• Movie Studio

  6 answers, most recent on 7/29/2024

  RE: proDAD ACTIVITION
  @Emmanuel-Frimpong Welcome to the Magix user forums. If you are absolutely certain that you are entering the supplied code correctly (e.g., check for (number) 1 or (letter) L or (number) 0 or (letter) O) you need to email infoservice@magix.net and
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @Carl-Johansson Based on those 3950x numbers, Carl, I'd still get a dedicated GPU. I realise my system in Intel but my CPU (i7-13700K) isn't much faster than the 3950x. I think my export times, using CPU only, are similar... slow! Approx 3x play
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @EDWIN-RIVERA You can find all registered serial numbers in your customer account at Magix.com. Simply log in with your e-mail and password and then look under 'My Products'. Last month Magix updated their customer support system to a newer one.
• Movie Studio

  3 answers, most recent on 1/29/2024

  RE: [Solved] Silent audio plays before looping
  @Doug-Burck Doug, if the audio is "hanging over" the end of your video object, then Magix will export to the end of the audio object, even though there is no video. To neatly finish the audio at the same time as the video, simply drag the right end
• Audio Cleaning Lab

  13 answers, most recent on 2/27/2025

  RE: Problems Installing Sound Forge Audio Cleaning Lab4
  @James-McCall Hi What is the version number of the CDprinter.exe installed on your computer, also the version of Windows 11 eg 23H2 etc ? I would recommend before installing any redistibutables, you check the Windows system installation using the
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  @Gerald-Shantz Hi, Surely there isn't any conflict because of my using this software on a Win 7, is there. Ouch! Well, you got it working but how well it works on Win 7, only will know. The minimum is W10, as are all of Magix' current programs. When
• Video Pro X

  4 answers, most recent on 10/14/2025

  RE: Bought the vMAGIX Video deluxe 2026 plus.
  @Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  When I right click on the tracks number it crashes.  
• SOUND FORGE

  2 answers, most recent on 9/6/2024

  New laptop, need to know how to install my Sound Forge with old SN
  I have a new laptop and need to install my old SOUND FORGE 10. I have tried using my SF serial number, however it will not allow me to register on my new laptop using Windows 11.
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  @David-Robinson5527 Hi The 'current' version of the OSM API is v0.6 from 2009, see this OSM Wiki page, however - quote: 'Multiple backwards compatible changes were made afterwards without increasing the version number' There is information
• Video Easy

  One answer, on 9/16/2025

  Ultimate Deluxe Video Activation and License Number
  Anglais   Hello, I'm getting back to you regarding the upgrade I paid for on the evening of September 13th for 59.90 euros, for the ultimate deluxe video version. I still haven't received my order confirmation and order number in my email: Removed
• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  @Timothy-Fowler Welcome to the Magix user to user forums. First, there is no subscription involved with purchasing any version and edition of MusicMaker. Each major version release has now to be purchased by a one-off payment, but if a user decides
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should
• SOUND FORGE

  6 answers, most recent on 8/2/2024

  RE: Paid for Song Forge Audio Studio 17 on July 2gust 1st, still waiting f
  Hello @rod-c8435,   Welcome to the forum for and by Magix users. On this forum, forum members help each other, but it is separate from Magix Support. I don't have the answer to why you haven't received an order confirmation. Your bank statement will
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  When you look under My Products on your Magix Customer account does it not show the serial number?
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi . . . . how would I find out what the bit version of MEP 2014 is? When I look at it in the task manager, I do see 32-bit next to MAGIX Movie Edit Pro 14 in parenthesis . . . . To find the version number of the program, from the Task
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  Is it possible to have the license number deactivated and my purchase refunded? I am not in a place with reliable internet service. The time and travel isn't affordable. If I wasted money on it, so be it. But I don't intend to invest anything more
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  Sound Forge 17
  I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox They have this image of Franco Aversa, who has been the "face" of the product for years. I'd like to see what he's edited with the software. Point me to some of the "high quality" video he was mentioning. I found Franco's youtube channel.
• Movie Studio

  3 answers, most recent on 1/14/2024

  [Solved] Changing the play time in story board mode
  I am having an issue with trying to change the play time in storyboard mode. I have a large number of images which need to be displayed for a specific period of time. I need to have control down to increments of a tenth of a second. Given that I'm
• Movie Studio

  One answer, on 1/4/2025

  RE: Magix PC
  @REYNALDO-HANGOS Welcome to the Magix user to user forums. For help with error code 14 please see this Magix Support page. Essentially, the code means you are entering a correct serial number but for the wrong product. Magix Serial Numbers are
• Movie Studio

  7 answers, most recent on 12/19/2024

  RE: Video Scopes
  I tried NBFX Colorfast 2 and Region Scopes in MMS 2024 Suite and they work as they should. But I have the latest version of NBFX TotalFX 360 installed. Trying figure out the version number of the NBFX in MMS. But since Ray has it working, it should
• ACID

  18 answers, most recent on 8/25/2024

  RE: Acid Pro 10 VST scan error message
  Hi! Nope. That doesn't work. You guys can test this on Jumper EZbox-N100 Mini pc. It's random. Sometimes it doesn't happen at all. I think on this pc it has something to do with serial numbers and model Default String. I have to restart the program
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Welcome to the Magix user to user forums. With sincere apologies but I have removed the image you posted since it contains confidential data about your computer which could enable a hacker to potentially attack it. Please ensure that