• Music Maker

  12 answers, most recent on 4/22/2024

  RE: Tyros 2 keyboard recording
  It’s strange as some sounds from the tyros record fine but others don’ so I thought is it the magix software interfering with the signal or sounds being communicated. I have the keyboard connected via usb midi cable to my laptop, then I have a
• Photostory

  One answer, on 7/14/2024

  download problems
  I downloaded the Photostory on my MacBook Air Laptop...  but the program won't open up. It's says application error. Serial number: P3-Removed by Moderator. I was able to get the manual... but not the actual Photostory deluxe 2024 program. Need help?
• Movie Studio

  2 answers, most recent on 10/20/2025

  RE: Hi I bought the program in 2012 now this does not allow saving as mp4
  @Timo-Nieminen Hi . . . . does not allow saving as mp4 format asking for activation code . . . . Movie Edit Pro, 2012 or 2013 (?) are obsolete and the paid for codecs are no longer available. Depending on the computer specification, it may be
• Photostory

  4 answers, most recent on 2/6/2025

  RE: Magix requests graphics card update
  @Brian-Hay Hi . . . .  old Asus laptop is still rendering Photostory projects okay but Magix still says update graphics card. I think it actually means update to a new graphics card - rather than a driver update! . . . . The message is a 'false
• SOUND FORGE

  3 answers, most recent on 10/18/2025

  RE: Using m4a files in Sound Forge 11
  The old solution for this was to install QuickTime, then iTunes. This would result in a sub-program - Apple Application Support being installed. This would do the trick for both Sound Forge Pro and Vegas Pro.I recently did a clean install of WIndows
• Movie Studio

  6 answers, most recent on 9/12/2025

  RE: Replacing music - Video deluxe 2026 Premium
  @DORIAN-DARIA Hi Your question has been hidden because it does not related to the subject the this thread, which is about replacing/deleting a music object. This is considered as 'hijacking'. Please create a new post and provide more information
• Movie Studio

  7 answers, most recent on 4/18/2023

  [Solved] Very slow rendering on new win 11 gaming PC
  I have installed Magix edit pro premium on my second computer (PC) this pc has 48gb ram 12 gen intel I7 processor Gforce NTX 3070 Graphics 64bit os win11 version 22h2 Here is my thought after hours of trying to get this program to work like on my
• Video Pro X

  One answer, on 2/4/2025

  RE: Transferring program to laptop.
  @kevin-tuck Hi You are allowed to install and activate the program on 2 computers. Login to your account using the Account icon top right of the magix.com website. Under My Products you will see your registered products with download link and serial
• Music Maker

  2 answers, most recent on 9/6/2025

  RE: Why does music maker suck so much????
  @Dementatr0n2099 Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Video Pro X

  14 answers, most recent on 8/5/2024

  RE: VPX16; Make Newblue Effect Window bigger!?
  @Can-Dive Hi, As you saw from my screen shot, I don't have the same problem as you with VPX16. The monitor is fullHD 1920x1080. What is your laptop monitor resolution? Still, it's strange that you get 2 different sizes. John CB
• Video Pro X

  12 answers, most recent on 12/12/2023

  RE: Crashing in video proX14
  Ray, just a quick Q for you. I have 1600 number of used objects. How can I sort it out? I probably need a different machine, laptop; my laptop is not doing good.
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  Cannot install my software on a new machine - no response to ticket
  [Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was
• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  @Reuben-K Hi . . . . closed my laptop screen. After 5 minutes, opened up  . . . . How often do you actually shutdown, not just close the screen, and/or do a Restart of the laptop? John EBForum Moderator
• Movie Studio

  17 answers, most recent on 7/28/2024

  RE: Issues with super fast videos or delayed audios
  @rbritz1970 Hi Thanks for the MediaInfo data. What is the CPU model number in the laptop? Does this speed up and out of sync audio during just timeline playback, or does an export to HEVC video file show the same issue(s)? John EB
• Music Maker

  16 answers, most recent on 6/26/2024

  RE: Poor sound quality Acid Music Studio 10
  I'm using a Yeti Nano. I'd used a bigger "Blue" microphone at work without any problems, which is why I got it. That doesn't mean anything because I only did voice recordings at work. Here's the other thing. I set up the software on one laptop and
• Off topic

  162 answers, most recent 8 hours ago

  RE: Magix support has not responded to support tickets for months
  @tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• SOUND FORGE

  2 answers, most recent on 4/4/2024

  RE: Apple / Macintosh
  @James-Linn Or get a cheap Windows laptop and an external USB audio interface. Sound Forge is not that resource intensive since effects are mostly applied in offline rendering.
• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  @Can-Dive>> (although a bit time consuming)Indeed.  Is it worth the effort?  You and @johnebaker have similar laptops, which also points the finger at Sticky Password.  
• SOUND FORGE

  One answer, on 4/6/2024

  Unable to open downloaded Sound Forge I7 Software
  Unable to open downloaded Sound Forge I7 Software. Get a 10661 error message. I'm on a Macbook Pro laptop.
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: Cannot install Video Deluxe 2026
  @Larry-Burkholder Hi Video deluxe is the new name for Movie Studio 2018 and later versions which was formerly known as Movie Edit Pro. The project file formats are compatible, with the caveat that any 3rd party software, addons, or older effects,
• SOUND FORGE

  6 answers, most recent on 5/10/2024

  RE: New Installation Fails To Begin Sound Forge Pro 17
  @TRN It's definitely a problem with your Windows installation if it works on your laptop. Could be anything, like missing Windows updates, missing Runtime libraries, missing security certificate, wrong user account settings, wrong network settings...
• Music Maker

  11 answers, most recent on 3/11/2023

  RE: [Solved] Missing Dll MxQt.cfg
  Much more recent graphics devices don't support Open GL2. My old laptop (2017) couldn't. It had Intel HD Graphics 3000 dated 2016 (despite that claiming it supports Open GL2). Magix supplied the same ddl but it didn't help.I had to keep using an
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  I am not seeing an area that allows me to deactivate the software on my old computer but it does say that is unlimited under "Valid" and that it can be used on 2 devises simultaneously. I am still having trouble downloading it on my new laptop.
• Music Maker

  8 answers, most recent on 3/3/2023

  [Solved] Program reacts very very slow
  Why is it that music maker reacts so slow. Is there a way to correct that? I'm using a fast gamer Laptop but no success, Help needed.