Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I have just done a google search to find out who is hosting Magix, and found this: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online Services, replacing their legacy, in-house hosting, which was permanently shut

Movie Studio

2 answers, most recent on 5/27/2024

[Solved] how to use Prodad Vita scene

HI, I have just purchased , MAGIX Movie Studio 2024 Suite, I have activated the prodad vitascene coupon, but when I try to use the vitascene there is a white bar over the clip that says can be used after activation shop-ID LE a EE.. Can you please

Other products

One answer, on 6/14/2026

Magix Photo Manager Deluxe current version?

I just purchased and downloaded Magix Photo Manager Deluxe and the Help/About says it is version 13.1.1.12. Researching it, I found it should be version 16. Is that correct? If so, how do I obtain the update?

Off topic

2 answers, most recent on 4/11/2026

RE: Ownership of Vegas Pro

@Time-Tree You might also want to read https://www.magix.info/us/forum/important-update-regarding-our-product-portfolio--1352886/ for further information direct from Magix. JeffForum Moderator

Off topic

5 answers, most recent on 2/22/2026

RE: please do not send me the every day messages of offers anymore! Thanks

@Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing

ACID

One answer, on 2/4/2026

RE: Magix acid pro

@yassineouhia Hello welcome This is a user forum and not Magix personnel. I have removed your email as it was available for public view. Please contact Magix at infoservice@magix.net for further enquiries. Stephen Forum Moderator

SOUND FORGE

9 answers, most recent on 6/4/2026

RE: Is this the end of Sound Forge?

If you are not aware already, Sound Forge is now published by BorisFX, FWIW " Sound Forge 2026 appears identical to (Magix) Sound Forge 18 aside from the branding. The only bug that has been addressed so far was the need to double-click really

Music Maker

One answer, on 10/13/2023

[Solved] (Solved) Loops Unlimited Not Working

Loops Unlimited is showing up in my subscriptions in Magix Music Maker Premium 2024 program home page, but it's not working in the store, the only option is to buy the soundpools. I have restarted Magix Music Maker Premium 2024 3 times. I tried

Video Pro X

11 answers, most recent on 3/25/2024

RE: [Solved] Stuck on Scanning for Plugins - Reinstalling VP21

@Brewer-Shettles Hi . . . . very few people read the bottom of a website page . . . . Very true, and also applies to emails. Google search can be 'unreliable' at times particularly if you add 'Magix' to the search phrase, however if you search for

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the

Off topic

3 answers, most recent on 5/1/2026

RE: If Vegas was sold why was I offered an "upgrade/Update" to my Vegas 17

@DesertSweeper Hmm, maybe it was showing Video Pro X17? There is currently a redesign sale on Magix.com. You can disable the pop-ups. Usually the easiest way is to uninstall the Magix Update Notifier.

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

[Solved] Geen geluid bij overdracht VHS-band

Ik heb net Magix videosaver 2023 geïnstalleerd. Ik ben nog niet vertrouwd met dit pakket en ken dus zeker niet alle settings en afhankelijkheden.Dus hoop ik op steun vanuit dit forum. Ik heb nu voor een eerste maal het programma gebruikt om een

Music Maker

7 answers, most recent on 6/13/2024

[Solved] I keep getting error message "audio engine inactive " from VST plugin.

Hi, I use Magix Music Maker 24 Premium and have Superior Drummer 3 installed as VST plugin. It always worked fine, until I updated MM. Now there is no sound from the plugin and the message "audio engine inactive check your audio device" pops up in

ACID

13 answers, most recent on 4/7/2024

RE: [Solved] Bought Pro 11 Suite with 16GB Acidized loops but where can i find them

@KRUH Hello welcome Please see the Magix article here. Stephen Forum Moderator

Video Pro X

4 answers, most recent on 11/1/2023

RE: [Solved] Download Location for Addons

@Sandi-Richards Vegas is owned by Magix but has its own forum. You have correctly posted in the Vegas forum under Vegas Pro.

Movie Studio

7 answers, most recent on 11/15/2023

RE: [Solved] New purchase is crashing

@Tom-Dussek This might help: https://www.magix.info/us/forum/upgraded-and-receive-msg-elements-ofx-error-cannot-solve--1297438/#ca1778531

Music Maker

7 answers, most recent on 3/29/2026

RE: Loops unlimited will not load

@S-S6754 Hi There was an outage with one of the Magix cloud providers which was causing this issue, see this notification from Magix. Check again, it is now working for me at the time of this comment. John EBForum Moderator

Samplitude

9 answers, most recent on 1/11/2025

RE: [Solved] Can't get Samplitude to recognize my input

@Jim-Roshelli MME is an ancient Windows sound driver. Were you using Magix Low Latency or ASIO4ALL? Don't you have a driver for your interface? Please check its manual or the website of the manufacturer. It's not really clear from reading your posts

SOUND FORGE

14 answers, most recent on 2/3/2025

RE: [Solved] LOUD STATIC NOISE

@EHS This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can press the Windows key + R on your computer keyboard, and type REGEDIT in the Open field: Then

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from

Movie Studio

2 answers, most recent on 3/24/2026

RE: AI Speech to Text Not Working - Program Crashes

This support article might help you: https://www.magix.info/us/support?question=281940&category=0&title=what-should-i-do-if-i-have-a-problem-with-the-magix-hub

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@ImTerribleAtThis Have a look at this post - https://www.magix.info/us/forum/does-movieeditpro-premium-support-lut--1349111/#ca1990443

SOUND FORGE

2 answers, most recent on 12/1/2023

RE: [Solved] can't run without r/c admin

@game-game It's a Windows 10 problem. A possible solution is here: https://www.magix.info/us/forum/program-will-not-open-unless-it-is-run-as-administrator--1207220/#ca1396227