• Music Maker

  One answer, on 9/22/2025

  Unlimited Loops Issue
  I purchased an unlimited loops subscription but cannot access MusicMaker 2025. I get a window requesting that I enter a serial number, but I never received one. I did receive an email that provided something like a serial number, but it is a series
• Music Maker

  17 answers, most recent on 10/1/2024

  RE: [Closed] Why can't I start Music Maker?
  @Martin-Vogal Hi . . . . The program freezes, it is slow . . . . In case you change your mind, this is a known issue when the Text Cursor Indicator is enabled in Windows, the option is in Windows settings, Accessibility, Text Cursor. John EBForum
• Music Maker

  One answer, on 6/24/2025

  which new version includes add-ons for commercial use?
  which new version includes commercial add-ons?I prefer to buy less but I need it for commercial use and this program has a constant problem with separating it. Update: MUSIC MAKER 2026 ULTIMATEAll PREMIUM features and contentNew: Vandal virtueller
• ACID

  9 answers, most recent on 10/6/2024

  RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
  @Jess_B-2014 Either it's a technical problem on Magix' side or someone got access to your account and changed the e-mail and passwords or this is social engineering and you try to get access to someone's else account. I hope not it's the last
• SOUND FORGE

  2 answers, most recent on 9/25/2024

  RE: doesn't open after install
  You might try a (forced) reset. Reset is normally accessed in the File menu, "Reset all preferences and clear cached data" If SF will not open, hold down the 'Ctrl+Shift' keys, whilst launching SF, which will open the reaet tool. btw, welcome to the
• Video Pro X

  14 answers, most recent on 3/28/2025

  RE: Disable resample?
  @Joshua-Burner Hi. We need more answers to be able to help, preferably to the already posed questions as the term 'blurry' and 'resampling' could mean many things. Motion blur. Blur or softening caused by resolution changes. Blur caused by using
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @Reyfox I signed in to Microsoft but still get an error msg 'something went wrong'. @ghijohansson Upload the files to Google 1. Open Google, top right is a sq of dots - Open Google Drive.2. Drag that video onto the Google Drive window, let it
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  @David-Green4468 Hello David, As I have already indicated, if you cannot figure it out, please contact Magix Support. Send an email to infoservice@magix.net and explain your problem. We cannot access your personal data. What you could also try is
• Audio Cleaning Lab

  One answer, on 5/27/2024

  RE: Problem with files loading
  @Ronalum Are you talking about Project files or audio files? You need both. If you load a project it needs to have access to the audio files as well.
• ACID

  One answer, on 5/13/2024

  How to activate Celemony melodyne software.
  I purchased it with Acid Pro 11 but I can't access it because it ask me for a serial number.
• Movie Studio

  15 answers, most recent on 7/5/2024

  RE: Puting finished movie with Title Page + chapters onto a USB stick ?
  @VHS_guy_2019 @johnebaker Alternatively could the file be exported as an ISO file to play on a computer? Then a player like VLC Media player may be able to have access to chapters etc.
• Music Maker

  17 answers, most recent on 5/29/2024

  RE: Music Maker just locks up & becomes un-responsive
  @mongoose666 An extremely slow user interface is likely caused by the text cursor indicator or another program that accesses the text cursor, for example clipboard managers or password managers. You can disable the text cursor indicator it in the
• SOUND FORGE

  5 answers, most recent on 9/15/2023

  [Solved] SoundForge Pro (11) issue with seeing iZotope RX plugins
  Having changed over to a new computer, my SoundForge no longer sees the plugins for iZotope RX. I believe that they are located in the correct folder to be referenced by SF Options/VST set up. I can also see them being scanned, however, they do not
• Music Maker

  21 answers, most recent on 12/21/2024

  RE: Old soundpools and general questions
  @Brad-Markel Hi . . . . copied them from the network into a folder called "C:\MagixSoundPools" . . . . Putting user folders in the root of the C: is not helping your situation. The soundpools in there own folders should be
• Audio Cleaning Lab

  One answer, on 4/6/2024

  RE: what software do I upgrade to?
  @Robert-Iacampo Make sure to allow microphone access in the Windows 11 settings. Otherwise audio recording gets blocked by Windows.
• ACID

  4 answers, most recent on 2/29/2024

  RE: vst plugins
  Hi SP, Restarting or turning the computer hasn't changed any access. The only fx icons that I have access to, in this particular song, are the ones that have no plugins. Those will open so I can add or take away plugins if needed. Thank you, Brian
• Audio Cleaning Lab

  3 answers, most recent on 9/7/2023

  RE: [Solved] Instal problem
  @MICHAEL-EATON Welcome to the Magix user to user forums. This is a new problem to the forums, I think, but there are two possible causes for what you see: Is your 365 subscription still active and fully up to date? (Perhaps more likely), 365
• Movie Studio

  13 answers, most recent on 3/4/2024

  RE: No Audio after import
  @Igor_Krayushkin Hi, and welcome to the user to user forums. Go to Windows / Settings / Sound. Looking at the right hand column open the Microphone privacy settings. Make sure the microphone access for this device shows on and Allow apps to access
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @CubeAce Interesting. I also have the MMS2024 suite perpetual version. I logged into the HUB but got the following message: So while access is available for viewing, downloading content is restricted to Annual subscription members. When MMS2025
• Music Maker

  12 answers, most recent on 6/25/2024

  RE: [Solved] MM 2025 Upgrade, 20 free Soundpools
  Thank you both! Before I saw your replies, I thought nobody was going to answer so I opened up a support ticket (There seems to be no way to just ask Magix a simple question without opening a ticket, i.e. do I get to pick the soundpools or not?) and
• SOUND FORGE

  One answer, on 7/29/2024

  RE: Sound Forge 17.0.2 (x64) Build 109 - Program wont load up
  Hi @STEVE-SIDORUK, Try re-setting Sound Forge.. which is normally accomplished through the "File" menu. When SF will not open to access the menus, hold down the 'Ctrl+Shift' keys, whilst launching SF, which should open the reset/clear cache tool.
• Movie Studio

  16 answers, most recent on 1/31/2025

  RE: New Blue Essentials GPU Support aktivieren (Magix Video Suite 2025)
  @Willig @Gid @me_again @Can-Dive I got pretty much the same reply. I found it refreshing to get such an honest reply when the tech said. 'To be honest, the Noise Reduction in Essentials has been around for a long time and has not received a lot of
• SOUND FORGE

  One answer, on 7/9/2024

  RE: Ozone 11
  @Aaron-Law Doesn't it work fine? ARA has the advantage that you can see the complete audio file in the plugin instead of transferring it first. VST can only access the current playback cursor position and not the whole audio file.