Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@kwanphiphat-singhakaiwong You can download the correct version of Sound Forge by entering the your serial on the following website: https://www.magix.com/int/support/my-service-center/product-downloads/ There are different versions of Sound Forge

Movie Studio

3 answers, most recent on 5/12/2024

RE: Upgraded trial V Pro Suite 365 to monthly sub. failed registration

@Eugen-Frunza It could be that you need to install a different version. Please enter your serial number here. This should give you the correct installer download link. https://www.magix.com/int/support/my-service-center/product-downloads/

Other products

One answer, on 6/23/2025

[Closed] cannot install vegas pro22

purchaced on june 6th and have spent hours do all the FAQ suggestions, and nothing worksAfter 10 days, i get this responce to my ticket, yes been there and done that, and still not follow up.i tried to phone the US and Canadian numbers and they are

SOUND FORGE

3 answers, most recent on 1/20/2026

RE: My Audiostudio16 all of a sudden failed to record.

Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16

Other products

No answers, created on 3/29/2024

VST fx don't work

Product: ColorFX (Audio Union) OS: Windows 10 x64 Host: EqualizerAPO Hello, I tried using the Tube distortion plugin in EqualizerAPO and while the plugin works in the editor, it doesn't process any audio through it. No matter what I do in the

Other products

One answer, on 4/13/2024

RE: De-register a serial in order to transfer it to a new user

@Laodecoin Customer service at infoservice@magix.net can do this. I don't think that it will cost fee. It did cost a small fee some years ago, but I think this changed.

Photostory

2 answers, most recent on 12/23/2024

RE: Magix photostorey delux 2014 unable to re-install

@Siraj-Shah Welcome to the Magix users forums! The latest version of PS is version 24 so your version 12 is at least 12 years old! As such, and with the increased security, hardware and software requirements of Windows 11, I suspect your only option

Photo & Graphic Designer

5 answers, most recent on 5/9/2024

RE: patch to v18

@Betovalle From what you write it seems you bought version 17 (which would have come, I think, with 12 months of the Update Service) and subsequently received the version 18 upgrade within that initial 12 months. You have now had to reinstall

SOUND FORGE

2 answers, most recent on 5/24/2024

RE: Deactivating my old computer which I gave away

To be more specific; in the Magix Service Center, go to 'My Products', select your software item and click "Details", You can deactivate SF on the pertinent PC from there. btw, welcome to the Magix Sound Forge users community @Bernie-Labarge.

Off topic

One answer, on 11/5/2024

RE: No Access to old email - searched forum. No solution

@David-Jones9071 Welcome to the Magix user forums. You can still access your account using your old email address but that does require you to know your password! Since you do not know it the only thing you can do is to email infoservice@magix.net

Off topic

One answer, on 3/15/2024

yearly renewing charge

Hello I had set this service up earlier last* year for my younger brother and hadn't known it would renew without conformation.. I nor he has used the service in over 6 months and noticed I got charged yesterday for the yearly sub and was hoping to

Movie Studio

30 answers, most recent on 8/9/2024

RE: Copyright Claim

@Carolly Hi. In your first post you stated you had a royalty free licence and that is not the same at a copyright free licence which as in your link there are two other types of licence. Producer Planet is a legitimate Magix site although they also

SOUND FORGE

6 answers, most recent on 9/24/2024

RE: Text to speech

Hi John, If I read correctly, you get 120,000 characters Text-to-spech for free in Sound Force Pro 18 version. You can buy characters later. see: Hub Services (magix.com) Kind regards,Rob

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

@emmrecs @jtu001 Hi. I was using an nvidia 1650 Super but it could not cope with more complex projects so I have it as a standby in case my 3060 12GB stops working but even that struggles with some of the demands I put on it. The more complex a

Other products

32 answers, most recent on 4/27/2024

RE: Independance

@scarlatino I have another idea. Try to install Best Service Engine and try to load your libraries with it. Maybe this will work https://ms.bestservice.com/dwl/Engine/Engine_2.8.0.58_win.zip

Music Maker

5 answers, most recent on 3/9/2023

RE: [Solved] Distortion sound

@Danny-Gilbert Did you shut the computer down and then turned it back on or did you restart it? Only a restart will reset drivers and background services. A shutdown will save the current (probably broken) state of the drivers and reload them.

Music Maker

6 answers, most recent on 8/28/2024

RE: change my email

@damon-briggs Go to your Magix account, log in using your old email address and password, go to User data and amend your email address there. (I have hidden the duplicate post you created in another thread. Please do not create multiple posts asking

SOUND FORGE

3 answers, most recent on 1/1/2026

RE: sound forge 9

You cannot bypass the activation process.. except with a hacked version, which is not recommended and probably would not work in Win 11 anyway.As I recall, Sony Sound Forge 9 needs a computer ID which 'should be' added automatically in the

Music Maker

One answer, on 4/27/2024

Help! I have no idea what these errors are :(

I receive the below errors every time I start up Music Maker 32. I have a soundpool subscription and It's causing my soundpools to not load correctly: ServerError, Critical: Error transferring https://api.magix-iap.com/codo/crest - server replied:

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Hi Rick, thanks for that. I think it's unlikely that the Reaper setting you mention is causing trouble simply because this is a default settings page. I checked my PC in the studio (which is older and has been well tried and tested) and the WAV

Other products

32 answers, most recent on 4/27/2024

RE: Independance

@scarlatino Where did you get the library installer from? From your Magix user account? The link to archive.org also mentions that the licenses were transferred from Yellow Tools to Magix: All yellow tools user accounts have been transferred

Music Maker

3 answers, most recent on 1/23/2025

RE: Recovering serial number

@Former user Welcome to the Magix user to user forums. Assuming you registered your installation of MM when you first installed it you need to go to your Magix account, log in, go to My products and find the listing for your software. You should

Xara Designer Pro

2 answers, most recent on 5/4/2024

Update service/Xara vs Magix

I'm very confused. I'm getting a notice that my "update service" is expiring. However, when I click on the link it doesn't lead me to anyplace useful. I tried going on the web, but I'm also confused about Xara vs Magix and haven't found anything

Movie Studio

2 answers, most recent on 9/28/2024

RE: video deluxe deluxe 2025 premium /movie studio 2025 suite.

@renita-m Hallo Renita, You can find your P3-serial number in My Account / My Products. Do the following: go to: https://www.magix.com/us/support/my-service-center/ (login required) click on: My Products now find the program for which you want to