• Movie Studio

  6 answers, most recent on 12/9/2025

  [Solved] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  I have MEP 2026.Via settings, it's already set to import/process/and export using this Graphics-Card.But when exporting a video (as Mp4) I get the following message on the top-bar:"Mixdown (Please update your graphics-card)"And it's taking literally
• Movie Studio

  13 answers, most recent on 9/8/2025

  [Solved] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  I have MEP 2026.Via settings, it's already set to import/process/and export using this Graphics-Card.But when exporting a video (as Mp4) I get the following message on the top-bar:"Mixdown (Please update your graphics-card)"And it's taking literally
• Other products

  7 answers, most recent on 4/21/2026

  Magic Audio & Music Lab is not finding my sound card
  Magic Audio & Music Lab is not finding my sound card how do I get it to see it?
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake Hi What is your computer speification, in particular the processor, graphics card/chipset the sound card Make/Model, please quote the make and models in full. If the sound card is an external USB sound device does it playback audio
• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• Samplitude

  2 answers, most recent on 7/21/2025

  [Solved] Soundcard Options
  I'm about to replace my old laptop (because it will not support Windows 11) on which I use Samplitude X8. Currently I have an onboard soundcard. My question - does the replacement (either laptop or mini PC) need to include an onboard soundcard, or
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  It says no sound card found
• Video Pro X

  One answer, on 1/11/2026

  "Mixdown - Please Update Your Graphics Card Driver"
  Getting error message "Mixdown - Please Update Your Graphics Card Driver" during movie export hardware acceleration with the Nvidia GEFORCE RTX 5070. Wonder if this will be fixed soon?
• Music Maker

  8 answers, most recent on 2/25/2026

  RE: I want to change my payment method
  Hello! How i change credit card?
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  [Solved] Sound Forge 17 not loading on Windows 11
  I just purchased version 17, for my new Dell XPS 13 laptop (windows 11), and it will not load beyond the image. I emailed for support but the company is ignoring my emails. Any help please? May need to claim the money back through the credit card.
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  128 GB ramM-Audio M-Track solo sound cardNvidia gtx 3060Independence 3.5.1Windows 11
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake You can select and configure the audio devices via a right click on the record button. Is your sound card listed there?
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  I don't use Blu-Ray.I thought it had gone the way of VHS. Does anyone know about an NVIDIA card's effect on DVD burns?
• Movie Studio

  6 answers, most recent on 4/6/2026

  [Solved] Nvidia GeForce RTX 5060 Mixdown message
  Getting error message "Mixdown - Please Update Your Graphics Card Driver" during movie export hardware acceleration with the Nvidia GEFORCE RTX 5060. This was working just fine a week ago (3/29/26). What broke it and when will be fixed? I don't like
• Audio Cleaning Lab

  No answers, created on 10/13/2025

  Get no sound
  I run audio cleaning lab version 22 and use a startech 7.1 USB sound card, audio cleaning lab detects the USB sound card and I set the sound to the sound built into the pc so I can hear the audio, use a line in cable that plugs into the headphone
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk @CubeAce Put in a good graphics card now eg 4070-type and if your current computer doesn't perform as you like, you can use the new card in a new computer.
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael Hi. I've looked closely at the spec of your Asus card as I have a standard 3060 12 GB card from Gigabyte. The only difference I can see is not in the hardware but the way Asus has tweaked it to give about another 3% boost over the
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk If you have your monitor plugged into the port of your graphics card and able to see anything at all, I would say you have a working graphics card. In the one experience I had of a graphics card failing it failed completely. Blank screen.
• Movie Studio

  8 answers, most recent on 7/15/2025

  RE: Movie Studio --> TO --> Video Delux
  Too bad the website that offers to sell me the thing won't accept my credit card. @CLINT-DANBURY Maybe you had to activate/allow international payments for your credit card
• Music Maker

  4 answers, most recent on 3/12/2026

  RE: Loops Unlimited
  @Kristina-Pakhomova Which error? Generally, if you want to pay with a credit card you need to have a payment provider that offers multi factor authentication (3-D Secure).
• Movie Studio

  No answers, created on 2/18/2026

  Purchasing Credits
  Has anyone successfully purchased Credits recently. Paid for credits, money taken from credit card but no credits recieved. Emailed Magix multiple times but never a response.
• Music Maker

  One answer, on 9/19/2025

  ''Únlimited Loops and Samples'' subscription (Update Payment Info)
  Magix 2026 Premium user. I had to cancel a credit card due to unauthorized charges made by a consumer. By doing so I could no longer be charged for my subscription for loops unlimited. How can I provide my updated credit card information, for my
• Movie Studio

  13 answers, most recent on 9/13/2025

  Wich graphic card is better for Chroma Key effect ?
  I have a hard time with the NVIDIA GeForce RTX 3050. When I use the CHroma Key effect the picture sometimes freezes, and the processor (Intel Core i5-9400F CPU @ 2.90GHz) is running at more than 90%. Does it mean the graphic card cannot manage the
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website.