• Off topic

  One answer, on 11/27/2023

  RE: [Closed] What is computerID?
  @DALALALA Welcome to the Magix user to user forums. I suspect this issue is linked to the problems in your other post. If so, as @SP. asked there, where did you purchase Acid Music Studio? The requirement for a Computer ID strongly suggests you are
• Off topic

  One answer, on 7/5/2023

  RE: Bough 2nd copy of PC check & tuneup online. Can't download -"invalid"
  @Donald-Ireland Welcome to the Magix user to user forums. The nature of your problem is not one that any poster here can help you with, sorry. Other than to ask .... Do you have the installer from the first installation saved to the computer where
• SOUND FORGE

  15 answers, most recent on 7/2/2023

  RE: Sound Force 17
  Good News! I found my problem. When I downloaded your program, I chose "open" instead of "save". That is why it refused my SFP17 serial number. Then I downloaded it again and chose "save". Yes, it works perfect now. I just learned that "open" makes
• Movie Studio

  11 answers, most recent on 8/30/2023

  RE: can't prevent multiple copies of programme starting
  @Stephen-Last Welcome to the Magix user to user forums. Your problem is one I have never seen before, I think! As a first suggestion for how to possibly correct it, have you tried Restarting your computer (via the Shut Down or sign out option but
• Movie Studio

  38 answers, most recent on 11/20/2023

  RE: movie studio 2023 suite - 4k video edits
  @spuddy13 Hi Brian. Have you tried selecting the lightning symbol and selecting 'reduce frame rate' and 'reduce resolution'? Without knowing the complete specs of your computer it is hard to tell what the problem may be. We would need. CPU serial
• Movie Studio

  4 answers, most recent on 6/10/2023

  RE: [Closed] My activation code does not work.
  Been using a Trial version of SFP17. After trial time was over, I bought and downloaded "Upgrade: Sound Forge Pro 17". I clicked on that download and I clicked to install its icon on my homepage, Then I restarted my computer, but apparently, it
• Movie Studio

  7 answers, most recent on 6/6/2024

  RE: Is Movie Studio 2025 Platinum a stand alone program or an upgrade?
  @Eric-Elliott @CubeAce Eric, you're worrying too much about this. Points: - You've probably got a upgrade offer because Magix knows you've got a qualifying product. You must have registered Video Easy or Sound Forge. Just go through the purchase
• Other products

  2 answers, most recent on 7/1/2022

  [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
  After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @emmrecs Hi Jeff . . . . details about your computer  . . . . Ronald gave these here in the first paragraph. @ron-griswold Hi I can replicate the issues with the MPG NTSC 29.976 fps file. On a long file (~ 5 hours duration) the audio does go out of
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Hi, SP, just keeping you updated. It's horrible. Hey, I also noticed a post from someone else on installation issues with Sound Forge 16 and Acid Pro in the forums. Back to my situation, Unbelievable. Still waiting for an email response from Magix,
• SOUND FORGE

  4 answers, most recent on 5/13/2022

  [Solved] New Computer
  I uninstalled Sound Forge 3 from my old computer, and installed it on my new computer, but it says the S/N is assigned to another email. How can that be? My order number is: Removed by Moderator. Why it's not registered on you site I don't know.
• Movie Studio

  4 answers, most recent on 5/8/2022

  [Solved] Reinstall of MEP 2022
  Greetings all, Son number 2 has built me a new computer; nothing wrong with it and all loads well The first program I loaded in was MEP2022. I added all the extra contect etc., and MEP worked like a dream and was blisteringly fast with a sample
• Music Maker

  14 answers, most recent on 4/23/2022

  RE: [Solved] Only noise in the final Mix
  Hi. a short status. It turned out that his had nothing to do with neither MM or my Device drivers. I Simply overstressed the system with way to many instruments, voices and presets. The funny part is that playback still worked fine. It was only
• SOUND FORGE

