• Video Pro X

  2 answers, most recent on 8/18/2023

  RE: [Closed] already register product
  @lee-sangho4740 Error code 14 usually means, that you installed the wrong product for which the serial number isn't valid. You can get the correct product from here: https://www.magix.com/int/support/my-service-center/product-downloads/ If the
• Movie Studio

  One answer, on 11/29/2023

  [Closed] I can't render my project
  I have a notebook with a dedicated video card i7 11th generation processor, 24GB of ram and a 1tb SSD, my Vegas Pro version 21 build 187, I have a project that I need to render urgently, the last time I went to render it was crashing due to lack of
• Photostory

  8 answers, most recent on 2/15/2023

  RE: [Solved] Inability to insert a video in a project on Photostory DeLuxe 2022
  @bdesha Hi . . . . NVidia GeForce GT640 . . .  I have a feeling that the replacement card is the cause of the problem that I am encountering . . . . I would agree - the GT640 is not usable by the program as it does not support NVENC - I would
• Music Maker

  7 answers, most recent on 8/19/2023

  RE: Installation process
  @Perry1961 The chime sound suggest that there is some modal message box window hidden somewhere that you need to close before the programs can continue. If you cannot move the splash screen to reveal the error message try instead pressing space,
• Video Easy

  11 answers, most recent on 2/26/2024

  RE: Registering a Downloaded copy
  @martin-k9847 I just need a serial key. How do I get one That question was answered much earlier in this thread: you need to buy the new version of the program. Sorry, there is no alternative! BTW, I don't believe either @johnebaker or I were
• SOUND FORGE

  74 answers, most recent on 2/21/2025

  RE: SFPro continually crashes - versions 14-18
  So that I can continue with what I'm trying to do, I save that region (or try to, sometimes it take a few attempts before I can save it), I'll save the region as it's own file (sound1.wav). Then I'll go into that file and mix the two album "sides"
• Music Maker

  9 answers, most recent on 7/24/2023

  RE: Sound problem.
  Thank you all for your help. As I suggested, it was in the errors of some document. I completely uninstalled the program, manually deleted all the folders from the C drive. Now everything started working again. The sound pools open. And this is the
• ACID

  8 answers, most recent on 11/20/2023

  RE: product won't accept serial number, and other comments
  So I tried it again and it magically (magixically?) worked. Is the serial number registration process on their end just very, very slow? If so they should warn users to wait an hour or two before installing. Either way, the error messages didn't say
• Audio Cleaning Lab

  3 answers, most recent on 8/23/2023

  RE: I DO NOT UNDERSTAND. WHAT IS A POST? ALL I WANT TO DO IS RUN THE SOF
  hi @dale-w...a post is a forum article, like the one you started here, that explains your issue and then other users of the program will help you find the solution. can you tell us what is happening when you try to run the software, and what kind of
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  RE: SFP15 uninstall / reinstall failure
  OK, SP I tried that - no effect. I don't have a program icon on my home screen, it didn't install properly. rraud, I did the revo uninstall thing, downloaded the latest version from Magix, and when I try to install I get an error message saying my
• Music Maker

  6 answers, most recent on 1/25/2024

  RE: Keeps crashing
  But what do i have to do if there is no error, and the program just crashes to desctop without error report or anything?
• ACID

  One answer, on 2/25/2023

  Error re-installing Acid 9.0
  I was getting an error when trying to open Acid 9.0 on my Windows PC. I un-installed the program and tried to re-install it but I keep getting this error. Any thoughts on what is going on and how to fix it?
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  @browj2 Hi John. I have just tried opening ME3 in both MEP 2022 and VPX 14 and getting 'Program cannot be started etc, error code 6. Can you see if your copy will open please? Ray.
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  RE: Serial Number is Invalid or may apply to another product
  Are you telling me that on Nov 2, 2023 for a purchase of the latest version of ACL made on the same day, Magix sent me a link to a version of the program from pre-2014 and pre-2014 installation instructions? How is that even possible? So I need to
• Music Maker

  5 answers, most recent on 2/14/2023

  RE: [Closed] error loading x64 drive. did you forget to reboot?
  My Music STUDIO 12 Deluxe is not working with widows 11 MAGIIX Program DVD-ROM + Auto JamSession templates Error message: error loading x64 drive . did you forget to reboot Please suggest a solution Thank you
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @browj2 @CubeAce @Gid Apology for not get back to your comments. This weekend I had a chance to review my original post @browj2 I included some of my concerns in a recent ticket with Magix. Here are the main problems: Video is recorded at 24fps (I
• Audio Cleaning Lab

  7 answers, most recent on 6/27/2023

  Recording Error
  I have Audio Cleaning Lab 17 that I have been using forever on my Windows 7 computer that crashed and burned. I bought a HP Windows 11. My Audio Cleaning Lab 17 loaded perfectly. BUT and this is why I am here needing help. When I go to Import a
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Ken-Stanley Welcome to the Magix users forum. First, are you aware that Vegas Movie Studio 16 Platinum and Magix Movie Studio 2025 are completely different programs? The latter is built on the old Magix Movie Edit Pro. Movie Studio 2025 is NOT an
• Off topic

  One answer, on 3/3/2024

  RE: Reloading software on new PC
  @David-Somboretz Hi For Magix products, ie not Vegas Pro or any of its derivatives, they have their own forum - link is at the bottom of this page, then we need more information: All products full names and versions. The specification of your
• Music Maker

  10 answers, most recent on 7/4/2024

  RE: VST Buffer Error
  I didn't name the VST because this error arises from multiple VST instruments from a specific manufacturer. Also, this error is isolated to only Magix programs. I have MMM, Acid Pro and Samplitude Music Studio. All three programs receive the error.
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @Felix-Wright Hello Felix, If you send an error message via a Magix program, you will never get a personal reply / feedback from it. However, such error messages are stored in a database, which Magix programmers can later analyse and improve their
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki When the program throws and error message like that, I doubt it is a hardware issue. I was able open and work on HEVC MOVs from an iphone 11 on my old i5. it wasn't a pleasant experience, but I could open them. This issue will be
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi George, At which point does it block - with the downloader program (videoprox15_dlm_et7jp0.exe) or with the download program downloaded by the downloader program? And, how far does it get in the process? All, Has anyone else
• SOUND FORGE

  18 answers, most recent on 4/14/2024

  RE: Izotope RX 10
  Hello all, I've been trying to use Rx 10 elements with sound forge audio 16 for about a month, uninstall reinstall, nothing works. I have izotope portal installed and ALL programs authorized. When I go to preferences, add path, izotope, I keep