• Other products

  5 answers, most recent on 9/30/2025

  RE: Independence Pro 3.5
  @davidr1 @SP. A clean Windows system install with just Windows Defender is more than enough. You don't need additional antivirus or firewalls or control centers. This stuff damages more than it helps. +100% to this!
• Other products

  5 answers, most recent on 9/30/2025

  RE: Independence Pro 3.5
  @davidr1 remove the antivirus and malwarebytes A clean Windows system install with just Windows Defender is more than enough. You don't need additional antivirus or firewalls or control centers. This stuff damages more than it helps.
• Movie Studio

  2 answers, most recent on 2/29/2024

  [Solved] Modify typewriter template.
  (Video deluxe 2024 Plus) Hi, 1. is it possible to have the typewriter template start "typing" closer to the left border?2. Is it possible to have the typewriter effect continue quicker on the second line. I have shifted text in the past with the
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael Welcome to the Magix users forums. Yes, it is very disappointing when new software fails to "work properly" but, where we can, fellow-users will do their best to help you! I assume from what you have written that you have followed the AI
• Music Maker

  2 answers, most recent on 7/3/2023

  [Solved] Reinstall
  I bought the premium a while ago and want to reinstall, because I have difficulties with laptop. I have uninstalled it but need to install again. Can you help me please? Regards Leon Fourie.
• SOUND FORGE

  12 answers, most recent on 12/5/2025

  Ozone 12 Advanced Plugin Not Recognized in Sound Forge Audio Studio 17
  I scan the plugin in the folder where it was installed but it doesn't appear. Can anyone help? It's amazing that in Sound Forge Audio Cleaning Lab 4 it opens right away.
• Photostory

  8 answers, most recent on 1/27/2024

  RE: [Solved] Photostory 2024 wont load
  Finally I have a resolution to the problem! It took several back-and-forth emails with MAGIX SUPPORT but it looks as if the final solution was to delete photostory.ini AND imp_settings.ini in the
• Movie Studio

  4 answers, most recent on 4/2/2023

  RE: [Solved] Object handles disappeared
  Got it. It was the track height. Thanks for the help!
• Movie Studio

  3 answers, most recent on 9/24/2025

  Serial Number
  I have a hard copy of Movie Studio 2024 Platinum which I purchased earlier this year. I need to reinstall it but have lost the registration code. I am using Windows 10. Can someone please help me to get the software reinstalled?
• Movie Studio

  2 answers, most recent on 11/14/2023

  RE: [Solved] Black Program Preview Screen
  @Hoa Hi . . . . I got help at that time to change the import, processing, and export to Microsoft warp . . . . Try changing the 3 settings to CPU. It is odd that you do not have Microsoft Warp has been part of Windows when DirectX 11 was introduced
• SOUND FORGE

  3 answers, most recent on 7/23/2023

  [Solved] I can't click on the dots in Sound Forge 14, it jumps to other places
  this happened to me years ago and in reinstalled. reinstalled now and it didn't work. help. can't click on the waveform on specific dots.
• Samplitude

  3 answers, most recent on 7/28/2023

  RE: [Solved] Glitchy audio editing with video track playing
  @beth-hall It could be that your video needs a computing intensive decoding process. Are you using an USB audio interface with ASIO drivers? Or is everything running on your computer? It might help to increase the buffer size in the driver settings.
• Other products

  12 answers, most recent on 11/25/2025

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  i just got vegas pr 22 but not work so need help to do reinstall or redowload
• Samplitude

  2 answers, most recent on 10/10/2023

  [Solved] Meters freeze in playback Samplitude ProX2 suite
  Help!! I've had this problem before and can't remember how I resolved it. The Meters rise to a peak level and freeze (hold that position). They are normally dynamic and move as the SPL moves...I need to see the dynamic range as it happens. How to
• SOUND FORGE

  No answers, created on 6/18/2025

  Sound forge 17
  Hello, when registering, in case of an incorrect reading, I specify the location of the error to 'K'. But when registering, this error line disappears. Thank, for helping
• Movie Studio

  7 answers, most recent on 11/8/2024

  RE: Export Error
  @CubeAce Thanks for the help. You were right. I set them all to CPU and it exported. Thanks so much! @johnebaker Yes. I am running Windows 11 Pro. Thanks for your help.
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  can anybody help me// have magix movie Studio 2023 Platinum It will not save any titles at all. Anybody any answers  
• SOUND FORGE

  2 answers, most recent on 6/13/2023

  RE: [Solved] Batch Converter
  @Keith-Wilby It is possible that the Audio Studio version doesn't include the batch converter. Is it listed in the Help file? The Pro version definitely has a batch converter.
• Video Pro X

  15 answers, most recent on 11/13/2024

  RE: VPX/MMS frame rate variable
  @browj2 Hi and ok! All content in this topic is under the knowledge of technical support, through a ticket that I opened.What I have to say: Magix please! Help us so that we can help you! Thanks!
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  Yes, sorry i was a bit busy a lot of things at life in the same time. Full name: MAGIX Movie Edit Pro Version: 17.0.3.178 (UDP3) I hope it will help Once more thanks a lot.
• SOUND FORGE

  6 answers, most recent on 6/15/2025

  RE: Can't save sound recordings from vinyl rsestoration tool as mp3
  No, I am just trying to get some help. Had a ticket with support. Never heard from them until they said the ticket had expired. It was a couple of weeks of waiting.
• Movie Studio

  One answer, on 1/10/2025

  RE: no proDAD
  @Gordon-Simmons Welcome to the Magix user to user forums. Exactly which proDAD plugins do you expect to see? Which previous version of Movie Studio do you have? Have you registered and activated your new install and then checked under
• Movie Studio

  3 answers, most recent on 4/6/2025

  RE: SPLITING OBJECTS DIsabled During timeline playback!?
  @Eli-Martyr Eli, FYI, we're only fellow-users here, helping others. We have no influence on what Magix doers or has done.
• Movie Studio

  2 answers, most recent on 11/19/2025

  RE: Unable to Install Magix Video Premium 2026 on Windows 11
  Hi @Joseph-Hensley This is a user to user forum, so there is no-one from Magix staff here that can help you. At the top of this page you will see FORUM TUTORIALS MEDIA SUPPORT Click the word support and on the next page it takes you to, scroll to