• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  I just remembered. Here are a couple of log files of failed burns. https://1drv.ms/u/c/bb228147f3dd175d/IQD1e3Hw8s0QS629BqhsF15-AXLi-xhGOz8war7Id3NSokA?e=RF46uY Hope they help.
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: [Closed] Computer IDD
  @stephen-s4481 Computer IDs are generated by the software itself. But this only works for very old software, usually released before 2014. In 2014 serial numbers starting with P3 were introduced. These cannot be activated with a Computer ID.
• Movie Studio

  One answer, on 1/17/2026

  [Closed] Getting a new authorization code for Vegas 12 for a new computer
  My old computer went toast, so moving my Sony Vegas over to the new computer: Ive followed all the steps, downloaded the latest version of Vegas 12 from the MAGIX web page, using my working serial number, installed the 3.5 version of .NET. Found my
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  Faulting application name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Faulting module name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Exception code: 0xc000041dFault offset: 0x000000000099016dFaulting process id:
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  Faulting application name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Faulting module name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Exception code: 0xc0000005Fault offset: 0x000000000099016dFaulting process id:
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  GeneralID                                       : 0 (0x0)Complete name                            : F:\Video\Amalfi Coast Aug_Sept 25\STREAM\00215.MTSCompleteName_Last                        : F:\Video\Amalfi Coast Aug_Sept 25\STREAM\00619.MTSFormat
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  @Eric-Bremmer Like @emmrecs said, the Computer ID can only be generated by old Magix software (which could be unlocked with a P2 serial number). There is an extra offline activation option for this in the window where you need to enter the serial
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Textfile GeneralComplete name                            : D:\video21_0606_1206\My Record\Inspelning - 0001.aviFormat                                   : AVIFormat/Info                              : Audio Video InterleaveCommercial name           
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks for your various replies - really helpful and feeling we are getting somewhere. I tried downloading MediaInfo again and it worked perfectly - and your instructions helped a lot - but for whatever reason it seems the thing I downloaded
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  SourceACID Pro 8.0 SummaryStopped working Date‎29/‎12/‎2025 09:14 StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\ACID\ACID Pro 8.0\acidpro.exe Problem signatureProblem Event Name:    APPCRASHApplication Name:  
• Movie Studio

  7 answers, most recent on 2/20/2026

  Crashing in Windows 10
  Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It
• Movie Studio

  5 answers, most recent on 6/5/2026

  video deluxe - video export are setting stored anywhere ?
  I had a working export using my graphic card but i wanted to create a video in a smaller size on output but after output i had all sorts of issues so i tried to put my export setting back and now export just aborts i can do a software render bu it
• Movie Studio

  7 answers, most recent on 9/4/2025

  RE: Video playback stutters
  Thank you so much for all the info! Screenshots of the settings wouldnt really help since I have the language in Dutch and cant change it until I install the progam again. Tell me if you still want them. This is the info I found: Version number:
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  I thought I had put the info my Profile under Signature. Ill have a look again. Here is the  MediaInfo data for the firsts Video: GeneralComplete name                            : G:\Videos\Lin\On USB\2-054 Shib3 P1of2.MP4Format                    
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  Heres what the last report states:- SourceACID Music Studio 11.0 SummaryStopped working Date‎19/‎02/‎2026 14:39 StatusReport sent DescriptionFaulting Application Path:    D:\Music\ACID11\musicstudio110.exe Problem signatureProblem Event Name:  
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  Here is one of previous project files (I have a few before fix) Program settings, Device options, and Export Settings (plus Advanced); and MediaInfo report for a test- I have several tests after the problem appeared, and about 14 clips as objects in
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the help, much appreciated. Yes, I have disabled the antivirus and also the firewall. Strangely, the problem occurred when I downloaded the latest X version, which did download, except that the pictures were blacked out, only a few
• Movie Studio

  8 answers, most recent on 10/10/2025

  RE: Video Deluxe 2026 Premium
  Thanks for the info. Here's the detail from MediaInfo: GeneralComplete name                            : E:\Eclipse-station-artistly-images-for-video\Act 1 Section 2\VHS_1 video-presets.com .mp4Format                                   : MPEG-4Format
• Movie Studio

  13 answers, most recent on 9/8/2025

  RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  Here is the Media-Info data for the footage I'm importing: Format                                   : MPEG-4Format profile                           : Base Media / Version 2Codec ID                                 : mp42 (mp41/isom)File size       
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Etienne-Verstuyf HI When you purchased VDL 2026 Plus you will have received an confirmation email with the serial number, beginning with P3- for the software. Copy and Paste the whole serial number into the activation dialog and use the email
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  Dear Jeff, This did not help in this case. I have uploaded one of the files. The system info is below. The Video is a GoPro 6 file run over handbrake and then a colour corrector. It works fine with Photostory 2013.   System information:Device Name  
• SOUND FORGE

  3 answers, most recent on 9/21/2025

  RE: SF17 will not completely load
  Here's what it says: Problem signatureProblem Event Name:    APPCRASHApplication Name:    Audiostudio150.exeApplication Version:    15.0.0.121Application Timestamp:    61bb7210Fault Module Name:    mgxasio4_x64.dllFault Module Version:  
• Music Maker

  13 answers, most recent on 10/21/2025

  2024 2025 2026 none of them work and support are ignoring my tickets
  I have been a user since 1998 and had 2025 working albeit slowly earlier this year. I upgraded to 2026 and the system froze so reinstalled 2025 that froze so reinstalled 2024 and that worked for a week but froze again today. I've done all the
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  Here's the latest fault from Perfmon SourceSOUND FORGE Audio Studio 17 SummaryStopped responding and was closed Date‎8/‎5/‎2025 2:17 PM StatusReport sent DescriptionA problem caused this program to stop interacting with Windows.Faulting Application