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Video Pro X
45 answers, most recent on 6/6/2026
RE: DVDs cut don't play

@rickduley Hi Rick . . . . You must have an old copy of Bilbo's (PC) specs . . . . I do not have any copy of your system specs, I am referring to the information that is currently in your Signature as shown below:- From the log file, it looks like

ACID
6 answers, most recent on 8/8/2025
Error Saving

Just installed the latest version of ACID on a new PC. I have been a user for decades so I'm familiar. But among the weird things I'm noticing, I can't seem to save my projects. I have a combination of loops and live tracks and I can save the .acd

Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

I've decided to return the card, it's too much of an investment than to 'live with it'.. I've spent over 4k on this PC now, it's within the warranty period. My laptop will suffice for now, but regardless of bloatware it has to be the card. At the

SOUND FORGE
6 answers, most recent on 8/5/2025
Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?

I recently upgraded to SF17 from SF10 because I bought a new computer with Windows 11. SF10 would not install on the new PC because the license server for that old version no longer exists. I installed SF17 then launched it. Everything looked good

Video Pro X
10 answers, most recent on 10/23/2025
RE: App failure to load

@Michael-Banks1180 Hi Thanks for the clarification. Did you do a Restart not a Shutdown of the PC after the update? We need more information, which version of Video Pro X is installed, and what is the specification of your computer system, see this

Movie Studio
3 answers, most recent on 10/15/2025
RE: Movie Edit Pro 2015 Plus on Windows 11?

Thank you for your very prompt response to my question and I apologize for my late response. I do have a new PC, but Dolby Surround and HEVEC are not codecs I use and my video card is Asus so I should be okay there. At one time I did upgrade from

Movie Studio
22 answers, most recent on 1/7/2026
RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu

@CubeAce Greetings Ray @James-Fleming6483 has already stated he is using Stereo Mix Yes but "I have my PC Input Sound set to Stereo Mix" does not necessarily mean that it's selected for recording purposes. On my system I have Stereo Mix selected and

MAGIX
34 answers, most recent on 3/31/2026
RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@Reyfox Times change. I'm under the impression that Gen Alpha doesn't even own or use a PC anymore. At some point anybody who wants certain software will own it and then the market is saturated and you cannot sell enough to keep development funded.

Photo & Graphic Designer
7 answers, most recent on 5/6/2026
RE: Cannot install my software on a new machine - no response to ticket

@John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more

SOUND FORGE
6 answers, most recent on 10/1/2025
RE: Vinyl record and restore

Was this this a one-time occurrence? Or have you tried record then save multiple times, (after restarting the PC). I assume you have tried both the 'Save' and 'Save as' commands saving to Documents for instance. Try recording again, then copy the

Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@me_again My main concern about switching to someone I rely on for my PC needs is privacy. I have worked w/ this guy for probably 8 years and to be honest, he was hesitant about building me what I told him I wanted and within a price range Once he

Audio Cleaning Lab
2 answers, most recent on 8/16/2025
RE: Error message when attempting to play back a music file

@srcb2 Hi The error message you are getting is usually a result of the Windows drivers for the Realtek sound card being damaged or corrupt. Try re-installing the drivers if you can get them from Realtek Is this the Dell XPS 8700 PC mentioned in your

Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Reyfox I'm honestly too worried about doing anything w/ the run command, as I said many times, I don't have enough know how NOT to eff up my PC more than it already is, it feels like doing 'Run' commands is a quick way for a computer simpleton like

Movie Studio
22 answers, most recent on 8/13/2025
RE: Support and TICKETS

@emmrecs, @CubeAce Hi Jeff, Ray, I'm still working satisfactorily with the NVIDIA GeForce GTX 1660Ti. I updated the drivers for it again today. I can still edit 4K files reasonably well. See my signature for my PC configuration. I can also tell you

Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk Hi Given the age of the PC's motherboard, you have the same generation of Intel CPU as me, does the case and motherboard have the necessary clearances to fit, and enough fans to adequately remove the heat that can be generated by the GPU? The