• Music Maker

  10 answers, most recent on 9/12/2023

  RE: crashes
  @Shaggy-Carter That are not the correct values. Please click on the Advanced button. i went in and the rate is at 2048 i set it to 1024 and the same has happened , program disappears re loads back with errors i press ok , sends me to error report
• Photo & Graphic Designer

  One answer, on 6/9/2024

  RE: Changed Computer hardware & win os from windows 10 to 11 & now
  @Magoo Welcome to the Magix user to user forums and apologies that you have, so far, received no replies to your post. It would seem there is some sort of error in the installation of PGD 17 on your new computer, an error which also apparently
• Audio Cleaning Lab

  3 answers, most recent on 4/23/2025

  RE: Cleaning Lab 4 does not play audio files when "Play" button is clicked
  I've used Cleaning Lab 4 and previous versions for years without issue. I installed a new copy on my new computer and it seems to perform normally (loading audio files, etc.) up to a point, but will not play the file and the program seems to freeze
• MAGIX

  No answers, created on 3/26/2025

  [Closed] Patch for Music Maker | version 33.1.1.19
  Hi all, Today we have released a program update that brings Music Maker a lot further in terms of functionality and user interface, and also contains some bug fixes. Please find below the official patch notes: Changes in patch 33.1.1.19 compared to
• Music Maker

  20 answers, most recent on 1/28/2026

  Music Maker update 33.1.1.19
  Hi all, Today we have released a program update that brings Music Maker a lot further in terms of functionality and user interface, and also contains some bug fixes. Please find below the official patch notes: Changes in patch 33.1.1.19 compared to
• ACID

  9 answers, most recent on 11/25/2024

  RE: Install Error -2147163964
  @xka1 Hi Please do not hijack another users post, it is considered poor forum etiquette. Your comment has been hidden as it is not relevant or related to the issue discussed in this topic. Start a new comment, button is at the top of the page, and
• Movie Studio

  7 answers, most recent on 11/25/2024

  RE: Text outside of the frame
  @BOB-SALDANA Hi Please do not hijack another users post, it is considered poor forum etiquette. Your comment has been hidden as it is not relevant to the OPs issue. Start a new comment, button is at the top of the page. We need more information
• Movie Studio

  2 answers, most recent on 7/1/2024

  RE: error in module vcruntime 140.dll
  @Anastasios-Skaramagkas Hi . . . . error in module vcruntime 140.dll . . . . This error can be caused by several issues, however try the following: See this tutorial for how to run a system check, do only steps 4 - 11. If that does not fix the
• ACID

  2 answers, most recent on 5/4/2024

  Acid Pro 6
  I m trying to install my Acid Pro 6 software into my laptop (Window 11) and it's giving me error "the code execution cannot proceed because acid60k.dll was not found. Reinstalling the program may fix this problem". Can you please advise what this
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  Thank you both for that help, but this problem still occurs. I did update the graphics driver from the Intel link, and the driver version is now 31.0.101.5186. I do not know what version was there before, but the Intel program updated it to this
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  @me_again HI Andy . . . .  if it was an issue with my account then Al, John Cb and yourself would have the same corruption. . . . By your account I mean the PC Windows account/profile/login - it has several names - that you use. I had a corrupt
• Movie Studio

  One answer, on 6/16/2024

  [Closed] Vegas Pro won't let me in
  I am using Vegas Pro 16 in Windows 11.I just tried to open it and was sent to device management. Nothing has changed on my system since the last time I used Vegas Pro, and I am using the same computer I always use. This computer is listed among the
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @CubeAce, I took a look at the event viewer and learned more about the bug I found than why I can't open the Crash Log. @johnebaker, I tried your two suggestions but I still could not open the Crash Log from within the popup window. The problem with
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  Kindly urgently assist. I using Movie Studio 2023 and now I am experiencing a lot problems during editing whereby the software just show some error code which requires me to restart the program every now and then, I am done with editing tried to
• Movie Studio

  7 answers, most recent on 12/3/2025

  RE: Legacy Movie Edit Pro installer crashes in Download screen
  @Patrick-Petzold Hi . . . . Not sure exact version (must be older since I registered in 2012) . . . . This would be MEP 16, 17 or MX, these versions are not certified to run on Windows 10 and a new installation may be blocked as they use an obsolete
• Movie Studio

  5 answers, most recent on 7/29/2024

  RE: Cant open my program
  @David-Bartholomew Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  thanks for response Ray i have made one full holiday video before on this pc it crashed on export then because i had multiple gpu selected i asked for help in here and i got my film completed by making changes so i thought i was fixed but i just
• Audio Cleaning Lab

  3 answers, most recent on 4/23/2025

  Cleaning Lab 4 does not play audio files when "Play" button is clicked
  I've used Cleaning Lab 4 and previous versions for years without issue. I installed a new copy on my new computer and it seems to perform normally (loading audio files, etc.) up to a point, but will not play the file and the program seems to freeze
• Movie Studio

  3 answers, most recent on 3/31/2024

  RE: error during export
  @PeterB-Andersen Hi . . . . Code:Chek FrameForColorFormat() . . . . This error message should be accompanied by an error code probably either: 0x8007000E - which would suggest you have run out of free disk space, this could be the C: drive of the
• ACID

  5 answers, most recent on 6/25/2024

  RE: ACID products in Windows 11, Music Studio 11 vs Pro 10 vs Pro 11
  Side note, noticed today some Instrument issues between same ones, ok in one Magix program and not in another (older)... Store will say not loaded even though it is... and may show in plugin chooser window, but will not work without reloading and
• Movie Studio

  One answer, on 7/15/2024

  RE: Installation
  @Dom-DiGioia Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please
• Music Maker

  10 answers, most recent on 7/4/2024

  RE: VST Buffer Error
  @Paul-Beaudoin Try opening the program preferences, select an ASIO driver as your audio device driver, then open the ASIO driver control panel and set the buffer size to something reasonable like 512 samples. Yes, I see the Low Latency ASIO driver -
• Music Maker

  13 answers, most recent on 1/9/2024

  [Solved] Purchased soundloops not accessible via offline computer
  PROBLEM Music Maker v25. The soundloops our NGO have licensed are not accessible via Music Maker. "Please sign into the store to use any soundpools you have purchased." LIMITATIONS The computer with Music Maker cannot be connected directly to the
• Movie Studio

  7 answers, most recent on 11/10/2024

  RE: Program will not run.
  @George-Moore Hi George Thanks for the specs. . . . . GeForce GTX 650 . . . . Assuming there is no typo, ie you do not mean a GTX 1650, then this could be the cause of the problem. The GTX 650 is not supported by Movie Studio, however the program