• Movie Studio

  5 answers, most recent on 7/8/2025

  RE: Upgrade or NOt ?
  @John-Dent @SP. But it might not be possible to install both version 2025 and 2026 on the same computer.  It isn't possible, at least with a previous "upgrade" program installed. I had MMS 2025 (an upgrade form a previous version) installed and the
• Web Designer

  8 answers, most recent on 12/9/2025

  [Closed] login not recognised
  I have tried to install my copy of Web Designer 17 Premium
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: [Solved] Sound Forge 17 not loading on Windows 11
  Sound Forge Audio Studio 17 installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. This old version of ASIO4ALL seems to be incompatible with modern devices. You can uninstall it with the following steps: press the
• Video Pro X

  4 answers, most recent on 10/14/2025

  RE: Bought the vMAGIX Video deluxe 2026 plus.
  I have installed the MAGIX Video deluxe 2026 Plus. The email states that I have installed the MAGIX Video deluxe 2026 Premium Serial number: Removed by Moderator Are these two seperate programmes?
• SOUND FORGE

  2 answers, most recent on 11/15/2025

  [Solved] Sound forge won't load
  Hi all, I recently bought Sound Forge 17 after getting a new laptop, as I was unable to reinstall Sound Forge 10. The installation completed without any issues, but when I try to open Sound Forge the splash screen appears and then disappears at the
• Movie Studio

  No answers, created on 10/29/2025

  install 2026 impossible
  Impossible d'installer 2026 message d'erreur MAGIX Video deluxe 2026 Plus Date: 28/10/2025 19:34:04 Error ID: 19D77275873B40E384C43E72ABD2D98D MAGIX Support
• Music Maker

  4 answers, most recent on 1/8/2026

  RE: Probleme saisie n° de serie
  @Philippe-LeBannier Welcome to the magix.info users forums. You say you purchased the 2025 update. From where did you purchase it? I ask, because the 2026 update is the current version; I don't believe the 2025 version can still be purchased
• SOUND FORGE

  4 answers, most recent on 8/12/2025

  [Solved] Glitches
  I used Sound Forge 12 (Sony) for years on an I7 with 24GB of RAM, and it worked flawlessly. Since Windows 10 is being kicked to the curb by Microsoft, and my PC was not capable of running Windows 11, I bit the bullet and bought a Geekom mini PC with
• Music Maker

  15 answers, most recent on 4/7/2026

  installation failed
  upgraded Magix Music Maker 2024 Premium from version 32.1.0.18 to Magix Music Maker 2026 Premium version 34.0.0.6 and I have problems with the installation. As you can see in the pictures, everything is described. I am trying to install some of the
• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  RE: MxDownloadManager.exe crashes when trying to download Version 7
  Found the backup where SP. said it was. Installed flawlessly on my new Win11 pc, and tested ok.
• Movie Studio

  4 answers, most recent on 12/14/2025

  RE: Magix Hub
  @Marek-K1502 Have you checked whether your firewall and/or antivirus is blocking the connection to the Magix Hub on the "problem" computer? Which version of Windows is installed on both of your computers? I don't think it should be necessary to
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Hi again, tried to uninstall using Revo as you suggested, I did reboot and then run installer as adminDuring install I awas on a loop with this error: it seemed to be an issue with the izotope component so I did cancel, install seemed to resume and
• Other products

  5 answers, most recent on 9/30/2025

  RE: Independence Pro 3.5
  @davidr1 In my experience, users have had problems loading the samples because they didn't run the Library installer. Yes, technically you can simply copy and paste the downloaded files from one computer to another, but they cannot be loaded without
• Movie Studio

  6 answers, most recent on 4/6/2026

  RE: Nvidia GeForce RTX 5060 Mixdown message
  I installed driver version 595.79 today 4/5/26 because of the Mixdown error message. Everything worked fine on March 29, 2026. So something changed in the Magix software.
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hmm I cannot edit my response above to add the info. So I installed the trial of VPX17 on my INtel-only laptop where VPX16 WAS working but Studio 2026 was giving the missing part error. Sadly now the newly installed trial AND the existing Studio
• Audio Cleaning Lab

  One answer, on 1/23/2026

  Compatible with Windows 11?
  I have a well used installation disk for Audio Cleaning Lab 2017. I am forced to change my computer soon due to Microsoft ceasing support for Win 10, and am seeking advice whether I can install my well loved Cleaning Lab on my new PC when I get it,
• Other products

  2 answers, most recent on 11/27/2025

  [Closed] Trying to install Vegas Pro
  I ordered the suite and have been having issues downloading and install. If I just select the Vegas software and exclude the rest of the suite I get the following. cabinet file is _1sec8nrk.cab is corrupt I have downloaded the suite serveral times
• Music Maker

  4 answers, most recent on 12/23/2025

  RE: [Solved] System requirements for 2026
  @Michael-Hopcroft Hi . . . . Windows 11 Pro. . . . My system is not reacting quickly, so I probably need a tune-up. . . . . Are you logging in to the computer with a local user account or a Microsoft account? If a Microsoft account, then is the
• Other products

  One answer, on 12/22/2025

  [Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file
  (sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation
• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: Background app from Magix
  @browj2 Thanks for your succinct explanation John. I also have Photo Manager installed and it was installed in 2022 on my new computer. What makes it load? It was loading at startup via Services - Automatic (Delayed Start). I must admit I've often
• Movie Studio

  One answer, on 1/17/2026

  [Closed] Stopped working. Reinstalled and now won't take Activation code
  Had for years Movie Studio Platinum. Used many times. New computer it was installed, but after one time it suddenly stopped. Even restarting computer did not fix so had to uninstall. In attempt to re-install it will take the S/N but authentication
• SOUND FORGE

  4 answers, most recent on 7/14/2025

  RE: [Solved] Sound Forge 17 and issues with Microsoft Sound Mapper
  @Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you want
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing
• Movie Studio

  3 answers, most recent on 7/3/2025

  RE: Need Authorization Code
  @Andy-Arrow If you registered Vegas 10 at Sony, you can use your old Sony login credentials at Magix.com to log into your customer account. There you should find the installer. I think some old installers were updated to connect to Magix license