• Other products

  5 answers, most recent on 9/30/2025

  [Solved] Independence Pro 3.5
  I purchased Independence Pro when it was originally Yellow Tools.  The software was originally 3.1 then you had to manually upgrade to version 3.3.  Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I
• Movie Studio

  19 answers, most recent on 7/22/2024

  [Solved] Video gets distorted when opened in Movie Studio 2023
  Hi. I would like to edit an mp4 file Ratio 1:1 (720x720). I start a new project - social media - square 1:1. When I open the video it gets distorted. I seems to have a black bar on the top and bottom. How can I fix this? Thank you!
• SOUND FORGE

  2 answers, most recent on 11/16/2023

  [Solved] enabling audio restoration
  I've reinstalled Soundforge Pro 16 Suite but I don't know how to enable audio restoration. What do I need to install in order to access it?
• Photostory

  2 answers, most recent on 2/26/2026

  RE: PS 2026 Uprade freezing
  @PeterD58 Hi Are you logging in to the laptop using a Microsoft Account and OneDrive is active? If not sure about OneDrive open the PS 2026 program settings, and on the Folders tab, if in any of the options you see 'OneDrive' in any of the folder
• Other products

  One answer, on 1/1/2025

  I'm trying to buy a new laptop and install it, but I'm not sure how to
  I'm trying to buy a new laptop and install it, but I'm not sure how to install it. Please help me with how to install it
• SOUND FORGE

  One answer, on 5/16/2024

  RE: [Solved] Sound Forge presents noise-click during editing and rendering.
  @Paulo-Coluti Are you editing compressed audio files? Please convert them first to WAV or enable the option to always proxy compressed audio files in the program preferences. Next, please make sure you cut audio files only at zero crossings to
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  How do i ask for refund its been 16 days now - i promise i can show prove that we are able to edit on fly while plaiying the video in video deluxe which was movie edit pro earlier 2022/23
• Movie Studio

  27 answers, most recent on 8/1/2024

  RE: [Solved] No Longer Able to Render Project
  I think I have solved the problem. The video is rendering so I will know in an hour or so for sure. I didn't think it was the files or the frame rate, etc. The problem was much simpler that that....it was my CPU usuage. I noticed the CPU usuage at
• Photostory

  9 answers, most recent on 7/28/2024

  [Solved] Added text settings
  I'm running Magix Photostory Deluxe 2023 on Windows 11 on my HP laptop and I'm currently creating a DVD of my recent holiday. I'm now up to adding text to a number of the photos but I just can't work out how to keep the settings as I want them ...
• Music Maker

  5 answers, most recent on 6/3/2024

  [Solved] Plug-ins not available when upgrading from mmm 2021 to 2024
  Hi I have purchased premium MMM 2024. Recently installed it. However have lost lots of instruments which I had in Premium 2021 eg: "Plug-in not available. Please check whether you have purchased the selected plug-in." This includes: Cinematic
• Other products

  5 answers, most recent on 3/18/2025

  RE: Commercial use of MAGIX SP - what about loops purchased via MMM store?
  @Pernas How are they updated?
• Music Maker

  One answer, on 12/15/2023

  [Solved] Moving tracks less than 1 beat, ie semiquaver or less
  I am wondering how to move or cut a track by a small amount like a semiquaver or less. So far I can only move it/cut it by a crotchet/1 beat? Thank you.
• Rescue Your Videotapes!

  2 answers, most recent on 7/10/2025

  RE: [Closed] veg files wont open, message says no valid license (used for years)
  @Rick-Roughen This sounds like a Vegas file format, not a Rescue Your Video Tapes. The Vegas forums are here: https://www.vegascreativesoftware.info Try something like
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @SP. Hi, Actually, I have 3 monitors. I will give it a go. However, I fail to see how two versions of the program can go from working to not working almost overnight. They worked fine with all 3 monitors working. John CB
• Music Maker

  5 answers, most recent on 1/26/2025

  [Solved] String Ensemble, Drum Kit and Vita Sampler not loading!
  I recently did a full uninstall and reinstall of the program, using my Music Maker 2020 Plus Edition disc as the start up, and then subsequently running all updates. However, I now have found that the Drum Kit, Vita Sampler and String Ensemble are
• Samplitude

  8 answers, most recent on 8/7/2024

  [Solved] No Signal through Visualization
  Hello -I recently figured out how to access my Realtek ASIO driver, however now there is nothing shown in Visualization when I play a file/track. Whatever i did to fix the driver somehow routed the things awy from the Visualization. WIndows 11
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  RE: [Solved] Missing DLL for Sound Forge Pro installer
  Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site
• SOUND FORGE

  3 answers, most recent on 1/14/2025

  RE: [Solved] SF 17
  @sunnyday07 Hi Assuming your requirement is a smaller file size: The file type is to some extent only relevant in terms the degree of support for the format used, ie how universal the format is required to be for playback on different devices.  The
• Samplitude

  5 answers, most recent on 2/1/2024

  [Solved] How do I activate X3 on a new computer?
  Old serial from 2017 or so begins with P2- I don't get an activation email when I try to install on a new computer. Don't see an option to deactivate old license in Magix webpage showing my products. Also, I get no responses from info@magix.com
• Audio Cleaning Lab

  4 answers, most recent on 1/26/2024

  [Solved] How do I know when/if Smart Cleaning has actually been actioned
  An old program, Magix Audio & Music Lab Premium (22-2-0-53), I have just started recording some of my (very old) Vinyl. I am currently at a loss to see how I would know when using the ‘Auto Cleaning’ tool that the recommended effects have been
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  @Ben-Brunsson Please read https://www.magix.info/us/support?question=377190&category=0&title=how-do-i-solve-error-message--24 and follow the advice given there. HTH JeffForum Moderator
• Movie Studio

  5 answers, most recent on 10/14/2023

  [Solved] installation problems
  i have paid versions of movie studio 2021 and 2023. how can i install both of them because i sometimes like to use 2021 for specific reasons
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  Licenses for songs used from Sound Forge
  Hi, I used a song from Sound forge Pro 18 and it got flagged by the author for copyright. How do i get the license info for music I use so this does not happen again.
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: Speech to text
  Sorted. Found out how to buy a voucher. I had no idea that's what you had to do. I don't mind...but would be nice if this was explained instead of just saying NO LANGUAGE FOUND. 🙄