• Samplitude

  8 answers, most recent on 2/7/2022

  RE: Can't login to Magix.com
  @Eld_jr I have no means of knowing whether this is related to your problem, but there seems to be or have been a problem with the Magix media server. Due to a rebuild of my system I need to download some Magix installers and that seems to be fraught
• Photostory

  8 answers, most recent on 2/9/2022

  RE: Program crash and Error after error after error and so on
  Hi John, Thanks for reverting. I have added my complete computer specification in my profile signature as requested. I have attached 5 screen shots of Device Options, Paths (which shows hard drive F for filing location), export failure (simple
• Movie Studio

  One answer, on 1/27/2022

  [Closed] Failure during install to new Windows 10 laptop
  Hi, I am attempting to install Movie Edit Pro 18 onto a completely new windows 10 machine. The install stops with the following error, has anybody come across this and have a fix please? Thanks Module C:\Program Files (x86)\VEGAS\Shared
• Video Pro X

  One answer, on 1/25/2022

  [Closed] Failure to run - Vegas Pro 19
  Vegas Pro 19- I opened Vegas Pro 19 and got a message that there was a major update. I downloaded the update but after doing so, my Vegas Pro 19 would not open and run. I recently upgraded to Windows 11, will this affect the update of Vegas Pro
• Video Easy

  2 answers, most recent on 1/25/2022

  MPEG-2 activation failure
  When trying to digitise old home VHS:s I am asked to activate MPEG-2 decoder. Then repeatedly told activation failed. Software is MAGIX VideoEasy Video Saver 8, änd my PC's OS is Windows 11.  
• SOUND FORGE

  One answer, on 1/23/2022

  Re-Installation
  SoundForge v12.6 was corrupted. Uninstalled then new loader downloaded OK. Numerous attempts to install fail due to "Current version already installed' failure. Extensive removal of all instances (about 20!) of program were removed from C drive and
• Xara Designer Pro

  20 answers, most recent on 2/12/2022

  refund required due to false promotion of cost.
  Last week I purchased Xara Designer Pro For what I thought was $59 AUD. Unfortunately it was $59 USD. Not at anytime during the transaction was it mentioned or shown this it was in USD. I am a registered user of their SW and clearly says I am in
• Video Pro X

  12 answers, most recent on 1/26/2022

  RE: Lots of stuttering since the brand new VPX13 update
  @Wayne-McIlvaine Hi Wayne. I know this will not help you at the moment but on some previous update notes and on this page there is a warning not to update the program until you have completed any projects you may be working on. There is a danger of
• Web Designer

  No answers, created on 1/18/2022

  Failed to setup for rendering
  Have upgraded from Premium web designer 16 to 18. Imported site from 16 to 18 go to publish and receive the following failure message "Unable to setup bitmap for rendering. The bitmap requested maybe to big" . Yet the site will publish no problem in
• Movie Studio

  5 answers, most recent on 1/9/2022

  RE: Encoding failure
  @rickduley Hi Rick. First, if it were me, I would go to the nvidia website and search physically for the latest driver for your nvidia card. If it is out of date that could be the problem. Do not rely on automatic updates to give you the latest
• Movie Studio

  5 answers, most recent on 1/9/2022

  Encoding failure
  Movie Edit Pro (19.0.1.31) encoding failure twice. My machine is Intel QuadCore i5-3470 CPU @ 3.20GHz, 32 GB RAM, running MS Windows 10 Home v. 1803, build 17134.228 on an MSI B75MA-P45 motherboard with a SAMSUNG SSD main drive.It has RealTek High
• Off topic

  One answer, on 1/5/2022

  [Closed] Failure of Program Updating Vegas Pro 18 (build 373)
  I was informed about a major update and downloaded the 'Program Update' completely. Then, I click the "install" button, however, installation did not take place.
• SOUND FORGE

  5 answers, most recent on 12/30/2021

  RE: Sound Forge Audio Studio 15 stopped working
  Thank you rraud for your help. The software doesn't start. After show the screen with the logo and is initializing it pop up a window that says that it stopped working and asking to send a Log with the failure details.
• Movie Studio

  30 answers, most recent on 12/17/2021

  RE: Intel Graphics Drivers Advisory
  @CarpentersMate Hi Mike . . . . 'Extracting a Microsoft Update' Has anyone ever tried this before? Does this look risky? . . . . Like @CubeAce's son this is something we did when I was working - we would slipstream updates etc into our build images
• Movie Studio

  30 answers, most recent on 12/17/2021

  RE: Intel Graphics Drivers Advisory
  @CarpentersMate Hi Mike. The problem only becomes insurmountable if the program needs the resources the that are not obtainable from a given setup. Forget the security aspect beyond it hobbles some CPU's ability to access some of its own
• Movie Studio

  40 answers, most recent on 12/16/2021

  RE: Unable to export cropped video properly
  @Bob-Schlesinger Hi If you go for a re-install follow this procedure to ensure you get a clean install failure to do so may end with the same issue due to left over files, folders. John EB
• Movie Studio

  3 answers, most recent on 12/5/2021

  RE: Installation failed, could not install VC++ runtime
  I can't tell if my list of VC++ runtimes matches yours, because the screen shot you provided does not show the full file names. But I think that misses the point of my question. Movie Edit failed at installation time when it tried to install the
• Movie Studio

  23 answers, most recent on 11/28/2021

  RE: New patch for VPX and MEP available from today.
  @CubeAce Hi Ray Thanks for the heads up on the Patches. I only installed MEP2022 a couple of days ago and straight away ran into the dissappearing video during preview after exiting Audio Cleaning, and during export with the visuals starting to
• SOUND FORGE

  One answer, on 11/24/2021

  Failure to download
  Baught Sound Forgge from Amazon, your web site says voucher code invalid.
• Movie Studio

  46 answers, most recent on 12/27/2021

  RE: video clips don't play
  I suggest we not worry about CPU overheats until symptoms that indicate that it may be happening appear, especially since Kate appears to have previously been using MEP successfully with the old graphics card (which probably wasn't doing
• Audio Cleaning Lab

  5 answers, most recent on 11/19/2021

  download failure
  Version I had didn't work so I purchased a new version. Unfortunately it won't download. I have been trying for hours and no luck. s/John Henry
• SOUND FORGE

  2 answers, most recent on 3/10/2022

  convert problem
  Hello I have a problem with the sound forge 14 pro software. Every time I want to convert a recorded file from a 33 rpm to mono I get the following message: "The number of channels cannot be less than 1". This means the number of channels cannot be
• SOUND FORGE

  One answer, on 11/5/2021

  Sound Forge Pro 14.0 (140) Problems
  Here are just a few of the obvious problems with version 14.0 (Build 140). 1. The command to open several selected files using Sound Forge is being processed incorrectly. The program opens a new copy of itself for each file. Because of what errors
• Movie Studio

  27 answers, most recent on 11/7/2021

  RE: Error in module "OpenCL.dll"
  Uninstalled MEP using Revo and re-installed MEP after restart. Unfortunately, it failed. During installation, MEP installer noted "Magix Video Delux Plus (ProcessID: 6168) needs to be closed. Problem is the program is not installed on my computer. I