• ACID

  No answers, created on 11/25/2025

  Mix down file size - Acid Music 9.0 compared to Acid Music 11.0
  Hi, I have upgraded from Acid Music 9.0 to 11.0. I have noticed that when I mix down my tracks to stereo (using Render As), the file I get has more gigabytes than the mix down from Acid Music 9.0. I usually mix down to mp3. Still the disparity is
• Other products

  5 answers, most recent on 9/30/2025

  RE: Independence Pro 3.5
  I still think that there is an issue with HP computers as it has been mentioned here and elsewhere. When I was in contact with Florian at support I went through every iteration to load the samples and removing the software etc…. His suggestion was
• Photostory

  17 answers, most recent Yesterday

  Unable to start Photostory de luxe 2025 and 2026 after changing comput
  My old computer had Windows 10 upgraded to Windows 11 and it had Photostory de luxe 2025 which has been working well with version 24.01.223. I have changed the computer to a new one with Windows 11 and on it I installed Photostory de luxe 2025
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  It seemed to start when I updated Avid software and Eucon about a year ago. Avid was no help at all and blamed it on the VSTi. This would not be a problem if I could use MAGIX engine to run the VSTi. In fact the Independence Library and the Candy
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt Boris FX staff needs to manually transfer the SF18 license to your Boris FX account. This is still ongoing, because there a many thousands of users. Yes, Boris FX account has some problems. To my knowledge you can't unsubscribe from the
• Xara Designer Pro

  2 answers, most recent on 8/6/2025

  [Closed] Missing Galleries
  I've recently upgraded to Designer Pro+ but .. 'Utilities' has most options already ticked but only the Page and Layer gallery is available on the far right.. The page and Layer gallery isn't marked(ticked) under 'Utilities'.. tried a re-install,
• Movie Studio

  5 answers, most recent on 7/8/2025

  RE: Upgrade or NOt ?
  AI style transfer and AI Colorize. If you don't need this, there isn't any need to upgrade @John-Dent @SP. These are already in MMS 2025, they're not new to Video deluxe 2026. Also it says - 'Boris FX BCC Chroma Key Studio - New' - I have Boris
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hi Have you raised a support ticket or sent an email to infoservice@magix.net? Yes. Of course. A few days (week?) ago..... but still no answer. Did you try dragging a LUT onto a video clip in MEP 2021? It does have Movie Looks so may support the
• Samplitude

  One answer, on 10/25/2025

  [Closed] Samplitude can't find Melodyne
  Hi! I recently upgraded to Samplitude 2025 (Boris) and it works well, but not Melodyne. I have Melodyne Assistant 5 activated and it works standalone but within Samplitude it doesn't. On objects created in Samplitude Pro X8 and given ARA plugin
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  Interesting about the monitor thing. I've sent my roommate and colleagues snips of things and nobody has ever mentioned anything, but good to know either way. I wonder if there is a problem here. As I said before, this has never been an issue prior
• Movie Studio

  10 answers, most recent on 4/26/2026

  RE: Video Deluxe 2026
  The 'online help' leads to a rather poor web site page where nothing I search for produces any useful results. For that matter even ChatGPT can't find what I'm looking for! All I want to know is how to put a coloured frame behind a simple title.
• Movie Studio

  9 answers, most recent on 10/17/2025

  RE: can someone help me remove dog barking and a car racing up the street
  @browj2 thanks for the heads up on Soundforge Suite. I can upgrade to SLP for $178 from my old copy of SLP, but even then, for the amount of times I would use it, not worth the cost. I have e friend who has a recording studio in Belgium I could send
• Video Pro X

  17 answers, most recent on 6/13/2025

  RE: VPX 17 - project folder - transferring clip from list to timeline
  @browj2 Thanks for your feedback. It looks like the "PTF one second bug" has been fixed. They just need to fix the "Send to Timeline" arrow button and it should be good to go.😀 I noticed the Ratings field, but like you, I'm not sure how it gets
• Video Pro X

  9 answers, most recent on 1/20/2026

  No output option at 100fps for 4k-100fps video
  I'm still using VPX 14 which will load and edit my 4K-100fps video, but will not output at 100fps! I've tried to change the movie output settings manually to 100fps, but VPX 14 will not accept this change and forces the output frame rate to only
• Video Pro X

  6 answers, most recent on 6/11/2025

  RE: 365 upgrade not working
  I did capture it on video but was unable to upload. A screen with a big check mark and "Installing update" with a progress bar pops up for 1 second, goes away and that's it. I reload v16 and it say I should upgrade. It would be nice if Magix just
• SOUND FORGE

  8 answers, most recent on 9/30/2025

  RE: Sound Forge 18 - questions before buying
  Thanks, J-Koch. I did upgrade in the end and despite a problem with MP3s, it's been fine. I checked out the voices and they weren't great. To be honest, I record voice actors for a living so am not a fan of AI, but one or two clients were going this
• ACID

  7 answers, most recent on 4/1/2026

  remotely support me sort out acid 11 issues
  Since upgrading from7 to 11 I've have had nothing but issues. From acid has stopped working messages, (50% of the time) to strange audio corruptions like digital distortions. Ive taken all VST out of projects as some forums suggest but still no
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x No one is forcing you to purchase anything. As they claim in big bold writing on their website that the Ultimate Version includes these ProDAD features as "Add-Ons" Add-Ons are not OFX Plug-ins. And the images below show external
• Movie Studio

  2 answers, most recent on 11/7/2025

  Text To Speak
  Hi I purchased the Magix Video Deluxe 2026 Ultimate only yesterday (I thought it was time for an upgrade) only to find that some of the features are only available through a subscription service, this was never mentioned in the dozens of emails I
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan  I tried installing both the Sony Archive file and the original one I got as an upgrade from Sony. This could be the issue. As far as I know, Magix updated the installer after they took over Sound Forge from Sony. Maybe the Magix installer has
• Movie Studio

  4 answers, most recent on 4/30/2026

  Premium Content
  I recently purchased and upgraded to Video Deluxe Premium 2026. I paid extra for this version because of the "Exclusive" add-ons. Where are the proDAD VitaScene V5 Pro effects suite with over 1,700 powerful effects and filters located? What email
• Movie Studio

  2 answers, most recent on 3/12/2026

  [Closed] I have Video Deluxe Ultimate (2026) :: But ProDAD plug-ins won't work!
  I have paid to upgrade to the the ultimate version of Magix Video (the ultimate version)...Purely for the ProDAD features, which Magix display as being included within this version.I have manually-activated each of these plug-ins\However whenever I
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @johnebaker do you have both activation slots used, and/or recent updates/upgrades to Windows? John, yes, one for my desktop and one for my laptop. The update on my desktop threw up the error. There was a Windows update at the same time. Will check
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @emmrecs Hi Jeff I have both VPX and VDL on my laptop and PC, and this is not the first time I have been asked to de-activate/reactivate by a patch, which may have been triggered by the update to Win 25H2. I suspect that significant Windows updates