• Music Maker

  4 answers, most recent on 5/27/2026

  RE: [Solved] Unable to Access Loops Despite Having a Yearly Subscription
  I got it sorted out. I found a coupon code in the email I received after purchasing the Unlimited package. I wrongly thought that only a serial number was required.
• Music Maker

  4 answers, most recent on 5/27/2026

  [Solved] Unable to Access Loops Despite Having a Yearly Subscription
  I had a monthly subscription for unlimited loops for years, but a few months ago I purchased Music Maker 2026 Premium, which comes with unlimited loops for a year. I downloaded the 2026 version (I had been using the 2024 version), and entered the
• Video Pro X

  4 answers, most recent on 5/28/2026

  [Solved] Video Pro X17 stuck at "Initializing movie"
  Hello, I have a problem with Video Pro X17. I live in France so my windows 11 is in french, however I installed Video Pro X17 in  "International English" (Do not know if this makes a difference). If I modify the windows layout, in my case I just
• Movie Studio

  3 answers, most recent on 5/10/2026

  [Solved] Object Color
  I'm working on a travelogue/documentary with a LOT of objects (video, photos, soundscape, effects, audio, etc..). I've noticed that many video editors allow you to color code your objects for easy reference when viewing your screen/timeline. This
• SOUND FORGE

  2 answers, most recent on 5/17/2026

  [Solved] Editing problem in Sound Forge 17
  For some reason I can no longer just highlight a portion of an audio file in SF 17 and use the "SAVE AS" command to save that portion of the file to my desktop. Every time I do it, SF 17 saves the complete file instead of the portion I selected.
• Movie Studio

  14 answers, most recent on 3/19/2026

  [Solved] Separating Audio Tracks Video deluxe 2026 premium
  When I load a video file into the timeline I am unable to separate the audio tracks. I am able to remove the audio from the video, but the audio tracks are stacked into one single track in the timeline. I upgraded from movie studio 17 Platinum to
• Music Maker

  2 answers, most recent on 4/18/2026

  [Solved] Upgrade Music Maker 2025 to 2026
  Hello all, I am thinking about upgrading my existing MM2025 Premium to MM2026 Premium. Can anyone please tell me what it comes with, especially choices of soundpools and instruments? I have the impression it comes with a set package, so no choices,
• Movie Studio

  5 answers, most recent on 5/19/2026

  [Solved] That old chestnut - Quicktime
  Greetings, For years now, I've been using Quicktime Alternative 1.8.1 mainly because I occasionally use MPEG Streamclip which requires it and MS2025 works with it. During a bout of certifiable stupidity I uninstalled Qalternative. "Oops" I thought,
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  [Solved] Download fails for Audio Cleaning Lab MX
  I bought MAGIX Audio Cleaning Lab MX in 2012. I need to reinstall due to a hard drive change on my computer. As soon as it starts downloading the installation file, the installation manager stops and the screen disappears. If this software is not
• Movie Studio

  8 answers, most recent on 3/13/2026

  [Solved] I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  I have Video Deluxe Plus (2026)...However when I've gone to Extra Effects | Plug-Ins=I get a dialogue box saying "A video effects plug-in could not be found".Then it goes on to say that this is probably because no plug-ins are installed.When I have
• Video Pro X

  2 answers, most recent on 3/23/2026

  [Solved] Vegas Pro 23 won't start up...
  Hi Forum, I had Vegas Pro 23 start up when I first installed it. Now it won't start. I have tried to clear the cache using the control n shift method but this does not work. I have sent support an email but no response. Any idea what is causing
• Movie Studio

  3 answers, most recent on 2/17/2026

  [Solved] .MVD Problem
  Hello, Dear Forum Members,I'd like to divide a large project, Project.MVP, into several pieces: part_1.MVD, part_2.MVD,... and work on each part carefully before putting it back together. 1) How do I divide (or maybe that doesn't make sense?) my
• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: [Solved] MAGIX Video deluxe 2026 Premium-problem
  I deleted the Videodeluxe.ini-file as shown in another thread and then the program worked. I do not know why.
• Photostory

  2 answers, most recent on 2/26/2026

  RE: [Solved] PS 2026 Uprade freezing
  Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  [Solved] Clicks and pops playing audio and audio exported in Sound Forge 17
  Hello Im using SF17 importing mp3 (the audio is clean of clicks and gaps). When I play imported audio, I hear clicks, skips, and interruptions aleatories in the sound. If I export the audio it contains cliks and skips. I use a Fireface 800 128
• ACID

  7 answers, most recent on 4/25/2026

  [Solved] Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  Longtime user of Acid Pro 11 here. My Waves plugins like J37 Tape, Api-2500, Puigtec, etc. plugins were all working great up until today when I just purchased 1 new Waves Plugin (today), updated my other ones on Waves Central and now none of the
• SOUND FORGE

  4 answers, most recent on 2/6/2026

  [Solved] Sound Forge 10 Serial Installation on New Computer
  I have Sound Forge 10 installed on one computer, but I needed to format it. Now when I try to activate the license, it says the site no longer exists. On the Magix website, it shows that this license is already installed on another computer. How can
• Movie Studio

  6 answers, most recent on 2/7/2026

  [Solved] Background app from Magix
  Greetings, I'm confused again. A few weeks agok this topic (https://www.magix.info/us/forum/why-does-fabs-exe-need-to-run--992593/#ca2002524) was resurrected. I would have posted this query there but as I can't I won't will I? 😇 In it, after
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
• Music Maker

  One answer, on 12/6/2025

  [Solved] Registration has deactivated
  I received a Music Maker EDM Edition through Humble Bundle, which I registered on 02/11/2025 according to my MAGIX Service Center. When I open Music Maker and log in, it asks me to upgrade from Music Maker Free, even though I have the full
• Music Maker

  11 answers, most recent on 2/16/2026

  [Solved] No sound
  I have music maker 2026 premium on win11 & I can't get the sound to work on anything. Help!
• Music Maker

  4 answers, most recent on 12/23/2025

  [Solved] System requirements for 2026
  I recently purchased Music Maker 2026 and am trying to learn it, at least a little, on version 34.0.0.6, and it keeps freezing and crashing on my system. Now, I suspect that my homebuilt PC, which was state-of-the-art in 2024, is no longer
• Other products

  One answer, on 11/17/2025

  [Solved] Unable to install Independence library on PC (parallels) or Mac
  I originally bought independence when it was Yellow Tools and enjoyed using it. It's been many years but noticed I still have an active license on the Magix website and wanted to reinstall the software.I have downloaded and installed the application
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: [Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Hi Mike . . . . I've previously broadly separated media into separate folders . . . . I do something similar, this is the base folder structure I use. A complete project is stored withing its own named 'master' folder. The EDL