• Audio Cleaning Lab

  One answer, on 7/31/2022

  Degenerative Performance Over Time
  I recently upgrade to ACL 4, and frankly have had nothing but problems with it. It frequently crashes and the bottom half of the screen blurs and locks me out of use. I get error writing noise file prompts and now I get a blank error message with an
• Music Maker

  12 answers, most recent on 1/2/2023

  RE: It keeps freezing!?
  Hello! I'm running into the freezing / extreme slowdown issue and I think I've exhausted what I know. Sorry in advance for very lengthy, I hope this isn't excessive background, I want to give comprehensive info in case anyone recognized a
• Music Maker

  4 answers, most recent on 7/10/2022

  RE: Music Maker only plays for 1s 53 hundreds
  @Tor-Suneson Check if the yellow play area bar at the top of your project isn't collapsed into a single point, which is a bug and can happen from time to time. You then need to change the view layout with the magnifying glass icon in the bottom
• Video Pro X

  74 answers, most recent on 6/30/2022

  RE: No Audio after import
  @sjmackinder Hi. The exports should be fine as they do not happen in real time. The glitchiness of the playback is just the amount of graphics processing needed to play back such a compressed file in real time is much more than say using a straight
• Movie Studio

  81 answers, most recent on 7/25/2022

  RE: HEVC/H.265 files in Magix 2021 premium
  @fergie Hi Fergie. For you it looks like a hardware issue as it plays on my system. I suspect it is playing slightly better on Gids' system than mine as his system is a beast compared to mine but it plays on my system just fine. My system may be at
• ACID

  13 answers, most recent on 7/5/2022

  RE: routing between midi tracks
  @Stephen-Maddison - i decided to check out the demo of midinous just to check out exactly how it worked. I could only see it as a standalone application, not as a VSTi available from within acid. Here's how to record in acid midi generated by
• Samplitude

  6 answers, most recent on 7/6/2022

  RE: Download and install
  @knowledgebey The GUI changed a little compared to version 2007 (aka 12), but the program works more or less the same. You don't need to relearn much. Yes, you can install 12 on Windows 7 and even in Windows 10, but the copy protection is not
• Movie Studio

  81 answers, most recent on 7/25/2022

  RE: HEVC/H.265 files in Magix 2021 premium
  @fergie Hi Fergie. It may still be possible if the processor can handle the encoding load on its own. It can be done by MEP totally in software. The processor is handling DDR4 ram, all be it a bit slow but you also have DDR5 in the nvidia card which
• Movie Studio

  7 answers, most recent on 7/5/2022

  RE: Top left video display screen
  @John-Dean Hi John. It helps you have just said you have come from VMS 17. Remember the track order for use is reversed in MMS 2022. So you have to think upside down as it were when dealing with applying track effects. So the background goes to the
• Video Pro X

  74 answers, most recent on 6/30/2022

  RE: No Audio after import
  @sjmackinder @johnebaker @AAProds @Former user Over the years I have found with anything dealing in electronics in any way it pays to do extensive homework and even then it can be difficult. For instance. We bought a DAB radio for the kitchen but
• Movie Studio

  11 answers, most recent on 6/15/2022

  RE: Installation of MEP2016 Plus On New Computer
  @CarpentersMate Hi Mike. I'm pretty sure the computer boots from the EUFI (bios) before Windows gets loaded. I'm not sure what you are saying. If it is a Dell thing then I'm not familiar with those problems. You can have the program on as many (C:)
• Movie Studio

  2 answers, most recent on 6/3/2022

  RE: error message 403
  @David-Cowan Unfortunately, we really need a lot more information from you if we are to have any chance at all of being able to suggest any possible solutions! Exactly which version of MEP do you have? You can check under Help>About. What are
• Movie Studio

