• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  I dont have space on my C drive for stuff. Everything gets installed on my other hard drives. I Also have Music Maker 2026, and it reads them ( all bar 1 )
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Maybe try the following: Install a virtual machine software, for example VirtualBox or VMware. Download an ISO file from Microsoft and install Windows 10 or Windows 7 in the virtual
• Off topic

  2 answers, most recent on 10/13/2025

  [Closed] How do I contct customer support
  Vegas 19 installation crashes everytime I try. Running on Win 11
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Please confirm what the Windows 10 pc CPU is - Intel or AMD? . . . . open the AVI files with windows mediaplayer on a widows 10 computer, no problem everything OK. . . . Odd . . . .   Media Player being able to play the files on the
• Video Pro X

  7 answers, most recent on 6/4/2026

  Annoying popup
  I have just re-installed Video Pro X16 22.0.1.270. On opening and closing it sends me some advertising popup which is of no interest whatsoever to me. How do I stop it?
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  I received DVD with MVDL2026Plus, installed, my serial number is not accepted, registeing or activation say wrong serial number , support gives autocreated number but don't give answer ???
• Movie Studio

  3 answers, most recent on 5/15/2026

  RE: Magix Hub Speech services
  Many thanks for pointers i have just installed voicebox on my PC if thats all that people complain about in my productions i need to please my audience 😜 thanks again   Brian
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  My Audiostudio16 all of a sudden failed to record.
  My Audiostudio16 all of a sudden failed to record sound after clicking RECORD button. The timeline pointer would move down the timeline, but no sound was recorded; no modulation flux as pointer progressed down timeline window. So I updated to newer
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  RE: Download fails for Audio Cleaning Lab MX
  @Martin-Sauser In addition to what @SP. has written, I very much doubt whether ACL MX will run, and possibly not even install, under Windows 11. JeffForum Moderator
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I have updated Signature Movie Studio 2025 Platinum has been working perfectly. There were no computer changes other than Windows update 2025 12 on Dec 11, 2025. Movie Studio was running OK after that date. It was running OK the day before this
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan Ok, well, Window changed a lot since Sound Forge 7 came out. Have you installed it under the Program Files directory? This directory has much tighter security nowadays. Maybe the registration doesn't work because something gets blocked.
• SOUND FORGE

  One answer, on 6/15/2025

  RE: Sound Forge Pro
  Welcome to the Magix Sound Forge users community @Donald-Taylor,Login to the "Magix Service Center" and download your SF version(s) from 'My Products' ..or.. if you already have SF installed on another PC, You can copy /paste the unpacked
• Other products

  3 answers, most recent on 11/20/2025

  RE: Can't load Independence samples
  @SP. I should have made that clear sorry. I did run the installer. Looking through previous forum posts, it seems I have a similar issue to :https://www.magix.info/us/forum/independence-won-t-load-free-content--1251370/After running the installer, I
• Movie Studio

  3 answers, most recent on 12/18/2025

  [Solved] Can't activate video delux 2026
  I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hi @johnebaker I upgraded to VPX17 trial, as just easier and you are right - it starts without the error message and works just fine. What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working without the error...
• Other products

  One answer, on 11/25/2025

  Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC
  Compatibility mode doesn't help, and opening as administrator doesn't help. It goes into the Installationsmanager, UAC asks to allow the app to make changes. When I select the language, it says it's downloading but then disappears. Any suggestions?
• ACID

  5 answers, most recent on 4/3/2026

  ACID Pro will not launch
  I have been trying to install ACID Pro on a new desktop, and it will not launch after I register it. I have already deactivated it on my previous computer.
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  @Bernardo-Sala Hi . . . . I get an error but it keeps installing . . . . Did you change the location where the effect is installed, it should be in the folderC:\Program Files\proDAD\Vitascene-5.0 ? If not then close the video editor, uninstall
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  Thanks for the advice, but unfortunately the driver update did not work. My capture device is not red or white, just black with the Magix name on it & with the 4 cables attached with the yellow, white, red & black pins. In the device manager
• Xara Designer Pro

  9 answers, most recent on 11/7/2025

  RE: Please i bought xara 3D maker 7 couldn't install after formating my PC
  I have windows 11 i cannot even download it or install it vanishes i have written to the company the service is crazy
• ACID

  One answer, on 4/3/2026

  RE: Acid pro 11 download installer not working
  @Saxon-Scoundrel Is it possible that you need to register with BorisFX using your Magix account information and, once that process has completed, the installer would then be available to download from Boris? JeffForum Moderator
• ACID

  One answer, on 7/26/2025

  RE: PLUG INS
  @martin-smith Which plugins? Usually, VST3 get installed under C:\Program Files\Common Files\VST3\ Plugins that come with Acid might be located under the Acid program folder in the subfolder called Magix Plugins. Additionally, some bonus content
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus I recommend you go to borisfx.com and install the free trial version of Sound Forge 2026. Then, at least, you can use the software for two weeks. I'm pretty sure, that Boris FX support will solve your problem over the next couple of
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  Hello @Yoshinori-Tokuda, An addition to my previous answer. I installed MS2024 on my working computer for you. The latest MS2024 version was installed immediately and your MTS file with audio could be played. Best regards,Rob