Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@browj2 Hi John The version number for MMM 2026 is 34.0.0.6 I, too, cannot replicate the issues you are having, including spreading different panes over 2 monitors, restarting they come back into their last used positions. I am on the 591.86

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

@DesertSweeper Hi . . . . What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working . . . . There is a lot of commonality between VPX, VDL and Photostory, the trial has most likely corrected the cause of the

Audio Cleaning Lab

12 answers, most recent on 7/21/2025

RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"

Right about NOW; MAGIX is libellous comment removed. I have had numerous issues with several different versions of MAGIX Audio Cleaning Lab but I have also had some success as well. I admit I love the software when it works correctly how ever, I am

Photostory

6 answers, most recent on 8/24/2025

RE: "Sound Optimization", disappearing transitions, transition/music issue

@Robert-Madison Great to hear the issues are resolved and thanks for the feedback. However, John's advice was primarily concerned with the Object Mode selection. Did that also resolve the Sound problem or was there something else you did to correct

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@CubeAce surprisingly, with AMD CPU's outselling Intel, you would think that Magix would be at least testing them. Intel iGPU's are mature, while the AMD iGPU's are in their infancy so to speak. @Tusk as for "remnant" possible GPU drivers left over,

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

@PETER-SMITH1397 Peter, I just used regedit.exe and it deleted that key without issue. Here's what I did: In the Windows search box, type in regedit. On regedit.exe, right-click and choose Run as Admin (assuming you're logged on to Windows as an

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

Hi . . . . Please note that the color in the Text selection box is MUCH REDDER than it looks here. . . . color in the screenshots, as you see, is what I see see in Irfanview and Photoshop . . . . Does this mean you see the colour issue only in

Audio Cleaning Lab

12 answers, most recent on 9/22/2025

RE: insuffient memory

Hi all,I got the same issue. All updates on my Win 10 64-bit workstation done and OK, 64 GB RAM, plenty of SSD space, but also many VST which are required for my DAW.

Other products

9 answers, most recent on 9/29/2025

RE: CD Architect 5.2 cannot register

@John-Finney Hi See the solution in this topic on the same issue. John EBForum Moderator

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

@Rod-Devonshire Hello welcome Please do not hijack other users posts with regards to PayPal payments, as you have another issue please create your own post with regards to Vegas, please click on the Vegas forum link at the bottom of the

Music Maker

16 answers, most recent on 4/5/2026

Unlimited loops

I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,

Photostory

One answer, on 5/9/2026

RE: Program hang

@James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.

ACID

No answers, created on 5/12/2026

Strange V shape cutting into audio tracks - Acid Pro 11

I've been using Acid Pro 11 for about a year without issues, but suddenly a strange "V" shape will appear on an audio track, cut into the track, and move the track. See the attached screenshot. I did not "Split" the tracks. This is a different V

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@me_again Hi Andy, The 32kHz Audio Sample Rate should not be a problem but, as @Marc-Goder and @johnebaker have pointed out, the fact that @Odd-Aagesen has a computer with a Snapdragon CPU is very much the issue here. Jeff

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 As a customer what's stopping you from contacting @Tom_Sp user Sp contacted Tom and his issue was resolved? As stated we are only volunteers, we have no authority over Magix. All of the answers are in this thread. Stephen Forum

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

@James-Hoare Hi Thanks for the additional information. . . . . Windows 11 Pro Version 25H2 . . . . I suspect the issue is may not be with Magix Movie Studio (MMS). Are you logging into Windows using a Microsoft Account and is OneDrive active and

Photostory

9 answers, most recent on 2/3/2026

RE: Magix Travel Maps - OpenStreetMap issue

@andrew-foxon Did you read the first reply in this thread where @johnebaker wrote: I have a similar issue, with version 5.0.0.501 looks like OpenStreetMaps have done it again and changed their API Especially note the bolded words. This is an issue

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

Update (the sequel)......again, just in case anyone else has encountered this problem So, the issue has returned (pretty much crashing every time I remove or change a VST on a track in projects) I only use VST3 versions of any 3rd party

Rescue Your Videotapes!

One answer, on 1/30/2026

USB Videowandler 2 – video jumps back and forth on Windows 11

Hi, I’m using Rescue Your Videotapes! (USB Videowandler 2), purchased in 2017. It worked perfectly for years on Windows 10. After moving to Windows 11, the audio works flawlessly, but the video repeatedly jumps a few frames backwards and then back

Rescue Your Videotapes!

3 answers, most recent on 1/10/2026

RE: Hi8 Blue Screen

@AAProds Thanks for the response. I’ve tried connecting the camera to the TV using the same composite cable and I’ve no picture on there either so it looks like that’s the issue. I’ll order another one and hopefully that will sort it. Thank you for

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@AAProds Hi Al Thanks for the sample file. I have tried various combinations of framerate and GOP length and see no difference between the original and the RTX exports, perhaps the movement is not fast enough. The problem is seen very clearly in

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

Update.......in case anyone has encountered a similar issue. It seems that the latest update of windows seemed to make this program extremely unstable, literally crashing everytime I changed or removed any 3rd party VST from a project. I have

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

@Michael-Banks1180 Hi . . . . the application has failed to launch due to it's side by side configuration is incorrect . . . . This usually means there is an issue with the Microsoft VC++ installations. See this tutorial, it is a PDF file so you can

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

Ticket number removed by Moderator After more than two weeks, Why have I had no correspondence from your support team around this issue?? I paid good money for this subscription, that I'm currently unable to use?? Disgruntled customer. Get