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@Russell-Middleton Music Maker Ultimate is a bundle of the Premium Edition of Music Maker and additional plugins and Soundpools, which also can be used commercially, as far as I know. This means the program is absolutely identical.

Video Pro X

11 answers, most recent on 1/10/2024

[Solved] Program refuses to make chapter menus.

Hello, I am running the trial for Video Pro X15 now and I am happy about the rendering speed. However, there is a problem: When I place chapter markers in the timeline which I plan to use for the menu of the Blu-Ray I am creating, the program never

Off topic

160 answers, most recent 25 minutes ago

RE: Magix support has not responded to support tickets for months

ericinz , I did this . I tried placing the codes for the upgrade , with two of the programs that are in the video pack and it rejected the upgrade

Samplitude

3 answers, most recent on 11/1/2023

[Solved] Samplitude 11 Producer won't open

I know that it's an old program but I need it to open so that I can access songs. I see the following error message. "The program could not be started. It's possible that the installation folder is damaged. Reinstalling the program could remedy the

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

@MatthewEverett-Gates Hi. Try slightly increasing the audio buffer settings in program settings. The setting will go up in blocks. Going too high will affect latency on playback within the program. It's probably been caused by using 32bit audio

Audio Cleaning Lab

One answer, on 2/2/2024

[Solved] New Projects Folder

Hello - Every time I start Audio Cleaning Lab 4, I get a folder created in my OneDrive folder. C:\Users\Dave\OneDrive\Documents\SOUND FORGE\SOUND FORGE Audio Cleaning Lab 4\ I went into Settings and changed it to: F:\Magix Projects The program

Music Maker

7 answers, most recent on 3/29/2026

RE: Loops unlimited will not load

@Dustin-McClinton @John-Woodford7724 As you can see from several posts in this forum, the servers have been offline for the past few days. I'm not sure if they're all back online now. You could try to click on the button to clean up the in-app-store

Music Maker

9 answers, most recent on 12/29/2025

RE: Music Maker Loops Unlimited Subscription

@David-M-Turner the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time OneDrive is rather notorious for causing this type of error! The general advice for users

ACID

7 answers, most recent on 6/26/2024

[Solved] Building Peaks/Freeze

Hi, Does anyone have any suggestions? I have a projects in Acid Pro 9 that had been opening up fine. Now the files say that they are "building peaks". They are building extremely slow, for almost an hour, as if the program has crashed. This is the

ACID

4 answers, most recent on 3/6/2024

RE: [Solved] Rendering

@PETER-RYBCHINSKI Try restarting your computer. Please select the Restart option and not the Shut down option. If this doesn't help, there were some suggestions that work while encountering VST problems in Sound Forge. They might work for Acid as

Movie Studio

2 answers, most recent on 4/26/2026

RE: Mousewheel scroll direction

I might look into that shuttle thing. I could reverse the direction in my DAW, then both programs would be the same. but I'm used to the way it is in my DAW now. Thanks, John.

Movie Studio

4 answers, most recent on 1/7/2025

RE: [Solved] Lost MAGIX Travel Maps App

@roger-baker Hi To add to @Gid's comment 'it's not allowing me to install it again, I'm not sure if you're going to see the same'. Depending on 'how you lost' Travel Maps (TM) you may encounter an issue where you can neither un-install or install

ACID

19 answers, most recent on 10/30/2024

RE: [Solved] 24 bit and 32 bit WAV files vs. ACID

I had to record in 24 bit, and it didn't let me 'sleep'. It should work. I got in touch with Magix support and they also told, it should work to record in 24 bit. We were trying to figure out together, what can cause the problem. Tried different

SOUND FORGE

4 answers, most recent on 3/18/2026

RE: Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18

@sysadmin-Radiounav Do you edit compressed file formats, for example MP3? Enable the option to always proxy compressed audio formats in the program preferences or convert the file to WAV before editing.

Video Pro X

16 answers, most recent on 3/27/2025

[Solved] VPX16 Shot Match - How to (Help?!)

Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

@Apollo89x Interesting result, congratulations; the issue is now fixed just by uninstalling and then re-installing the program. That's fair enough, I understand the reasoning behind that but I am a little confused. You say "The issue was a technical

Samplitude

7 answers, most recent on 12/29/2024

RE: [Solved] Playback along with audio stuttering every 1-3 seconds

I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for

Video Pro X

4 answers, most recent on 5/28/2026

RE: Video Pro X17 stuck at "Initializing movie"

@wilkoryte Hi Try the following: Arrange the program interface as you want it to be Select Window, Windows arrangement, Save, give the layout a name and save it. Restart VPX. If the issue persists we need more information: Computer

Samplitude

7 answers, most recent on 12/29/2024

[Solved] Playback along with audio stuttering every 1-3 seconds

I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for a

Movie Studio

8 answers, most recent on 4/10/2026

RE: -14 error

@lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

@AAProds, @PETER-SMITH1397 Hi Al, Peter Try running the program as Administrator - right click the shortcut and select Run as Administrator. Then try the activation again. This will run the program with higher privileges than your 'Administrator'

Photostory

5 answers, most recent on 9/24/2025

RE: Slideshow glitches

@Cory-Whiteman Forgive my ignorance, but how do I find the Device options for the video mode? With the program open and running on your computer, press the Y key (on your computer keyboard). That will open the Program Settings screen. Choose the

SOUND FORGE

3 answers, most recent on 1/6/2024

[Solved] Offline download

How do i get a full backup download of soundforge? The download center will give me the 6 meg installer, but I want a full backup of the entire installation program..