• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  Hi @Darryl-Mason, you might try deactivating and reactivating Sound ForgeYou can access this via the MAGIX Service Center.- Log in to your Magix account using the email address and password you used when SF was initially registered- Click on "My
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  @RayBin I am having to uninstall and reinstall the program Regrettably, this may not solve whichever problem you now have! Because a number of files/folders/registry entries are created after the initial installation process is completed the default
• Other products

  2 answers, most recent on 6/24/2023

  RE: [Solved] VAT free purchase
  @Ji-Steinbach Please notice the remark on the last page of the checkout before placing the order: Your order will be initially processed with the appropriate value added tax (VAT). After verification of the submitted VAT identification number and
• Music Maker

  One answer, on 4/9/2025

  RE: Synthesiser
  @David-Pook This is not how this works. Your synth can either send MIDI messages to Music Maker or an audio signal (its own sounds). If you have a VST instrument or effect with a resonance/frequency/tone setting you can try to map it to the knobs of
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Yes, they look like it. You can make file extensions visible via the Explorer settings. Hello @SP. I tried this and it did not work. I noticed that the software is crashing when it searches my audio drivers and not the VST
• Movie Studio

  23 answers, most recent on 10/9/2024

  RE: HDR not supported in Movie studio 2025?
  @CubeAce Hi Ray, You confirm all my findings, that's why I gave @Serge-2024 an alternative option, which works. If you own Pro X16, there is a way to make it visible via templates. But that is not the case now. Greetings,Rob
• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @johnebaker Hello John, The F:\ drive is indeed one of my internal drives. But this has nothing to do with the questioner's question @DannyP. His question is unambiguous to me. I cannot delete photos via the Media Pool. Just to be clear, I do not
• Samplitude

  One answer, on 9/18/2024

  RE: record midi file to audio file in real time
  @Michael-Proctor This depends on your audio interface and if it has an audio loopback feature or not. Sometimes this can be activated in the ASIO driver of the interface, sometimes you need to install an additional control software for the
• Samplitude

  5 answers, most recent on 10/24/2024

  RE: Open template VIPs more quickly?
  @Daz_Harris Assuming I'm understanding the problem correctly (you want to save a project without overwriting your template file) why not use Save as>, and select the location for the saved file without overwriting your template? JeffForum
• Music Maker

  One answer, on 7/16/2024

  RE: Ai Data
  @Cory-Fletcher Open the song maker settings and reduce the AI influence. Then the error message should go away. If you look inside the Soundpool folder via Windows Explorer, there should be a file named properties.json. I believe this file is
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  @spuddy13 Hallo Brain, You wrote earlier: "I updated the drivers for my video card and everything is fine" and now you write: "My computer kept trying to update these drivers via the card checker program". Again, I would recommend contacting the
• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @DannyP Hallo Danny, Addition The examples I gave apply to MEP 2025. To delete photos or movie files from the media pool via Photostory, do the following. Select the files you want to delete. Right-click on one of the files and then choose Delete
• Music Maker

  21 answers, most recent on 7/19/2024

  RE: Hearing sound where there is none (no sample)
  @SP. Hi . . . . This still reads like you connect your keyboard only via USB . . . . That is a correct mehtod, the Roland FANTOM-06-07-08 can output audio over USB to a computer or other USB device such as an audio amp. John EB
• ACID

  6 answers, most recent on 6/10/2025

  RE: error saying my activation code is incorrect never switched it
  @jackrippa421 We need to know the exact error message. A screenshot would be helpful. You can upload images to this forum via the arrow icon above the response text box.
• Music Maker

  21 answers, most recent on 7/19/2024

  RE: Hearing sound where there is none (no sample)
  @Scott-Chapple My issue is I do not hear the sounds(synth and the like) from my keyboard Is AUDIO REC enabled in the track header and your keyboard connected via an audio cable to your computer? Yes. But I have the track set to MIDI Rec.
• Movie Studio

  31 answers, most recent on 4/3/2024

  RE: MEP 2022 freezes for 10-seconds everytime | 30-seconds after startup!!
  I have just tried deleting the ''Store Cache'' via public documents, cleared my entire computer's cache afterwards too, restarted MEP 3x, but each time this fault still occurs. :/
• Samplitude

  13 answers, most recent on 3/8/2024

  RE: Samplitude Pro X Suites: Reinstallations Issues?
  @gregory-battaglia It would be helpful if you show us screenshots. You can upload them via the arrow icon above the response text box.
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael Hi. I've looked closely at the spec of your Asus card as I have a standard 3060 12 GB card from Gigabyte. The only difference I can see is not in the hardware but the way Asus has tweaked it to give about another 3% boost over the
• ACID

  No answers, created on 6/10/2026

  MAGIX Acid + Amigo VST = MIDI not working
  Hello, I recently bought the awesome Amigo VST (it's a sampler chopper that looks like it is from the Amiga days)https://potenzadsp.com/plugins/amigo/But I can't get it to work with Acid. It loads fine and when I use the in-app sample browser the
• Samplitude

  2 answers, most recent on 1/17/2024

  RE: Mastering Suite
  @kegraham You might need to install additional content via the help menu.
• Samplitude

  6 answers, most recent on 11/29/2024

  RE: Installer exits
  @Marc-Welbourn I read that Music Studio 1 and 2 were feature limited versions of Samplitude Music Studio which came as a bonus application with Music Maker. If this is the case I recommend you simply switch to the free Samplitude Pro X4 Silver which
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  Hi @browj2 Thanks a lot for the reply I did get Travel maps via Movie Studio that I bought in Aug 2023 and it is the same one that you have.    "Can you make your image available on a file-sharing site so that we can test it? I will upload one for
• Video Pro X

  One answer, on 7/8/2024

  [Closed] Vegas Pro 21.0 Trial Registration
  Hello, Recently I registered my free trial version of Vegas Pro 21.0. It was said, that "You will receive your personal extension code immediately via email." after registration. Although, I didn't get any code in returning mail. What steps should I
• Music Maker

  13 answers, most recent on 1/9/2024

  [Solved] Purchased soundloops not accessible via offline computer
  PROBLEM Music Maker v25. The soundloops our NGO have licensed are not accessible via Music Maker. "Please sign into the store to use any soundpools you have purchased." LIMITATIONS The computer with Music Maker cannot be connected directly to the