  2 answers, most recent on 5/31/2022

  RE: preview window is black
  @Greg123 Hi . . . . What am I doing wrong? . . . . Unfortunately your PC does not meet the minimum specifications for running Movie Studio 2022 smoothly for playback and export the Intel HD4600 and the GT 635 do not support hardware acceleration
• Movie Studio

  17 answers, most recent on 5/31/2022

  RE: Movie Studio 2022 Platinum doesn't respond
  @CubeAce Ray, Hardware reserved ram is a Windows thing normally reserving ram for graphics or audio buffer use. Not in this case. Mine stayed stuck on exactly 8gb (I had 4gb useable, 8gb HR, 12gb total). I did some sleuthing and found that it is
• Movie Studio

  17 answers, most recent on 5/31/2022

  RE: Movie Studio 2022 Platinum doesn't respond
  @AAProds Hi Al. Hardware reserved ram is a Windows thing normally reserving ram for graphics or audio buffer use. At a time when video and still image applications required more as a percentage of system ram reserved to run, more reserved System ram
• Movie Studio

  18 answers, most recent on 6/3/2022

  RE: Movie Edit Pro No longer installs!!!
  @AAProds Hi Alwyn . . . . If, indeed, Windows is blocking the installation, that is purely the fault of Magix. I have never had Windows block a program I've tried to install. Avast did a few times;  . . . . Windows Defender, like Avast did, detects
• Video Easy

  4 answers, most recent on 5/25/2022

  RE: Opening GoPro MP4-file result in black playback screen
  @Tinker2022 Hi . . . . Version 7.0.1.145. . . . . What is the full name of the program? . . . . Not sure what to show from Program Settings. Just refer to the graphic card. . . . . This setting is the one we are looking for: If it is set to the
• Video Pro X

  10 answers, most recent on 4/30/2024

  RE: Magix Movie edit pro premium 2022 crash problem
  @Wesley-Clepper There should be no reason for MEP to suddenly start carrying on like a pork chop just because you've gone from (I assume) MEP2021 to 2022. You've even got a graphics card that surpasses the "requirements". Others have had the same
• SOUND FORGE

  No answers, created on 5/20/2022

  [Closed] (Sticky) Updates for Sound Forge 16
  Sound Forge Audio Studio 16 update, Build 82This maintenance release will fix some issues after the initial release of SOUND FORGE Audio Studio 16.https://www.magix.info/us/forum/sound-forge-audio-studio-patch-2-1-version-16-0-build-82--1299880/ -
• Movie Studio

  6 answers, most recent on 12/16/2022

  Magix Travel Maps not displaying properly
  Hi guys, I'm having a problem with Magix Travel Maps. When I start the program, I can choose a map - say Topographic - and then the top of the app displays a large blue bar which I can't get rid of. And, the maps are all wonky. I click on street
• Movie Studio

  28 answers, most recent on 5/16/2022

  RE: Preview window control buttons gone - Movie Studio 18
  @Becc-Dishon @Scenestealer @browj2 @johnebaker I think the only way to see if there is a corrupted install or not or the correct Intel driver is installed or not is to change the programs settings. If you tried changing the program settings in the
• Movie Studio

  28 answers, most recent on 5/16/2022

  RE: Preview window control buttons gone - Movie Studio 18
  @Becc-Dishon @Scenestealer @browj2 @johnebaker I think the only way to see if there is a corrupted install or not or the correct Intel driver is installed or not is to change the programs settings. If you tried changing the program settings in the
• Movie Studio

  42 answers, most recent on 5/10/2022

  RE: Freezes
  @HomeMovieMaker Hi . . . . I have been a customer of Magix for many years and never had such issues with getting help. . . . . The support system has changed over the years to a ticket based system which you can access through the Support link at
• Movie Studio

  2 answers, most recent on 5/7/2022

  Upside down filmed Gopro- footage shows green screen after import
  Hi! I have been problems with eporting my project that contains some clips that are filmed upside down with Gopro hero 8. The clips work and play just fine in the edit and on my computer, but after I import my project, the clips shot upside down are