• Off topic

  160 answers, most recent 9 hours ago

  RE: Magix support has not responded to support tickets for months
  My experience is also a turn-off regarding buying from MAGIX.  I did support-requests but never got a response or the download-links etc.  They were paid with PayPal but I have never had a problem with such payments.  The initial upgrade to MUSIC
• Movie Studio

  2 answers, most recent on 6/27/2025

  RE: PC Win 11
  @Jackson11410 Hi, log in to your Magix account - My Products, you should be able to download them from there.
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  It is Magix Video Deluxe, the latest version of MEP. Download the trial version and see how that goes.
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @Alwyn Hi Al . . . . Osmo file I found on the internet . . . Where did you find it? The ones I found as being .OSV download as MP4 !!! Was the video dual stream, single stream Side by Side or a pair, front and rear, separate video files? John EB
• Movie Studio

  5 answers, most recent on 9/24/2025

  RE: Import h265 files from iPhone
  Hi, link to original file (on wetransfer):
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Thanks Jeff, John Baker, and Emmrcs for your help. Very kind of you all to help. I only upgraded to the Pro x17 version as I was told I couldn't get help for my beloved Magix Video plus 2026 version. After trying to download the pro x17 I found that
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Hi, Did you download and install the file from your account? And, did you use the same email address as the one for your account with MAGIX when you tried to activate the program after installing it? John CB Yes. From my account. Same
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  @thomas-linsinger We need you to provide the MediaInfo data requested, please! Your computer specification is very helpful but I have edited it to remove certain confidential data. I also have to say that I would personally consider it rather
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  @beforr Hi. Did you download all the content packs under Help / Install extra content? Ray.
• Music Maker

  2 answers, most recent on 7/31/2025

  RE: 2026 trial download
  @kostas it's not really clear to me, what is the cause of the problem here. In this thread, it was solved by enabling TLS protocols in the Internet options and the disabling the warnings if a connection is redirected:
• Music Maker

  2 answers, most recent on 7/31/2025

  2026 trial download
  Hello.I am trying to download Music Maker 2026 trial and I get a blank error message: These are the specs of my computer: Edition    Windows 11 ProVersion    24H2Installed on    ‎7/‎27/‎2025OS build    26100.4770Processor    12th Gen Intel(R)
• Movie Studio

  3 answers, most recent on 12/18/2025

  RE: Can't activate video delux 2026
  @FIA2008 Hi . . . . I bought it some time ago . . . . Can you be more precise regarding when you purchase the software and did you use the download link in the email to install? John EBForum Moderator
• ACID

  One answer, on 6/8/2026

  RE: Error -2147163964 Acid Pro 11
  @Paul-Morjanoff This is often a problem with Microsoft .NET or the Microsoft Visual C++ Redistributables. To install Microsoft .NET 3.5 Runtimes or earlier versions click on the Windows Start button and type Turn Windows Features on and off. While
• Other products

  9 answers, most recent on 9/29/2025

  RE: CD Architect 5.2 cannot register
  I also de-installed, re-downloaded from your site, used the SN from your site.I tried three different browsers, and disabled my firewall. I don't have a box version of this software.
• Music Maker

  One answer, on 11/24/2025

  RE: [Closed] Download Manager Doesn't Work!
  @Barry-Wiseman No support staff is here. This is a user forum and we are all users like you. Sadly, support is currently unreachable, even for us. Often the download gets blocked by firewall or antivirus software. I recommend you temporarily disable
• Video Pro X

  2 answers, most recent on 3/30/2026

  RE: [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start
  @Komaryt Try this thread on the VEGAS forum https://www.vegascreativesoftware.info/us/forum/warning-ms-visual-c-14-50-v145-kill-vegas-download-the-fix--150332/ But be quick as the Vegas forum is moving in a few days to a new home. yeah :D I saw
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi Kami, I assume from your description of the "Easy" version, you're referring to VideoEasy, which is very much a cut-down, very simple video editor. Movie Edit Pro (MEP) was rebadged in, I think, 2022 or 2023, as Magix Movie Studio (MMS)
• Music Maker

  5 answers, most recent on 11/20/2025

  RE: MMM Unlimited - Loops Unlimited vs Soundpools
  @Ji-Kobrsk Nerozumím přesně vašemu problému. Chcete si stáhnout Soundpools zdarma, ale nemáte předplatné Loops Unlimited?     I don't exactly understand your problem. You want to download Soundpools for free but don't have a Loops Unlimited
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: Speech to text
    Another alternative is to upload your video to YouTube, keep it unlisted, and YouTube will provide a transcript for free that you can download. John CB Wow!!! Wish I'd known that!!!!!!!  
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  @Olec, "broken installer" for 18 or 15 and do you mean you cannot install using the install manager or the unpacked .exe installer for the main SF application? .. which would still be in your 'Documents> MAGIX Downloads' folder if you did not
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @AAProds I had to do that, it showed in windows as a white doc file when downloaded, it only shows an MPC file in my pic because I opened it with that player.. Googling it it said something about being able to extract the two files after renaming it
• Movie Studio

  One answer, on 9/17/2025

  [Closed] Help with serial number
  When I downloaded Movie Studio 13 Platinum i don’t have the serial number and I bought it from a website, please can someone help me or post a serial number for that version?
• Video Pro X

  2 answers, most recent on 8/31/2025

  [Closed] Vegas Pro 22 - WIX_DIR_COMMON_DOCUMENTS error
  I bought the license 24/8, downloaded the software. This error message "cannot access network location [WIX_DIR_COMMON_DOCUMENTS] VEGAS_VEGAS Pro 22.0\." appear after downloader downloaded the files. I have runthe .exe installation file as admin.