• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from
• Movie Studio

  2 answers, most recent on 3/24/2026

  RE: AI Speech to Text Not Working - Program Crashes
  This support article might help you: https://www.magix.info/us/support?question=281940&category=0&title=what-should-i-do-if-i-have-a-problem-with-the-magix-hub
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis Have a look at this post - https://www.magix.info/us/forum/does-movieeditpro-premium-support-lut--1349111/#ca1990443
• Other products

  3 answers, most recent on 2/2/2024

  RE: [Solved] Photo Manager Deluxe Hangs on Startup - Can I Purge Database?
  @Pieter-Muller Welcome to the Magix user to user forums. First, you say you have version 3. Did you mean version 13, which is the latest? Your post about the database piqued my curiosity and I attempted to do some research about this on my own
• Off topic

  163 answers, most recent 15 hours ago

  RE: Magix support has not responded to support tickets for months
  Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. The last time I looked, they said they fixed the issue with
• Movie Studio

  2 answers, most recent on 5/27/2024

  [Solved] how to use Prodad Vita scene
  HI, I have just purchased , MAGIX Movie Studio 2024 Suite, I have activated the prodad vitascene coupon, but when I try to use the vitascene there is a white bar over the clip that says can be used after activation shop-ID LE a EE..  Can you please
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  Hi Everyone The official announcemnt of the Magix product changes is here. John EBForum Moderator
• Music Maker

  One answer, on 10/13/2023

  [Solved] (Solved) Loops Unlimited Not Working
  Loops Unlimited is showing up in my subscriptions in Magix Music Maker Premium 2024 program home page, but it's not working in the store, the only option is to buy the soundpools. I have restarted Magix Music Maker Premium 2024 3 times. I tried
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  That said, I am very grateful to the customers of Magix who have helped me with technical issues on here. Thank you ! Also people on the Vegas forum (another Magix product that keeps failing).
• Off topic

  163 answers, most recent 15 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales
• Video Pro X

  11 answers, most recent on 3/25/2024

  RE: [Solved] Stuck on Scanning for Plugins - Reinstalling VP21
  @Brewer-Shettles Hi . . . . very few people read the bottom of a website page . . . . Very true, and also applies to emails. Google search can be 'unreliable' at times particularly if you add 'Magix' to the search phrase, however if you search for
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht
• ACID

  13 answers, most recent on 4/7/2024

  RE: [Solved] Bought Pro 11 Suite with 16GB Acidized loops but where can i find them
  @KRUH Hello welcome Please see the Magix article here. Stephen Forum Moderator
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht
• SOUND FORGE

  3 answers, most recent on 12/23/2025

  RE: 사운드 포지 17프로 재 설치 문의 합니다.
  @farmer-voice Magix.com에 접속하여 고객 계정에 로그인하시면 됩니다. 등록된 모든 제품은 그곳에서 다운로드할 수 있습니다. 참고로, 이곳은 일반 사용자 포럼이며, Magix 직원은 활동하지 않습니다.     You can simply visit Magix.com and log into your customer account. All registered products can be downloaded there. Be
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  Hi SP. I bought the software directly from Magix yesterday and recieved links directly from Magix also.
• Video Pro X

  4 answers, most recent on 11/1/2023

  RE: [Solved] Download Location for Addons
  @Sandi-Richards Vegas is owned by Magix but has its own forum. You have correctly posted in the Vegas forum under Vegas Pro.
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  Yes, that is how I log into my Magix account. I do not do it from within either Vegas or Magix user forums. Logging in from the forum requires two logins, one for the forum and one for Magix.
• Other products

  3 answers, most recent on 2/28/2026

  RE: MAGIX playR
  @dj_ost1n I found a handful of old links on the Wayback Machine. I don't know if all these CDs were actually released. Some can be found on Discogs, see below. Here are the links: DJ TAYLOR & FLOw:
• Off topic

  163 answers, most recent 15 hours ago

  RE: Magix support has not responded to support tickets for months
  @Ognian-Petrov Did you try to contact shop@​magix.ne​​​​​​t?
• Movie Studio

  7 answers, most recent on 11/15/2023

  RE: [Solved] New purchase is crashing
  @Tom-Dussek This might help: https://www.magix.info/us/forum/upgraded-and-receive-msg-elements-ofx-error-cannot-solve--1297438/#ca1778531
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  It seemed to start when I updated Avid software and Eucon about a year ago. Avid was no help at all and blamed it on the VSTi. This would not be a problem if I could use MAGIX engine to run the VSTi. In fact the Independence Library and the Candy
• Music Maker

  7 answers, most recent on 6/13/2024

  [Solved] I keep getting error message "audio engine inactive " from VST plugin.
  Hi, I use Magix Music Maker 24 Premium and have Superior Drummer 3 installed as VST plugin. It always worked fine, until I updated MM. Now there is no sound from the plugin and the message "audio engine inactive check your audio device" pops up in
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  [Solved] Geen geluid bij overdracht VHS-band
  Ik heb net Magix videosaver 2023 geïnstalleerd. Ik ben nog niet vertrouwd met dit pakket en ken dus zeker niet alle settings en afhankelijkheden.Dus hoop ik op steun vanuit dit forum. Ik heb nu voor een eerste maal het programma gebruikt om een