• Movie Studio

  9 answers, most recent on 7/15/2024

  RE: Crash
  And now the program ask for activating code ?
• Other products

  9 answers, most recent on 3/7/2024

  [Solved] How do I receive authorization code for domain transfer?
  Hello, I am trying to transfer my domain away from Magix, but I need an authorization code. How do I obtain this? Thanks!
• ACID

  5 answers, most recent on 3/14/2025

  RE: Not Enough Disk Space (Though 6TB)
  My drive is 3.63 TB GPT format and has 2.16TB available - I get the same freaking error. It's sad to see Magix product managers do nothing to get this error corrected. I bet the badly written code could be fixed by IA in matter of minutes.
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,
• SOUND FORGE

  6 answers, most recent on 8/2/2024

  RE: Paid for Song Forge Audio Studio 17 on July 2gust 1st, still waiting f
  Welcome to the Magix Sound Forge users community @rod-c8435. As stated by @SP., "In the meantime you can use the 30 days trial version". When you receive your purchased activation serial code, you will not have to uninstall the trial version and
• Music Maker

  4 answers, most recent on 12/31/2024

  RE: Magix Music Maker 14
  I have 14 installed but it won't accept my code. I just submitted a ticket so we shall see. imo Magix Musicmaker was the best, could make whole music videos. Can you do that with the newest versions?
• Music Maker

  5 answers, most recent on 6/25/2024

  [Solved] Magix 2025 Upgrade Issues
  Recently I upgraded to Magix Premium 2025 from the 2024 version. After activating the serial code for the new version, I was expecting to see the features listed on the 2025 Premium overview page like the multimode filter, Effect Rack: Drag and Drop
• Music Maker

  2 answers, most recent on 8/7/2024

  RE: Music Maker update 33.0.1.9
  My MM 2025 with newest update crashes without reason. Fault code. MM stop working.
• Other products

  One answer, on 8/18/2024

  I can't activate MAGIX MP4
  I purchased Magix Movie Edit Pro 2021 Premium and MAGIX MP4 in 2021.I recently transferred Magix Movie Edit Pro 2021 Premium to a new PC. However, I cannot activate MAGIX MP4 successfully using the activation code I purchased MAGIX MP4.Please send
• Music Maker

  One answer, on 12/21/2024

  help
  i just purchased muisc maker 2025, the download link is sent to a email i cant acess now , ive got the purchase code , can i use this to put in the trial and activate that way ... please help
• Movie Studio

  2 answers, most recent on 12/11/2024

  Error Code: No Valid Bouncing Range
  When I try to export my video project, rendering was cancelled with an error message, saying that there is "no valid bouncing range". I can I fix this? Please help me.
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @CubeAce Hi Ray, Did you not see my last post from yesterday? Also, the Import/Export formats are all listed on the Magix site and in the manuals. No need for someone to know the code for this. A Magix employee replying to customer queries should at
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi Thanks for all interest I have unticked the "input AVI import format" and tried a new download with no success. There are still black window and the sound is OK. I can open the avi file in VLC media player with both video and sound, I also tried
• Other products

  One answer, on 5/27/2025

  [Closed] VEGAS Pro17 Suite can't sign in
    I get an error code -24. The PC I authorized a long time ago is now damaged, so I want to reinstall it. I purchased it through SourceNext in Japan. I think I registered the product, but only the trial version is showing up in my account. I want to
• Movie Studio

  27 answers, most recent on 8/1/2024

  RE: No Longer Able to Render Project
  hi Ray, Yes, I have tried changing those three to "CPU" (I just did it again) but it doesn't seem to make a difference. Just to clarify....the software is not actually freezing. A box pops up instead that states ""Export canceled due to an error.
• SOUND FORGE

  2 answers, most recent on 5/5/2026

  RE: Error code -14
  Hi @Rera53, you might try de-activating and re-activating . Visit the MAGIX Service Center and log into your account, go to 'My Products> Show More Details > Deactivate. the pertinent activation ... or directly in Sound Forge, "Help>
• SOUND FORGE

  3 answers, most recent on 7/16/2025

  RE: Used Pro12 for years. Now get license error message and can't save
  @Terry-McGuire I found this response from customer support. https://www.magix.info/us/forum/quote-an-error-occurred-while-creating-the-media-file--1272600/#ca1666404 It looks like they found leftover code from Sony in Sound Forge 12 that can, under
• SOUND FORGE

  One answer, on 2/28/2025

  RE: SoundForege 14 Steam edition Error Code -59
  @Lee-ChanHee Hi The error code should have a descrition of the error when posting please give the full error message or a screenshot of the error message dialog box. Error code -59 usually means the program folder may be damaged, see this Support
• ACID

  6 answers, most recent on 6/10/2025

  error saying my activation code is incorrect never switched it
  out of the blue I'm opening a file from OneDrive to acid n I'm getting booted out w message saying activation code entered incorrect. Contact support I haven't entered a code in years wth
• Video Easy

  No answers, created on 8/6/2024

  update
  I got an old version , i wanna make an update but i obtain Erro code 24
• Video Pro X

  16 answers, most recent on 12/6/2025

  RE: HEVC-Codec
  @AdelPetros-Samu Please be aware these are public user to user forums and not any contact for Magix Support, so confidential data, like your order numbers, should never be posted here. Hence, they have been removed from your post. Did you click on
• Movie Studio

  12 answers, most recent on 4/25/2024

  Error Code When Creating a Movie File
  I keep getting an "Error Code" every time that I go to create a movie file of my work......PLEASE HELP!
• SOUND FORGE

  9 answers, most recent on 1/21/2025

  RE: Cannot get Sound Forge Audio Studio 16 to launch
  I just keep going around in a circle! I have not been asked by the software to load the "voucher code" that came with the disc.
• Music Maker

  One answer, on 6/15/2024

  RE: login in and opening app.
  @TLEWIS Hi Please do not post the same question multiple times, your other posts have been removed. Are you getting any error messages? if so please quote in full including the error code. Are trying to activate with a P3- serial number or do you