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  • Photostory
    17 answers, most recent Yesterday
    RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
    Downloaded and installed Nvidia 581.80 and ran trial Photostory 2026. No luck. Same dll error.
  • Video Pro X
    45 answers, most recent on 6/6/2026
    RE: DVDs cut don't play
    @rickduley Rick, the MKVs need access permission, the MP4s can be downloaded fine. Could you give us just one troublesome MKV.
  • Photostory
    17 answers, most recent Yesterday
    RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
    @bdesha Hi . . . . Was it sufficient to have uninstalled Nvidia or do I need to reset it at 581.8 . . . . Uninstalling the App would not affect the driver that is already installed, try downloading 581.80 and install that. John EB
  • ACID
    One answer, on 6/8/2026
    Error -2147163964 Acid Pro 11
    Error -2147163964 Acid Pro 11 Acid Pro 11 downloads but will not instal - crashes at the end of installation. Disabled antivirus - no difference First time it said a windows update was due, so restarted & then it refused to instal
  • ACID
    One answer, on 6/8/2026
    RE: Error -2147163964 Acid Pro 11
    @Paul-Morjanoff This is often a problem with Microsoft .NET or the Microsoft Visual C++ Redistributables. To install Microsoft .NET 3.5 Runtimes or earlier versions click on the Windows Start button and type Turn Windows Features on and off. While
  • Off topic
    160 answers, most recent 9 hours ago
    RE: Magix support has not responded to support tickets for months
    Hi Jeff, Invoices do not include serial numbers, only the missing order-confirmation email with download link/instructions do. No such conformation was received, only the email with a PDF of the paid invoice attached. For me it was an upgrade to
  • Movie Studio
    15 answers, most recent Yesterday
    RE: Video Deluxe 2026 Plus
    @AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)
  • Movie Studio
    3 answers, most recent on 6/4/2026
    RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
    @Bob-Bacle Hi . . . . Can I get a newer version that will work on my windows 10 computer . . . . Yes the current version, now called Video Deluxe, will run on Windows 10, however there are several caveats: Your computer meets, or preferably
  • Movie Studio
    4 answers, most recent on 6/7/2026
    RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    @spuddy13 Hi Brian, Further thoughts as I think of them, and getting them down before I forget. At my age... I didn't mention: Using the Audio effects, General under Effects in VDL for the volume curve and for AUX1 and AUX2 for sending audio of an
  • Movie Studio
    4 answers, most recent on 6/7/2026
    RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    Both Johns, again thankyou for the time you guys put in to help us out here 👏 this production starts to get to me if i have been at it to long I looked at (browj2) detailed advice and i have noted stuff i will investigate over time but will download
  • Movie Studio
    4 answers, most recent on 6/7/2026
    RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    @spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement
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