent on 8/22/2025

RE: Movie Studio Platinum - how to download?

@Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix

SOUND FORGE

3 answers, most recent on 8/5/2025

RE: soundforge 18, continous pay for usage

@buddy-w Hi . . . . There was nothing in the ad about a limited number of characters . . . . As shown above, this is clearly stated on the SF 18 Functions page here. This equates to somewhere between 40 - 80 A4 pages of text (depending on font

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

My order was placed 27th of March. MAGIX told me to wait to the end of April as delivery can take some time. Still I have not received my ordered goods. I asked for a delivery tracking code, but I never got one. MAGIX just refuses to provide me with

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

@KJS-LES Hi again Kami, I assume you mean that your account shows only MMS 2023 Platinum? If so, that is because it is the only Magix software you currently own, apparently. Your account will not show any potential upgrades (i.e. "new" versions).