• ACID

  7 answers, most recent on 6/29/2024

  [Solved] ACID Music Studio 10.0.108 32 bit vs. ACID Music Studio 11 - opinions?
  Hello-I have been using ACID Music Studio 10.0.108 32bit (NOT PRO) since I purchased it from Sony. I've used it on Win7Pro, Win10Pro 64 and now Win11Pro 64 -- for Win10 & 11 I run it in Compatibility Mode for Win7. I do voice overs and audio for
• SOUND FORGE

  2 answers, most recent on 1/3/2024

  RE: [Solved] SoundForge 17 PRO | Stopped Working.
  @hotelsinus Hold CTRL and SHIFT and double click on the Sound Forge program icon to start the program. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program settings. Do this and maybe it will
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi Paul, I do not recall reports of that cursor issue. I would try a reset/cache clear, even if it means redoing your customization settings , or.. If you do a basic reinstall, I think a lot of your custom settings would remain. but it may not
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @AAProds How many Hollywood films do you have to watch before you know what Hollywood hasn't done? 😉😂.  
• Video Easy

  7 answers, most recent on 9/10/2023

  RE: [Solved] Converting Sony DV videos to laptop windows
  @clarisse-s Gday. Can you give us the model number of your Sony camcorder (it will be on the bottom) and the model number of your laptop and version number of Windows you have. Do you already have the Magix Video Easy/Rescue Your Videotapes program
• Samplitude

  5 answers, most recent on 2/1/2024

  [Solved] How do I activate X3 on a new computer?
  Old serial from 2017 or so begins with P2- I don't get an activation email when I try to install on a new computer. Don't see an option to deactivate old license in Magix webpage showing my products. Also, I get no responses from info@magix.com
• Audio Cleaning Lab

  4 answers, most recent on 1/26/2024

  [Solved] How do I know when/if Smart Cleaning has actually been actioned
  An old program, Magix Audio & Music Lab Premium (22-2-0-53), I have just started recording some of my (very old) Vinyl. I am currently at a loss to see how I would know when using the ‘Auto Cleaning’ tool that the recommended effects have been
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales
• SOUND FORGE

  3 answers, most recent on 12/30/2025

  Voiceover Gate zeroes out the audio
  I just upgraded from 16 to 17. I have some pretty standard things I do for a podcast and using the Gate on Voiceover settings is one of them. If I do it in 17, after applying the waveform is a silent flat line. When I do it in 16 the VO gate applies
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Hi Jeff, Invoices do not include serial numbers, only the missing order-confirmation email with download link/instructions do. No such conformation was received, only the email with a PDF of the paid invoice attached. For me it was an upgrade to
• ACID

  32 answers, most recent on 9/25/2025

  RE: How to cancel subscription?
  @Gezi84 Please read ALL the earlier posts to this thread. If you do, you will see that there are NO MAGIX STAFF present here, just fellow-users, so there is nothing we can do to assist you to cancel your subscription, sorry. And we can do nothing to
• Movie Studio

  18 answers, most recent on 9/2/2024

  [Solved] How to have Multiple Effects Masks on one 'Effect'.
  I'm using Movie Edit Pro Plus: Ver. 20.0.1.80I know how to add 'Gaussian Blur'... The Load the Effects Mask. Then pick a type 'HD->...' Section style. Then I can even decide how it's placed on the picture screen using 'size-position'. The issue
• Movie Studio

  4 answers, most recent on 6/15/2024

  RE: [Solved] Two video clips/images have appeared in each clip whilst editing.
  @Brian-Fairhurst Hi Do you mean the Preview monitor looks like this with the image/video duplicated: If so you have accidentaly activated the Stereo side by side mode - keyboard shortcut Shift + . Press the fullstop (period) key only, or click the
• Music Maker

  8 answers, most recent on 2/25/2026

  RE: I want to change my payment method
  @Kaspars-Mincans Please follow the advice given earlier in this thread. @Kurt-Wikstrm Your post here has been hidden since it has nothing to do with the question raised by the original poster. Please do not hijack another user's thread in this
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Rick, I don't have VPX 17 but what I do do these days (as burners become less plentiful and OSs advance) is burn to an ISO first, check that it plays OK in VLC Player, then burn it to disk using IMGBurn. That will help isolate where the
• SOUND FORGE

  10 answers, most recent on 8/9/2023

  [Solved] How to install Ozone 10 to plugins folder
  Sorry to be such a dufus! After downloading Ozone 10 Advanced, exactly what do I do? I see the program in my downloads folder, but what happens next? I always have a problem getting it to show up in FX Favorites . Thanks in advance! Paul
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Nothing MAGIX advised to do worked. I just want to re-activate some of my older versions of AudCleLab.
• Movie Studio

  One answer, on 2/2/2024

  RE: [Solved] I've lost my magix products download page when I sign in
  @Lisa-Sargent These are user to user forums so not a contact for any Magix staff, sorry. You need to email infoservice@magix.net and ask for their help in resolving the problem. Do ensure you give as much detail as you can in your email in order to
• Other products

  One answer, on 4/12/2026

  computer series number can not find
  can not find the series number to finish a form to receive a code what can I do?
• ACID

  One answer, on 3/14/2024

  [Solved] Beatmapper Wizard
  In Acid Pro 11, how do I re-beatmap an already beatmapped audio track? Another forum post mentions: Open the Clip Properties window for a Beatmapped track switch to the Stretch tab click the Beatmapper Wizard button For example here is a track I
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Rick, do you have a spare 3.5" slot in your PC? I have a spare internal SATA burner here you can try if you like.
• SOUND FORGE

  2 answers, most recent on 9/24/2024

  [Solved] Time Sync
  When I set the cursor or a marker in a specific time and I zoom in or zoom out, the cursor or the marker moves forward or back, it doesn't stay in the time a put it before. That is difficult for editting in a specific time due to it shows me
• Movie Studio

  One answer, on 2/12/2026

  RE: Can anyone recommend a decent Video Editing Software
  @David-Rosingana Welcome to the Magix user to user forums. Which Magix video editing product do you own? Magix Video Pro X will allow inter-frame line-up, your free hand; I'm guessing (because I have no experience of it) that Vegas Pro might do the
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @jeronimo-l Please repost to the Audio>Sound Forge area of the forums. Thank you. JeffForum Moderator   Por favor, poste novamente na seção Áudio > Sound Forge do fórum. Obrigado. Jeff, Moderador do Fórum