• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  There was a discussion about OFX implementation in both MMS and VPX, with the blame on BorisFX. So I asked on the Boris forum about this and received an answer from their Senior Product Manager making it clear that it was a Magix issue. Even with
• SOUND FORGE

  6 answers, most recent on 1/27/2024

  Stops Working when trying to open Trial Version Audio Studio 17
  Hello. I just downloaded the Trial Version of Sound Forge Audio Studio 17 but can't use it because it stops working immediately upon trying to open the program. I suspect it is because I am running it on Windows 7 (64-bit). Can that be the reason?
• Movie Studio

  One answer, on 12/8/2023

  Unable to install Studio
  I just purchased MAGIX Movie Studio 2024 and downloaded the set up software. When I attempt to install this software, the installation is not happening, the installation progress bar displaying 0% all the time. I tried in desktop and laptop and its
• Movie Studio

  3 answers, most recent on 3/31/2024

  error during export
  Hi I get an error when I export "Code:Chek FrameForColorFormat() ". Tried with different formats, doesn't always come at the same time on my video Movie Studio 2024 Platinum Ver. 23.0.1.192(UDP3) Windows computer with:- Windows 10 Pro, 64-Bit-
• Audio Cleaning Lab

  2 answers, most recent on 11/8/2023

  Registering on a new computer
  My old computer has become unstable and I want to use the software Audio cleaning Lab 12 deluxe on my new computer . I can't remember my old registration information, although I did initially register the Licence when received. My old PC is 32 bit,
• Photostory

  One answer, on 11/10/2023

  RE: Photostory Deluxe 2024 and it won't launch. Missing file "mfc140u.dll
  @chris-clark6689 Hi This is a Windows issue with the Visual C++ redistributables. Download and re-install the Visual Studio 2015, 2017, 2019, and 2022 in both 32 (x86) and 64 (x64) bit versions from Microsoft here. HTH John EBForum Moderator
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  Hi John These are the main specs of my PC: Device:        Acer Aspire  C24-963Type:        Stand alone Home PC DesktopProcessor:    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (1.20 GHz)Installed RAM:    32.0 GB (31.8 GB usable) System type:    64-bit
• SOUND FORGE

  6 answers, most recent on 10/5/2023

  Saving mp3 files
  Hi, My OS is Windows 10 64 bit and I'm using Sound Forge 10 (build 252) which is 32 bit. When I'm working on a file and lower the volume to say -1db then save it as a WAV file, when I reload the file into SF the volume is still at -1db. But if I
• Movie Studio

  35 answers, most recent on 9/14/2023

  [Solved] Frame Could Not Be Calculated
  This is a new problem for me. I updated an older Magix file with new content (which I have done successfully many times in the past), but now it won't render the MP4 (either through the menu dialog or the shortcut in the upper-right corner). It
• Movie Studio

  2 answers, most recent on 6/26/2023

  RE: [Solved] Does Video Deluxe Plus allow capture from a video capture card?
  @Kiwerry Hi The capture device should be under the Analog option in the Recording source selection dialog that opens after you click the record button. If it is missing then: In Windows settings, Privacy and security, Camera and Microphone option
• SOUND FORGE

  164 answers, most recent on 9/27/2023

  RE: Feedback on SOUND FORGE Pro 16
  I upgraded from SF Audio Studio 10 to vers. 16. Now vinyl recording and restoration is broken Hi @kent-williams, If the iZotope plug-ins from Sound Forge 10 are Direct X, they will not work in 64 bit versions of Sound Forge... However, there is a
• Movie Studio

  7 answers, most recent on 11/15/2023

  RE: New purchase is crashing
  I've re-installed it and there is an error in module "Elements.ofx". Windows 10 proProcessor    Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz   3.30 GHzInstalled RAM    16.0 GB (15.9 GB usable)System type    64-bit operating system, x64-based processor2
• Samplitude

  2 answers, most recent on 2/22/2024

  RE: [Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?
  No, it's a tower. Windows 11 Pro, 64bit, 13th Gen Intel(R) Core(TM) i7-13700   2.10 GHz, 64 GB RAM. New, lots of space, SSD, etc.Thank you for your response! I was fooling with this tonight (I'm in Germany, it's 6:45 pm here) and I think I've
• ACID

  10 answers, most recent on 11/29/2023

  RE: Main studio computer died, have v 7.x - can't find serial
  @Jack-Millz I don't think ACID changed much. You could always try the current 30 days trial version. Biggest difference is the change to 64 Bit and the inclusion of Magix instruments and plugins, the in-app-store and, as a bonus, Brainworx plugins.
• Movie Studio

  One answer, on 1/27/2024

  [Closed] Movie Studio Platinum 14.0 stopped
  I've been using Movie Studio Platinum 14.0 for a few years, but now it's stopped working. I've already uninstalled and installed it again, but when I click on the icon, it loads and then the "stopped working" message appears. Windows 10 64 bits
• ACID

  13 answers, most recent on 9/15/2023

  RE: Acid Music Studio 11 download not installing
  Acid music studio 11 65 bit will not install past loading opengl32sw.dll. The 32 bit ran fine I cleared up space and my cpu is 64 but still won’t install please help!
• Music Maker

  8 answers, most recent on 4/27/2024

  RE: Music Maker won't work
  @SP.Okay, uninstalled the low latency. No more static happening 👍. But, still won't play music on the piano-roll. Is there a chance that I may have muted the piano roll or something? Is that even possible? Another point of intrest, I can't click the
• Video Easy

  3 answers, most recent on 12/6/2023

  RE: Videosaver
  @leino-Gransson Just to clarify, that email Ray has given is only for getting the 64bit version, not for Support. We are not Support either, but will probably be able to help with your technical issue. And another problem is that my computer dont
• ACID

  3 answers, most recent on 4/24/2024

  Acid Pro 11 Playback stutters, playback is 40% normal speed
  Acid takes 1-2 minutes to load. Playback controls are delayed 10 seconds when I press play or stop; the playhead freezes, then "catches up"; audio playback is super slow & jittery--about 40% normal speed. Program was working just fine
• Movie Studio

  27 answers, most recent on 8/1/2024

  [Solved] No Longer Able to Render Project
  No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box
• SOUND FORGE

  2 answers, most recent on 11/16/2023

  RE: [Solved] enabling audio restoration
  Hi @Steph_P, the Sound Forge Pro Suite has numerous restoration tools. The legacy Noise Reduction Pack (aka, NR-2.0) and iZotope's RX Elements can be installed using with the main Sound Forge Installation manager. SpectraLayers Pro (SLP) must be
• Movie Studio

  One answer, on 7/12/2024

  [Closed] Vegas Studio 14 Build 148 Stuck on loading screen
  Hi all, I've recently come back to try and editing some videos I've shot and was getting ready to start uploading them to Vegas to begin. However my Vegas is not getting past loading WaveShell-VST9.2x64.dll. Have tried reinstalling Vegas to no avail
• ACID

  4 answers, most recent on 9/8/2023

  RE: can't authorize acid 7
  thanks for the response will the above bundle of Acid Pro 10 & Video Pro X work with windows 7 64 bit?
• Movie Studio

  One answer, on 6/14/2024

  Recording error message
  We just installed studio 2025 and when we select the record button we get the attached error message. The only option is to close the program. Can someone provide suggestions? Error in module "KERNELBASE.dll" (load address:......). to address .....