• ACID

  One answer, on 5/8/2025

  RE: Is there a Mac version
  @DJ777 Welcome to the Magix user to user forums. No, there is no version for Mac, sorry, and any so-called "free" version is highly likely to be pirated and hence illegal. If you are interested only in such a version then these are NOT the forums in
• Off topic

  2 answers, most recent on 3/21/2025

  RE: [Closed] Cancellation
  @JOSELUIS-MARTINEZGARCIA Please edit your post and remove the serial number. This is a public user forum and we are all users like you. No Magix staff is active here. To cancel your subscription you need to write an e- mail to customer support at
• SOUND FORGE

  3 answers, most recent on 1/6/2024

  RE: [Solved] Offline download
  @David-Hawkins4916 You can just backup all installers yourself after you downloaded them. The files are saved in the folder C:\Users\YourUserName\Documents\MAGIX Downloads\Installationsmanager
• Xara Designer Pro

  7 answers, most recent on 5/25/2025

  RE: Unable to disable all pages from "Auto-generating canonical URLs"
  @emmrecs That's odd. Went Talkgraphics private for non-registered users? I can only see a login screen.
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  RE: Sound forge pro 18_plugin chain issue
  @J-S- I think there was a comment by a user a year or two ago, that this behavior (resetting the preset settings after closing the plugin window) was the behavior the developers intended. So basically, they changed it because they wanted it that
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: cannot register
  @Target901 This is a user forum. No one here works for Magix. Magix is not Jeff's company. If you want help on this forum, then ask...and provide information as indicated by @emmrecs. Are you saying that you are also @leon-Shargel?
• SOUND FORGE

  6 answers, most recent on 3/24/2024

  RE: [Solved] VST plugin as real time effect
  Welcome to the Magix Sound Forge users community @Carl-Curry.Put the room emulator plug-in last in a plug-in chain. It would be easier to use the timeline chainer mode instead of the (temporary) "Apply plug-in chain" in FX Plug-ins.
• Sequoia

  5 answers, most recent on 8/27/2025

  RE: Codemeter
  @Nicolas-Deuson All Sequoia/Samplitude staff switched to Boris FX, including the complete customer support. Technically, you're still a customer of Magix and they should definitely respond to your issue. The problem is, they have a horrible new
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @CubeAce, I don't disagree that these are the differences between VPX and MMS. When you initially purchase VPX, you get all these advanced features. My argument is regarding last year's upgrade. Essentially VPX users paid 4 times more for the same
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @SP. @Tom_Sp Hi Thank you for the heads up, good to hear your issue has now been resolved. Hopefully Tom and his team can help out others users in this thread and sort out the endless loop of support responses. Stephen Forum Moderator
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X Just to let you know, @Tom_Sp was able to help me out behind the scenes and Magix support solved my problem. Thank you also for helping me reach someone who could offer me support. I hope the users in this topic also get their cases
• Rescue Your Videotapes!

  One answer, on 11/23/2025

  RE: Program for Windows 7 64 bit
  @henrik-j Hi and welcome to the user to user forums, so not anywhere you can order a program from. There are no staff available for such purposes on these forums. Even if they were, it is not likely Magix would sell out of date and therefore
• Samplitude

  3 answers, most recent on 11/16/2023

  RE: [Solved] iLok Activation code
  @biuro2 We are all users like you. I suggest you contact customer support at proservice@magix.net.
• Music Maker

  2 answers, most recent on 7/18/2024

  RE: [Solved] How to delete properly
  @Riley-Coach Revo Uninstaller has often been recommended for removing Music Maker.  https://www.revouninstaller.com/There is a free version, but looking through your previous
• Movie Studio

  4 answers, most recent on 2/26/2026

  RE: [Closed] Video deluxe 2026 Plus
  I am a new user. I want to add an image on top of a new video that will last throughout the video as part of a project. It was easy to add text to introduce the person, but I don't see a way to add an image. Does anyone have an idea on how to do
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Rod-Devonshire Hello welcome Please do not hijack other users posts with regards to PayPal payments, as you have another issue please create your own post with regards to Vegas, please click on the Vegas forum link at the bottom of the
• SOUND FORGE

  5 answers, most recent on 2/12/2026

  RE: Version 14 Missing VST Plug in Rack Missing inter alia
  Hi @Gr8fuldan, firstly, this is a 'users' forum. Other users and moderators on this and other Magix discussion groups do not have access to activation serials and other personal info. When activating Sound Forge, your old email address does not need
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  Well, it seems that this user forum is still not even close to be representative of what Magix is currently selling now. Let's see, we have Feedback on Movie Studio 2023, VIDEO PRO X15 - Release 06/12/2023, and Feedback about VIDEO PRO X15 .
• ACID

  6 answers, most recent on 6/10/2025

  RE: error saying my activation code is incorrect never switched it
  @Joshua-Malan Welcome to the Magix forums! Please follow the advice in that message and contact Magix support! These are user to user forums and not any contact for Magix staff, sorry. To do this please click on the Support header from any forum
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 As a customer what's stopping you from contacting @Tom_Sp user Sp contacted Tom and his issue was resolved? As stated we are only volunteers, we have no authority over Magix. All of the answers are in this thread. Stephen Forum
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi, Did you try removing the Videodeluxe.ini file from: C:\Users\your_name\AppData\Roaming\MAGIX\Videodeluxe32_premium I am guessing as to the premium part, as I have plus. Rename the extension to something else, like iniorig, then
• Off topic

  4 answers, most recent on 4/9/2025

  RE: [Closed] Serial number usage after restarting
  @Talmadge-Miller You have been given very good advice by fellow-user @SP. but please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator
• Other products

  3 answers, most recent on 1/15/2025

  RE: heic support in magix photo manager
  @Pavel-Kuchar Welcome to the Magix user to user forums. Magix Photo Manager has not been updated since about 2017 so no, it does not support images in heic format, sorry. JeffForum Moderator
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from