• Samplitude

  3 answers, most recent on 1/19/2024

  Samplitude Music Studio 2023 and 2020 Audio Engine error
  I have been using Magix Samplitude for many years and I have recently received the following error."The audio engine (shared mode) or audio endpoint device (exclusive mode) does not support the specified format."I can for some reason record audio
• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  @mike_b58 Hi . . . .  Is this a known issue....maybe AMD based? . . . . Possibly, depending on the GPU's present in the system, for which we need more detailed information, see this topic for what is required and please quote processor and graphics
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Hi, SP and John, I wanted to follow-up and just say thank you for letting me vent on both of you. My nightmare is over. It took until early January 2025. UNACCEPTABLE AND HORRIBLE. The support from Magix and from Izotope is just awful. It takes
• Movie Studio

  84 answers, most recent on 8/5/2024

  RE: Linking "videos" or "projects" question
  @Eric-Elliott BTW, Put down the manual, learn by trial & error, a lot of this really is simple. what you have been told & shown in all your posts & comments is maybe only 15-20 things. & 5-10 of those things is all you need to edit
• SOUND FORGE

  One answer, on 5/18/2024

  Waves Plugins
  Hi, Long time Sound Forge (SF) user and just upgraded to what-I-believe is the latest version (17.0.2). My licensed Waves plugins now crash SF - not sure why, just need help please - I'm in a session and cannot get any of them to load. They ARE in
• Xara Designer Pro

  7 answers, most recent on 8/4/2023

  RE: Help, xara web designer pro no longer saves.
  @Jon-Cawdron Hi . . . . Every time i try and save I'm getting error (unknown error 22) . . . . This would suggest that the program is being blocked either by the destination drive/folder being missing or full. Which drive and folder is the program
• Other products

  3 answers, most recent on 2/5/2023

  [Solved] PROBLEMS TO INSTALL VEGAS PRO 365 (Installation is not completing)
  It's been a pain for me to install Vegas Pro 365. Turns out I uninstalled it because of some unknown internal errors that I couldn't resolve. As soon as I tried to reinstall, the installation was slow and didn't seem to complete. I need the
• Music Maker

  10 answers, most recent on 12/20/2023

  RE: Good-Bye Cruel World I'm Leaving You Today
  well put for personally experience.Don't get me wrong. what got me really into it was the graphical interface. very friendly that makes it easier to navigate around, each dock has a unique look from the other.i'm a small time self employed tech.
• Music Maker

  3 answers, most recent on 3/9/2024

  Music Maker 2024 Premium edition KEEPS CRASHING
  so my program, Music Maker 2024 Premium Edition (latest version) keeps crashing while recording, it gets very frustrating as it keeps doing this, and program shuts down by itself. I get the same error report everytime please see attached files, and
• Music Maker

  4 answers, most recent on 5/20/2023

  [Solved] Phoning home constantly fails
  When starting MusicMaker, it constantly fails to connect when phoning home. I have to start the program sometimes 5 or 6 times before it makes a connection. If the connection fails, the error isn't handled, apparently, at all and the dialog box just
• ACID

  4 answers, most recent on 10/19/2023

  [Solved] Won't Arm--After Reinstall, error 1624
  I've sent a few emails to support with no response, which is extremely frustrating, to say the least. I purchased the upgrade to ACID 11, and it worked fine for about 2 weeks. I used it one morning, came back an hour later, and the program wouldn't
• Music Maker

  13 answers, most recent on 2/17/2024

  RE: VSTs never work anymore
  Thank you so much. Yeah when I use the effects now that I have gotten them off the failed list, the whole program crashes 😂. I wish I could go back to Acid Pro 5. That was the best one. I am most likely going to buy a different program to record on.
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  @Bernardo-Sala Hola . . . . Me sale un error pero sigue instalando . . . . ¿Cambiaste la ubicación donde está instalado el efecto, debería estar en la carpetaC:\Program Files\proDAD\Vitascene-5.0 ? Si no es así cierre el editor de vídeo, desinstale
• Movie Studio

  12 answers, most recent on 4/23/2025

  [Solved] Error after installation when opening program
  Magix Movie Studio 2023 Suite Just purchased on 12/22/2022 When program opens I get the following error: Error in module "OpenCL.dll" (Load address: 0x00007FFEC0A90000) to address 0x00007FFEC0A92F56 (Exception 0xc0000005
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Kelly-Hill Hi We need more information What is the actual issue you are having with Movie Studio 2022? Please include any error message(s) in full. Are the Intel UHD 750 and RTX 3060 drivers up to date? The lastest versions are: - Intel
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley Hi In reverse order: . . . . X16 will not read MTS files . . . . If MEP and Video Easy reads them, then so can VPX 16. Do you get any error message when you try to import the mts file. If the video comes in blank/black then try changing
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Thank you again for that further information. I have edited your computer spec to remove much unnecessary and duplicated data. Please add that edited version to your Signature on your Profile page; it will then appear at the foot
• Movie Studio

  12 answers, most recent on 4/25/2024

  RE: Error Code When Creating a Movie File
  @Marcus-Galiber Hi We need more information, to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @browj2 @CubeAce @Gid Apology for not get back to your comments. This weekend I had a chance to review my original post @browj2 I included some of my concerns in a recent ticket with Magix. Here are the main problems: Video is recorded at 24fps (I
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @CubeAce Hi Ray, You're right, 23 Gb is very unusual, but it's just a typing error... sorry, my fault. It's in fact 32 Gb, two 16 Gb sticks. As for the audio buffers, I'll take your advice and change from 6 to 2. When you say "a setting of 32768 for
• Photostory

  One answer, on 8/11/2023

  Error in module KERNEL32.DLL of MAGIX PhotoStory on CD & DVD 10 Deluxe
  Program can't find DVD burner for project on PC with Windows 10, even after deleting and reinstalling Magix program
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  Hello all, Thanks for the list of what runs ProRes, at least I know not to even try, being a videographer w/ limited $$. I apologize for being very tech inadequate, after a while the verbiage just goes over my head, so I'm left to 'trial and error'
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  So that I can continue with what I'm trying to do, I save that region (or try to, sometimes it take a few attempts before I can save it), I'll save the region as it's own file (sound1.wav). Then I'll go into that file and mix the two album "sides"
• Music Maker

  10 answers, most recent on 9/12/2023

  RE: crashes
  ok i have music maker 24 plus .version 32.0.2.11 the error codes are Internal DSP error :effect "tempo-Pitch/Resample" will be ignored and also Lock not passed during loading Effid:150 this happened when i wanted to load a project up or trying like