  3 answers, most recent on 4/21/2022

  [Solved] I NEED HELP WITH INSTALL/ACTIVATION
  I have 4-licenses for Sound Forge 11 and I just bought a new computer. It is bundled with the Izotope Mastering Suite and you don't have the Serial Number/Activation Code for the Izotope Mastering Suite. Without that Suite, the program sucks and is
• Video Pro X

  30 answers, most recent on 4/20/2022

  RE: [Solved] Is there a file, wich contains all the program's settings?
  @profilaxagm, @CubeAce Hi The recording progressive/interlaced information is in the specs for the camera: Movie Resolution:1920x1080 (60p/​30p)1280x720 (30p)640x480 (30p)1920x1080 (30p/​15p)1280x720 (6p/​3p/​1.5p)640x480 (6p/​3p/​1.5p) The camera
• SOUND FORGE

  3 answers, most recent on 4/14/2022

  [Solved] Can't activate Audio Studio 12 included with Music Maker Premium
  Hello, I just purchased Music Maker Premium, which includes Audio Studio 12. When activating Music Maker, Audio Studio 12 was installed on my computer. However when trying to launch it, I was asked a serial number to activate it. I tried using the
• ACID

  2 answers, most recent on 3/28/2022

  [Solved] I need to download my Acid pro (which I got from Sony) I have details
  I need to download Magix Acid-pro (which I originally got it via Sony) (To download it new Computer) I have serial numbers from origins emails etc.. I am now a Magix customer and have every Vegas pro, But missing the Acid pro
• Video Pro X

  13 answers, most recent on 3/26/2022

  RE: [Solved] Major problems with my Video Pro X 12 copy [SOLVED]
  @Alessio-Ferrari Hi. These Settings work on my system. Use x264 encoding and acc audio decoder You may still have problems with the audio as audio is handled differently in a video editor to a music editing program. Reasons are simple. Each audio
• Audio Cleaning Lab

  2 answers, most recent on 3/14/2022

  RE: [Solved] Failed registration of product I just purchased (Audio Cleaning Lab 4)
  @Alan-Durant Welcome to the Magix user to user forums. I'm not sure how many posters here actually install their software in a VM (certainly I don't) but I think that should not be an issue. However, can you screenshot, or quote in full the error
• Web Designer

  2 answers, most recent on 2/4/2022

  RE: [Solved] Switching Xara Webdesigner and my other MAGIX programs over to new PC
  @Doug-Brewin Hi, You simply install them on the new computer. You are allowed 2 devices (computers) to be activated simultaneously. To deactivate a device, go into your account on Magix.com, My Products and deactivate the device that you no longer
• SOUND FORGE

  2 answers, most recent on 12/27/2021

  [Solved] Upgrading Sound Forge 12 Pro to 15 Pro
  If I accept the Sound Forge 15 Pro Upgrade offer (from 12 Pro), does it require me to deactivate 12 Pro on the old Windows 10 machines (if I want to install 15 Pro on a separate brand new Windows 10 PC)? And if you install it on a Pro 12 computer,
• Music Maker

  3 answers, most recent on 12/27/2021

  RE: [Solved] MM Premium detects another version, but there is not another version.
  @promytius1 Hi, Every time I try to install MM Premium Ed 2021 You cannot install MM Premium Edition because it is not a program. You can only install Music Maker which is the program. The current version is 2022, so you may be trying to install MM
• Movie Studio

  5 answers, most recent on 11/27/2021

  RE: [Solved] Moving software to a new laptop/PC
  @Dace-Stephen Hi You can install the software on 2 computers using the same serial number, once you have done this you can de-activate the old laptops version in your account at magix.com under My products. For MEP 2022 you are going to need a good
• Movie Studio

  3 answers, most recent on 11/17/2021

  RE: [Solved] Movie edit pro 2022
  @PAL21 Hi Try the following in order until one works Press F9 to reset the screen layout.  If you can see the top menus select Window, Windows arrangement, Standard  Select File, Settiings, Reset program settings to default  Using Windows File