• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Hi, SP and John, I wanted to follow-up and just say thank you for letting me vent on both of you. My nightmare is over. It took until early January 2025. UNACCEPTABLE AND HORRIBLE. The support from Magix and from Izotope is just awful. It takes
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  I'm trying to externally edit an audio clip but I'm getting an error message with Music Editor 3. Error code -6. Possible that the installation folder is damaged. I'm unable to find how to reinstall the program. Do I need to reinstall Movie Studio
• Video Pro X

  12 answers, most recent on 10/8/2023

  RE: splash screen block error message
  @CubeAce @Ralph_S  It's important that once a drive is allocated a drive letter that it is never changed.  Ray, of course you can change drive letters, just like you can rearrange your folders eg move a project folder to a different drive. You just
• Movie Studio

  No answers, created on 6/22/2023

  error code
  I Can no longer access the program Magix movie studios 2023 because I now get an error code when I try starting the program. Error in module "Transitions.ofx" (load address:.......) to address .........(Exception ........"Access_Violation") and
• Music Maker

  4 answers, most recent on 5/20/2023

  [Solved] Phoning home constantly fails
  When starting MusicMaker, it constantly fails to connect when phoning home. I have to start the program sometimes 5 or 6 times before it makes a connection. If the connection fails, the error isn't handled, apparently, at all and the dialog box just
• Music Maker

  One answer, on 1/11/2024

  Closing Music Maker causes JRE crash
  Whenever I close Music Maker 2024, at least one other program using the Java Runtime Environment completely crashes. The programs of choice in my case are PyCharm and IntelliJ, both programming IDEs. The crash log often looks something like this: ##
• Movie Studio

  12 answers, most recent on 4/25/2024

  RE: Error Code When Creating a Movie File
  @Marcus-Galiber Hi We need more information, to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley Hi In reverse order: . . . . X16 will not read MTS files . . . . If MEP and Video Easy reads them, then so can VPX 16. Do you get any error message when you try to import the mts file. If the video comes in blank/black then try changing
• Samplitude

  10 answers, most recent on 10/10/2023

  Export Error - Won’t Save New File
  I just ordered the Samplitude Pro X8 Suite. I have been using the Samplitude 20 program for some years now. To save the file working on, you have to export the file. With the new Samplitude program I can’t get it to export correctly. I need help.
• Music Maker

  2 answers, most recent on 2/19/2024

  RE: 10661
  @Chasidy-Dobbs Hi Music Maker is a Windows only program and will not install which is what the error message is indicating. If you have Parallels and a Windows OS installed on the virtual machine then you can try installing Music maker, however if
• SOUND FORGE

  No answers, created on 10/10/2023

  Constant Error Message after editing
  I will be working on editing projects and invariably at some point when I save a file, I get the message "Warning. An error occurred while saving one or more files. The file could not be opened. Make sure the file exists and that you have access to
• Movie Studio

  10 answers, most recent on 2/1/2024

  RE: Download Installation does not work
  @Serban-GHEORGHIU Welcome to the Magix users forum. What you have downloaded is the Magix Download Manager for MMS 2024. It is NOT the installation files, it is the file that, when run, connects to the Magix server and downloads the actual
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @SCOTT-CHAMBERLAIN In the past there were problems with hidden error messages (for example a message box if the screen resolution is too low) that needed to be closed before the program will continue. If you encountered the same problem it's
• Movie Studio

  7 answers, most recent on 1/4/2024

  RE: Old Video Pro 2015 ver
  @JA-Conzen Hi Thanks for the error message. Try downloading and install the Visual C++ 2008 redistributable, both versions, from here, reboot the computer and then install the program. HTH John EB
• Movie Studio

  One answer, on 9/28/2023

  Unable to re-install MEP (2022 version)
  I had MEP installed on my computer.Had an issue suddenly occur today when trying to open it where it kept saying ''error 14''.I thus uninstalled the program, planning to re-install it...But when I try to it keeps showing this error message:  
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Kelly-Hill Hi We need more information What is the actual issue you are having with Movie Studio 2022? Please include any error message(s) in full. Are the Intel UHD 750 and RTX 3060 drivers up to date? The lastest versions are: - Intel
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  @Bernardo-Sala Hola . . . . Me sale un error pero sigue instalando . . . . ¿Cambiaste la ubicación donde está instalado el efecto, debería estar en la carpetaC:\Program Files\proDAD\Vitascene-5.0 ? Si no es así cierre el editor de vídeo, desinstale
• Movie Studio

  One answer, on 2/15/2024

  RE: Crashing
  @James-NICKERSON3518 Hi We need a lot more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  Hello all, Thanks for the list of what runs ProRes, at least I know not to even try, being a videographer w/ limited $$. I apologize for being very tech inadequate, after a while the verbiage just goes over my head, so I'm left to 'trial and error'
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach The simplest way is to start Music Maker as administrator. Make a right click on the program icon and then select this option in the right click menu. If the write-protected error message then goes away, there is definitely a privilege
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @browj2 @CubeAce @Gid Apology for not get back to your comments. This weekend I had a chance to review my original post @browj2 I included some of my concerns in a recent ticket with Magix. Here are the main problems: Video is recorded at 24fps (I
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Thank you again for that further information. I have edited your computer spec to remove much unnecessary and duplicated data. Please add that edited version to your Signature on your Profile page; it will then appear at the foot
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  So that I can continue with what I'm trying to do, I save that region (or try to, sometimes it take a few attempts before I can save it), I'll save the region as it's own file (sound1.wav). Then I'll go into that file and mix the two album "sides"
• ACID

  9 answers, most recent on 11/25/2024

  RE: Install Error -2147163964
  Thesis Question: Am I completely Cooked?   I'm having some issues with re-installing AP11, My error code is -2147163964I've so far done all of these:- Uninstall .NET framework and reinstall it- Uninstall C++ 2015 - 2022 Redistributable both x86 and