• Music Maker

  11 answers, most recent on 11/21/2024

  [Solved] Mouse zoom not working - and pdf download
  I've been a user since 2018. The software help menu just gives old references for clicking a thousand times a minute just to navigate a project. Cannot zoom in any way with mouse or ctl,alt,shift. Only onscreen native controls which are completely
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel
• Music Maker

  2 answers, most recent on 7/26/2024

  [Solved] Inputting activation code not upgrading past trial version
  I have a Serial Number for MX Premium from years ago. The previous version of Music Maker allowed me to input my code into the trial version to upgrade it's features. Music Maker 2025 Premium tells me that all those instruments are already owned and
• SOUND FORGE

  2 answers, most recent on 4/13/2026

  [Solved] Change Fontsize of Sound Forge Dialogue in C# script?
  The following script brings up a dialogue box. If the user enters text all regions are renamed and numbered using the name supplied. The script works but I would like to make the dialogue box bigger and use a larger font size, eg size 18. Can
• Movie Studio

  7 answers, most recent on 12/4/2023

  RE: [Solved] Drag and drop from Edit/Preview window only works sometimes
  @Ian-Schwartz Hi, In your image, is that a preview from the Media or is that the clip on the timeline? In MEP2022, if it's the preview from the Media pool and you have put trim in/out points, dragging from the preview window works. However, if you
• Samplitude

  One answer, on 10/25/2025

  [Closed] Samplitude can't find Melodyne
  Hi! I recently upgraded to Samplitude 2025 (Boris) and it works well, but not Melodyne. I have Melodyne Assistant 5 activated and it works standalone but within Samplitude it doesn't. On objects created in Samplitude Pro X8 and given ARA plugin
• SOUND FORGE

  2 answers, most recent on 10/24/2025

  Plug-ins not working
  Every time I try to load a plug-in I get an error message saying "Plugin does not support required connection." I have tried changing my audio driver settings in preferences and haven't had any luck. However, I did try a stereo flac file and the
• Other products

  One answer, on 4/16/2026

  [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: Sound Forge 17 not loading on Windows 11
  I tried a folder not attached to the one drive, it still does not work
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  Thanks. I reset my preferences and the 32 bit option works now. I appreciate the help.
• ACID

  4 answers, most recent on 2/29/2024

  [Solved] vst plugins
  Hi, I apparently hit a wrong button and have no idea to now gain access to my track fx. The plugins are still engaged and working, but when I click on the track fx button, the chain box doesn't open, and I am unable to make necessary changes. Thank
• Music Maker

  2 answers, most recent on 9/23/2023

  RE: [Solved] old soundpools on 2024
  @Moreno-Bragantini They work fine. Simply add Soundpools via the gear icon in the Loops Manager.
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  Done all that. It's a licensing issue on the server. It is constantly checking to see if you are a current subscriber. Problem is, if you are working on a project and the servers gets a mismatch on the checking it closes out Music Maker with a
• Video Pro X

  32 answers, most recent on 12/5/2023

  RE: [Solved] Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  @CubeAce Hi, i downloaded the latest version of VPX. Now C-LOG3 files work fine. If someone is interested, version number is 21.0.1.198. Thank you for your help !
• Music Maker

  One answer, on 9/29/2025

  software
  Hello, I am working with Magix Music Maker Premium but am having problems opening Revolta 2 and the programme is very slow to respond. I suspect that my laptop's software is not powerful enough.What are the minimum software requirements for Music
• Video Pro X

  4 answers, most recent on 7/31/2025

  [Solved] Multicam issues
  I'm using Video Deluxe 2026 Premium Version 25.0.1.248, and I am having difficulty with the multicam functionality. I have been able to process two separate camera tracks successfully, but when I add a 3rd camera track the functionality falls
• Movie Studio

  17 answers, most recent on 9/25/2023

  RE: [Solved] Spacebar not stopping where I point to .... and where is tech support
  @AAProds @KScott I don't have an earlier version to test, at the moment as mentioned you have to click on the area at the top of the timeline (I've coloured green) but i often click on the area below the clip (I've coloured red) because I've got
• Movie Studio

  11 answers, most recent on 4/11/2025

  [Solved] Extending or shortening the entire project
  Hi, I'm working in Movie Studio 2023 and I'm looking for a way to shorten the entire project by about 4%, and it sounds funny but I can't find a solution for this simple task in manuals, tutorials or anywhere on the web. Project consists of over 120
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  That worked. Got it running but none the wiser as to which VST/plugin caused the issue in the first place. Thanks for the help.
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Enter your serial number here, the website will give you the correct program it should work with: https://www.magix.com/int/support/my-service-center/product-downloads/
• Movie Studio

  4 answers, most recent on 11/13/2025

  custom shortcut keys
  i can't customize my shortcut keys. For instance, when I change the record shortcut "R" to "M" it shows "M" in the Shortcut list, but it doesn't work in the program. Only "R" still works when I want to capture video. I've tried it in Magix 2021,
• Movie Studio

  6 answers, most recent on 4/6/2026

  RE: Nvidia GeForce RTX 5060 Mixdown message
  I installed driver version 595.79 today 4/5/26 because of the Mixdown error message. Everything worked fine on March 29, 2026. So something changed in the Magix software.
• ACID

  2 answers, most recent on 2/11/2024

  [Solved] Volume envelope (cc7) does not work on VSTi tracks.
  It pains me to ask this, but has anyone experienced the volume envelope not affecting the actual volume level on a VSTi instrument track? If the VSTi instrument is receiving midi note data from Acid, why would it ignore basic volume control change
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  plugins like the free Reapper package, for example, only work on SF 12. From 13 to 19 (2026) they don't. Hi @JoaoBC, if you are referring to the free REAPER ReaPlugs, the 64 bit VST-2 version causes SF to freeze However the 32 bit VST 2 version