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I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

I hope Sound Forge 19 has fewer issues.

Off topic

162 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@SP. @Tom_Sp Hi Thank you for the heads up, good to hear your issue has now been resolved. Hopefully Tom and his team can help out others users in this thread and sort out the endless loop of support responses. Stephen Forum Moderator

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: Error Message -24

@Matth Hi Matt, I'm pleased to hear that Magix Germany has resolved your issue. Thank👍 you for your feedback. Best regards,Rob

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@browj2 Hi John The version number for MMM 2026 is 34.0.0.6 I, too, cannot replicate the issues you are having, including spreading different panes over 2 monitors, restarting they come back into their last used positions. I am on the 591.86

Audio Cleaning Lab

12 answers, most recent on 7/21/2025

RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"

Right about NOW; MAGIX is libellous comment removed. I have had numerous issues with several different versions of MAGIX Audio Cleaning Lab but I have also had some success as well. I admit I love the software when it works correctly how ever, I am

Photostory

6 answers, most recent on 8/24/2025

RE: "Sound Optimization", disappearing transitions, transition/music issue

@Robert-Madison Great to hear the issues are resolved and thanks for the feedback. However, John's advice was primarily concerned with the Object Mode selection. Did that also resolve the Sound problem or was there something else you did to correct

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

@PETER-SMITH1397 Peter, I just used regedit.exe and it deleted that key without issue. Here's what I did: In the Windows search box, type in regedit. On regedit.exe, right-click and choose Run as Admin (assuming you're logged on to Windows as an

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@CubeAce surprisingly, with AMD CPU's outselling Intel, you would think that Magix would be at least testing them. Intel iGPU's are mature, while the AMD iGPU's are in their infancy so to speak. @Tusk as for "remnant" possible GPU drivers left over,

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

@DesertSweeper Hi . . . . What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working . . . . There is a lot of commonality between VPX, VDL and Photostory, the trial has most likely corrected the cause of the

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

Hi . . . . Please note that the color in the Text selection box is MUCH REDDER than it looks here. . . . color in the screenshots, as you see, is what I see see in Irfanview and Photoshop . . . . Does this mean you see the colour issue only in

ACID

4 answers, most recent on 2/29/2024

RE: [Solved] vst plugins

Hi SP, Thank you for your help!!! I just resolved the issue. For some reason the fx chain box was hidden underneath the mixing console??? I was unable to see them until I moved the console. Thank you again so much!!! Brian

Audio Cleaning Lab

12 answers, most recent on 9/22/2025

RE: insuffient memory

Hi all,I got the same issue. All updates on my Win 10 64-bit workstation done and OK, 64 GB RAM, plenty of SSD space, but also many VST which are required for my DAW.

Movie Studio

10 answers, most recent on 3/18/2025

RE: Movie Sutdio 2024 Platinum 23.0.1.236 New Project Function Unusable

@ralph6 Hi The issue you are having is most likely a scaling issue in Windows, see this Magix Support article. HTH John EBForum Moderator

Other products

9 answers, most recent on 9/29/2025

RE: CD Architect 5.2 cannot register

@John-Finney Hi See the solution in this topic on the same issue. John EBForum Moderator

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

Hi CubeAce. Yes it is an HEIC file from a new iPhone, however my husband's phone also had HEIC files and I never had any issues with that previously. EDIT: in fact this one particular photo was taken on my husband's phone.....never had issues before

Samplitude

9 answers, most recent on 1/11/2025

RE: Can't get Samplitude to recognize my input

All issues solved, thanks!!

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

@Rod-Devonshire Hello welcome Please do not hijack other users posts with regards to PayPal payments, as you have another issue please create your own post with regards to Vegas, please click on the Vegas forum link at the bottom of the

Music Maker

16 answers, most recent on 4/5/2026

Unlimited loops

I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,

Photostory

One answer, on 5/9/2026

RE: Program hang

@James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.

ACID

No answers, created on 5/12/2026

Strange V shape cutting into audio tracks - Acid Pro 11

I've been using Acid Pro 11 for about a year without issues, but suddenly a strange "V" shape will appear on an audio track, cut into the track, and move the track. See the attached screenshot. I did not "Split" the tracks. This is a different V

Music Maker

4 answers, most recent on 4/9/2025

RE: Yellow beat bar

Ahhh i think that may be the issue, how do you change it back?