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@Paul-Scott As @AAProds wrote, you should really have started a new thread with your question! Did the linked thread provide the answer for you? If not, please do start a new thread. Because this current one refers to an earlier version of Movie

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@jeronimo-l Please repost to the Audio>Sound Forge area of the forums. Thank you. JeffForum Moderator Por favor, poste novamente na seção Áudio > Sound Forge do fórum. Obrigado. Jeff, Moderador do Fórum

ACID

6 answers, most recent on 5/18/2024

RE: [Solved] SONY ACID Music Studio 7 with Windows 10

Hi - I used Sony (Acid) Music Studio 32bit on Windows 10pro 64bit until recently when I updated to Win11 pro 64 bit. Music Studio 10 works with both -- and Music Studio 7 should work, as well, but.... Make sure you have installed MS 7 in

Movie Studio

2 answers, most recent on 9/15/2024

[Solved] travel maps how to create a .mxgeo file

I have Magix Movie Studio 2025 Platinum , and had created a detailed travel map (TM). I wanted to go back to make some corrections. When I clicked "Load existing project", it required an .mxgeo file. Although I had saved my TM, all I could find were

Movie Studio

5 answers, most recent on 12/18/2025

RE: Template/Basic Intro/Outro issue when inserting to video

How do I insert a Text Box for a caption in the Intro?

SOUND FORGE

2 answers, most recent on 11/11/2023

RE: [Solved] SOUND FORGE Audio Studio 16 Compatibility with Microsoft Surface Pro

Hi @prasannad, If the Surface Pro has the Win 10 or 11 OS and a soundcard (integrated or otherwise), SF should work w/o issue, though I do not have a Surface Pro to try.For a definitive answer, email Magix customer service; infoservice@magix.net

Video Pro X

6 answers, most recent on 8/16/2024

RE: [Solved] split large file into two parts

@Ivor-Williams007 Oops I guess someone should've asked you, everything posted on here is Magix Movie Studio, If you're using Vegas Pro you should be asking on the Vegas forum - https://www.vegascreativesoftware.info/us/vegas-pro-forum/ Yours prob

Other products

9 answers, most recent on 3/7/2024

[Solved] How do I receive authorization code for domain transfer?

Hello, I am trying to transfer my domain away from Magix, but I need an authorization code. How do I obtain this? Thanks!

Music Maker

10 answers, most recent on 10/19/2025

RE: File suddenly will not open!

what can i do ?? Help me please

Music Maker

3 answers, most recent on 1/20/2026

RE: How do I update My Music Maker 14?

How do I update My Music Maker 14? cause the code it gave me is not working

Movie Studio

12 answers, most recent on 3/26/2024

[Solved] Is there a way to download any bug fixes for Movie Studio 2023?

In the past few weeks I've been having issues with Movie Studio 2023 crashing or at least locking up and or giving me generic error messages especially (but not exclusively) when rendering a project. I was wondering if like many programs/apps there

Music Maker

2 answers, most recent on 3/15/2026

I installed Music Maker 2014 in new computer.

my passwords for the program will not work states error 10 what can I do.

Other products

One answer, on 4/21/2026

Do yoy have an upgrade to Magix MP3 Marker Deluxe 19? I have ver. 14

I can't update webradio database, does anyone have any solution?

Music Maker

15 answers, most recent on 4/7/2026

RE: installation failed

@gimigitara Do you use antivirus or firewall software other than Windows Defender? Has your Windows user account limited privileges? This is all very odd.

Movie Studio

One answer, on 2/22/2026

[Closed] re-registration

I need to Re-register Movie studio 11 since installing to a new drive. how can I do this?

Samplitude

One answer, on 1/23/2024

RE: [Solved] Ativar plug-ins

@Marcelo-GonalvesVargas Por favor, verifique seu e-mail de confirmação do pedido para obter números de série adicionais e visite o site da Izotope e crie uma conta de cliente. Registre seu número de série lá, baixe e instale o software. Please

SOUND FORGE

11 answers, most recent on 4/14/2026

Welcome window keeps popping up on startup

I use SF 16.1. I got a -59 error code over the weekend. I fixed it by uninstalling and reinstalling the program. I record commercial VO's all day. Every time I open SF to record a new file, the welcome window keeps popping up with serial #, etc. I

Movie Studio

23 answers, most recent on 10/9/2024

[Solved] HDR not supported in Movie studio 2025?

I've just bought Movie studio 2025, I upgraded from Corel videostudio 2023. That couldn't open the video files from my samsung 23+, recorded in hevc 265 with hdr. So now I can open the video files recorded from my samsung 23+ but they all look

Movie Studio

30 answers, most recent on 8/9/2024

[Solved] Copyright Claim

Hi everyone,I recently published a video using the "Peaceful Garden" intro/outro on YouTube, which uses the song "Autumn" from Producer Planet, which you can hear here: https://producerplanet.com/us/article/autumn-29318/ I do have a royalty-free

Video Pro X

13 answers, most recent on 10/6/2024

RE: [Solved] Source audio problem editing footage from Pana GH6

@Zkuggi, @CubeAce Hello, .....But that kind of breaks my workflow. I always place the source video into the trim window, place my in and out points, before I drag it down to the actual video track...... I read your topic again calmly and read that

Movie Studio

3 answers, most recent on 12/4/2023

[Solved] MEP crashes continuously

Hey everyone, today MEP crasches after one or two or three actions, it just freezes, and all i can do is restart my computer. This i have done for over ten times with different projects in the past hour. Does anybody have an idea why and how i could

Photostory

2 answers, most recent on 2/26/2026

RE: PS 2026 Uprade freezing

@PeterD58 Hi Are you logging in to the laptop using a Microsoft Account and OneDrive is active? If not sure about OneDrive open the PS 2026 program settings, and on the Folders tab, if in any of the options you see 'OneDrive' in any of the folder

Music Maker

2 answers, most recent on 7/11/2023

RE: [Solved] unable to enter

I tried your suggestions and I got in and can do stuff. Thank you.

Movie Studio

24 answers, most recent on 12/21/2023

RE: [Solved] Problem with Update 23.0.1.191 (UDP3).

@Ian-Schwartz HI Ian The issue you are having is due to track 3 being muted - unmute the track, if there are other objects which you do want muted on that track move them down to higher track number and mute it. John EBForum Moderator