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  • Movie Studio
    46 answers, most recent on 4/10/2025
    RE: Stereo not supported - burning disc
    Thank you john for the suggestion. I exported a file as suggested and I was able to export it as H.264, on the 'edit' screen, importing that file back into MMS 2024 still throws up the same message in the 'burn' screen. I was also able to export via
  • Audio Cleaning Lab
    3 answers, most recent on 12/16/2023
    Cleaning Lab 16 Has A Reported Virus
    Environment is Windows 10 (will not upgrade to Windows 11).System: HP Compaq 6910p, GH719AW#ABAMemory 4GBNo Magix elements is reported in Programs & Features I am reinstalling Cleaning Lab 16, but I'm getting an error that PUA:Win32/Vigua.a is a
  • Samplitude
    21 answers, most recent on 6/20/2024
    RE: Change of Vita Directory: installing Samplitude from scratch?
    @GRB Hi For Music Maker there is no need for creating 'junction links', which I have found do not work correctly in some Magix programs. Soundpools will be downloaded and installed in the folder specified in the Program settings, Folders tab Do
  • Movie Studio
    6 answers, most recent on 12/4/2024
    RE: Custom Buttons on BluRay Menus Throw Errors on Menu Encode
    Sorry to say that suggesting I get out of print software and then not really addressing my post is not very helpful. I am in the midst of trying to hack my custom buttons into a copy of a default template since the very act of adding a button makes
  • SOUND FORGE
    18 answers, most recent on 4/14/2024
    RE: Izotope RX 10
    I have a problem that Izotope RX 10 starts fine in SF 17 Pro (17.2 Build 109), but when I press OK or Cancel, the whole program closes. If I manually select the whole sound file first, then select RX 10 Repair Assistant from the FX-Plugins menu, it
  • Off topic
    One answer, on 6/21/2024
    [Closed] Vegas18 stops working. sends me older version to download? why?
    VegasPro18 stops with error msg to describe what i was doing at the time. i comply, but server response sends me older version of Vegas Pro18 to download? Why is this happening? Also very loud buzz noise stops program. it locks up & I have to
  • Movie Studio
    16 answers, most recent on 8/12/2024
    RE: Insanely stupid question - Graphic overlay
    Thanks to everyone who chimed in. The final result is that the .png file was not transparent even though it was transparent in photoshop. The issue was that I did a save as .png versus export and click transparency. Ultimately the text box and red
  • Music Maker
    17 answers, most recent on 6/11/2024
    RE: Previous Audio Error (still a problem)
    @Riley-Coach The simplest way is to start Music Maker as administrator. Make a right click on the program icon and then select this option in the right click menu. If the write-protected error message then goes away, there is definitely a privilege
  • Audio Cleaning Lab
    14 answers, most recent on 4/25/2024
    RE: Audio Cleaning Lab 4 - Changing Default VST's
    I pointed out to Magix over a year ago that having things like an error on startup is a definite turn-off for new and current users looking to upgrade. If they want to sell their products, they cannot afford to leave an obvious startup error
  • Movie Studio
    5 answers, most recent on 9/7/2024
    RE: Error code: CopyToAdapter keeps popping up. I can't find a fix.
    @Tony-Rapisarda Hi In addition to @AAProds request 'exactly what version of Movie Studio' Your signature states: . . . . Video deluxe plus, 2023 Suite - 2024 Suite . . . . You should not have both versions installed, if you updated from VDL 2023 to
  • Audio Cleaning Lab
    No answers, created on 1/27/2025
    Is it worth reporting problems with Audio Cleaning Lab 4?
    I am struggling hard to love the program. So far all I get is error messages or features that don't work how I'd like. It's coming across not so much like a program with bugs as a collection of bugs with added programming to hold them loosely
  • Photostory
    11 answers, most recent on 1/7/2024
    RE: [Solved] SOS!!!!
    @teresa-l Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
  • Movie Studio
    10 answers, most recent on 1/29/2024
    RE: Movie Studio 2024 Platinum won't run - crashes and clears.
    I updated the graphics with that Intel driver direct from Intel from your link. Now the program starts but stops with this error (two photos taken from my screen) https://imgur.com/a/u2QvSBT
  • Movie Studio
    2 answers, most recent on 12/11/2024
    RE: Error Code: No Valid Bouncing Range
    @Sang-Oh, @AAProds Hi . . . . . Error Code: No Valid Bouncing Range . . . . The error message would suggest you are using Vegas Pro or Vegas Movie Studio 17 or earlier, in which case you have posted in the wrong forum. At the bottom of this page
  • Music Maker
    12 answers, most recent on 11/29/2024
    RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
    @The_Banando I would guess it's a crash because of the graphics acceleration. If resetting the program settings don't help I recommend you check your Windows system. To do this, open cmd.exe as administrator (it's best to enter cmd in the Windows
  • Photostory
    30 answers, most recent on 2/25/2025
    RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
    Thanks. Purely through trial and error I was able to import a musical track. Are you familiar with Photostory Easy? That is my only other experience with a slideshow builder. It was phenomenal and did everything I want to do. But it is no longer
  • SOUND FORGE
    77 answers, most recent on 2/4/2026
    RE: SFPro continually crashes - versions 14-18
    Extra Information   File:                C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\dx_grovel_x64.log   File:                C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\vst_grovel.log Problem Description  
  • Movie Studio
    10 answers, most recent on 1/9/2024
    RE: Fails to open
    @John-Forrest Hi John and welcome to the user to user forums. If the Error message read "Error in "Essentials.ofx". instead of what you typed as "Error in "Essentials.olx". Then if could be hardware related as the third party effects NewBlueFX
  • Movie Studio
    18 answers, most recent on 11/30/2024
    RE: MPEG-4 codec problem
    @JeromeJ-McIntosh Hi From the error message it looks like you are using One-Drive as your main Documents storage area. Movie Studio creates temporary and auto backup files which are written to the Magix folder in your Documents folder, however it
  • Audio Cleaning Lab
    14 answers, most recent on 4/25/2024
    RE: Audio Cleaning Lab 4 - Changing Default VST's
    @browj2 Hi John, thanks for confirming the default issue. Sorry you had to go through so many ini files without coming up with a solution. I will definitely log a Support ticket with Magix. Regarding the jumpy playback in SpectraLayers, I can
  • Movie Studio
    84 answers, most recent on 8/5/2024
    RE: Linking "videos" or "projects" question
    @Eric-Elliott BTW, Put down the manual, learn by trial & error, a lot of this really is simple. what you have been told & shown in all your posts & comments is maybe only 15-20 things. & 5-10 of those things is all you need to edit
  • Video Easy
    One answer, on 4/17/2024
    Error activating Magix Video Easy it keeping asking for serial number
    Hi there, I needed to reinstall Magix video easy on a computer, we have the correct serial number, first time it asks for the serial number and after validation it's says ''the program has been successfully activated'' but this does not save the
  • ACID
    12 answers, most recent on 9/7/2024
    RE: ACID 11 Quits responding.
    @Jared-Emery You can try to reset the program settings. Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the settings. Maybe your
  • MAGIX
    No answers, created on 3/26/2025
    [Closed] Patch for Music Maker | version 33.1.1.19
    Hi all, Today we have released a program update that brings Music Maker a lot further in terms of functionality and user interface, and also contains some bug fixes. Please find below the official patch notes: Changes in patch 33.1.1.19 compared to
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