Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator

Other products

4 answers, most recent on 2/19/2026

RE: Serial number

@TLj Welcome to the Magix user forums. Exactly which Magix product do you own? Your post is tagged as "Other Products" so we really cannot help you without knowing which product you are asking about. JeffForum Moderator

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

You could try the unofficial infoservice@magix.net email, but that may not help these days with SF support being turned over to the Vegas team.

Movie Studio

2 answers, most recent on 7/7/2025

RE: [Closed] movie studio 13 cant continue installation get stuck at registration

@amir Sorry but this is a user forum only. No staff here. On the Vegas site you were pointed towards how to log into your Magix account. If you can't do that you need help from either Magix of Vegas Creatives support and send them a support

Music Maker

One answer, on 8/13/2025

RE: suddenly export function stopped?

@Caroline.Marike Try restarting your computer. Maybe this will help. Make sure to select the Restart option and not the Shut down option!

Music Maker

15 answers, most recent on 4/7/2026

RE: installation failed

Hello friend, I have good news. I have finally managed to install all the vita instruments that are now functioning properly. This action includes everything you recommended, including what I tried to move later. In addition to what you recommended,

SOUND FORGE

7 answers, most recent on 4/2/2026

soundforge 17 error

while downloading a mp3 file got an error message ,prompting a send notification to Magix but no response on a correction or fix. The software is crashed ,can`t close the program or use. do i uninstall,reinstall need help or would like to buy

Other products

One answer, on 1/4/2026

[Closed] Sony Vegas Pro Error Code 24

Essentially I installed Sony Vegas Pro, now I can't render because it's saying I'm on the wrong email address but I'm not. I got my code from humble bundle. please help asap.

SOUND FORGE

2 answers, most recent on 11/15/2025

RE: Sound forge won't load

@SP. You are a legend! It has loaded up no issues! 😁 What MAGIX lack in system support, the users are picking up! Thanks for your help and rapid response!

Music Maker

10 answers, most recent on 3/22/2026

RE: I need to get a refund processed but Magix support keeps bouncing it

@peter1968 I suggest you contact infoservice@magix.net or shop@magix.net and if this doesn't help contact the parent company at office@rmep.li or office@rmep.com. Thank you, I'll try it

Music Maker

3 answers, most recent on 4/3/2026

RE: Installation Gets Stuck

"Windows Resource Protection did not find any integrity violations." Still same issue after following these commands. I also updated my windows to see if that would change anything (It didnot). I used to have 2022 premium model that I have recently

Photostory

No answers, created on 3/16/2026

Where can I found to download Phtostory Deluxe 2025 I just bought it

it is 2026 March and Seventeen and There Is no link to downloading the Photostory Deluxe 2025. For the present it is only story. Please help me and send me a link for direct downloading. I have serial number

Movie Studio

21 answers, most recent on 10/18/2025

RE: Why Chromma key - gives additional collours on video ? Why

@badbob Hi Which version number of Movie Edit Pro are you using, see under Help, About MAGIX Movie Edit Pro? The use of Chroma key on an image or video on track 1 of the timeline as shown in your images is unusual, what is the purpose of Chroma key

Movie Studio

10 answers, most recent on 11/9/2025

RE: program crash trying to extract audio to txt file for use as sub title

John, You are the best i tried your recommendations and i am all sorted i have managed to extract all voice to a srt file and will work on these files later this evening in the past on another website i use i had NAS issues and the guys who helped

SOUND FORGE

One answer, on 3/15/2026

Unable to reregister Sound Forge Pro 10.0

I am not able to open my software for Sound Forge Pro 10.0. When I attempt it times out or cannot send the information. I get the error message 12002 timed out. Please help. I am on a new PC running Windows 11

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

BTW, the thing I downloaded yesterday was "dbvis_windows...." No idea how that happened - and little wonder I got lost. Appreciate your help. I used Magix decades ago when it was a very different thing - maybe only for audio but can't remember - and

SOUND FORGE

2 answers, most recent on 6/16/2025

RE: stretch a note 2 more beats

Thanks for wanting to help me. It turns out I'm not going to need to stretch the note.

Other products

2 answers, most recent Yesterday

program magix mp3 deluxe 19 won't open

program magix mp3 deluxe 19 won't open program - error message at the top states " magix mp3 deluxe 19 doesn't work anymore." I have uninstalled and reinstalled .... it still gives me the same error message. please help !!! i need this program for

Samplitude

One answer, on 10/13/2025

RE: Object Forground is not showing the visual.

@jeremy-smith You can reset the program settings Samplitude Pro X8 and Samplitude Music Studio via the Help menu. In earlier versions you need to import the default program settings in the Samplitude system settings.

Movie Studio

One answer, on 5/8/2026

[Closed] Need Help Reactivating or Purchasing New VEGAS 365 Subscription

Hello :D My VEGAS 365 subscription was cancelled because I unfortunately missed the payment notifications after changing my debit/credit card. I previously had a 2-year agreement/subscription. I would now like to purchase the same type of

Music Maker

7 answers, most recent on 2/22/2026

RE: LOST SOUND POOLS AND LOOPS

Jeff..I re-installed Magix Music Maker 2021 /64 bit 3 times and I was not asked to register or enter a registration number. I transferred this copy from my other computer which I like because it is an older version 2021 that has the old school

Video Pro X

9 answers, most recent on 6/26/2025

RE: Difficulty Downloading Content Pack- Video Pro X17

@beforr Hi. Did you download all the content packs under Help / Install extra content? Ray.

SOUND FORGE

15 answers, most recent on 7/27/2025

RE: Scripting question

Thanks SP, That helps a lot. However, where is ForgeApp.OutputText and where are these methods defined? Thanks,Paul

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

@Steven-Wood Try resetting the program settings to their default values via the Help menu. That's like a clean, fresh install.