• Video Pro X

  32 answers, most recent on 12/5/2023

  RE: Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  @JussiK Hi. Thanks for the additional info. As far as I can tell there is nothing wrong with the video file itself but will ask @johnebaker to check as he has more experience than me with looking at 10 bit log files. There is the QuickTime tag in
• Other products

  3 answers, most recent on 9/28/2022

  [Solved] Error Code 29
  Hello! When starting up my Audio & Music Lab 2014 Premium I was prompted that the licensing needed to be check and clicked on "check license now." After doing so a box popped up that said "Unfortunately your license was not successfully checked.
• Movie Studio

  5 answers, most recent on 7/31/2023

  RE: (MAGIX Movie Edit Pro Plus) & Photo Designer 7
  Hello again.(movie edit pro plus) I found my original software(CD) along with the product code in the box. I deleted everything from my computer,and reinserted the cd for download. I'm ready to lose my head, the first window is, has 3 options:
• Video Pro X

  2 answers, most recent on 8/7/2023

  install of MAGIX Video Pro X15
  when tring to installMAGIX Video Pro X15 the program fails to uninstall prev trial version which is not on my computer as i already unistalled the trial version it sent an error report to magix but cant follow up
• Music Maker

  3 answers, most recent on 3/9/2024

  RE: Music Maker 2024 Premium edition KEEPS CRASHING
  @Crayyy Hi The MUMA location error usually occurs when using an external audio interface ASIO driver mismatch. If this is the case in Music Maker program settings the audio device must be set to use the external audio device's drivers not the Magix
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Kelly-Hill Hi We need more information What is the actual issue you are having with Movie Studio 2022? Please include any error message(s) in full. Are the Intel UHD 750 and RTX 3060 drivers up to date? The lastest versions are: - Intel
• ACID

  9 answers, most recent on 11/25/2024

  RE: Install Error -2147163964
  Thesis Question: Am I completely Cooked?   I'm having some issues with re-installing AP11, My error code is -2147163964I've so far done all of these:- Uninstall .NET framework and reinstall it- Uninstall C++ 2015 - 2022 Redistributable both x86 and
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card
• Music Maker

  4 answers, most recent on 10/6/2022

  RE: [Solved] How to get unlimited loops to load
  First off....this company is an absolute joke. There are so many bugs in this program its unreal. How can i even submit a ticket for help from the company? All it has me doing is run in circles on the website through already asked questions. You
• SOUND FORGE

  74 answers, most recent on 2/21/2025

  RE: SFPro continually crashes - versions 14-18
  So that I can continue with what I'm trying to do, I save that region (or try to, sometimes it take a few attempts before I can save it), I'll save the region as it's own file (sound1.wav). Then I'll go into that file and mix the two album "sides"
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @SCOTT-CHAMBERLAIN Hi Late to the party on this one - the MUMA location error is known to be occur when an external audio device is connected to the computer due to an external audio interface ASIO driver mismatch. If you are using an external audio
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  @Bernardo-Sala Hola . . . . Me sale un error pero sigue instalando . . . . ¿Cambiaste la ubicación donde está instalado el efecto, debería estar en la carpetaC:\Program Files\proDAD\Vitascene-5.0 ? Si no es así cierre el editor de vídeo, desinstale
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @browj2 @CubeAce @Gid Apology for not get back to your comments. This weekend I had a chance to review my original post @browj2 I included some of my concerns in a recent ticket with Magix. Here are the main problems: Video is recorded at 24fps (I
• Photostory

  8 answers, most recent on 2/15/2023

  RE: [Solved] Inability to insert a video in a project on Photostory DeLuxe 2022
  @bdesha Hi . . . . NVidia GeForce GT640 . . .  I have a feeling that the replacement card is the cause of the problem that I am encountering . . . . I would agree - the GT640 is not usable by the program as it does not support NVENC - I would
• Video Easy

  3 answers, most recent on 3/11/2023

  Error code -24
  Bought it new in retail this wednesday and used the serial to download the program. But when I try to start it im getting error code-24.
• ACID

  258 answers, most recent on 9/12/2025

  RE: Feedback on ACID Bugs
  so everything installed fine. I used the program this morning to make a song without issue (Shameless track post lol https://on.soundcloud.com/qrcMt). The problem in the updater not doing anything when the update has downloaded. The minute i click
• SOUND FORGE

  3 answers, most recent on 12/28/2022

  [Solved] Audio Preferences "Error" will not choose "Stereo Mix" Realtek
  With Sound Forge Studio 16, Windows 10 and standard Realtek sound service from motherboard: - Under Preferences, Audio, cannot find any audio choice for "Record". I am using Windows Classic Wave Driver. Playback is Speakers (Realtek etc). Record all
• Music Maker

  9 answers, most recent on 8/1/2023

  RE: Not able to activate my product
  I am not seeing a problem with my email Removed by Moderator. So, I uninstalled the program and went to a link which now ask me to put in the serial #, once loaded an error came up, "shopmanager Cache DBerror. Driver NotAvialiable? Does that make a
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @CubeAce Hi Ray, You're right, 23 Gb is very unusual, but it's just a typing error... sorry, my fault. It's in fact 32 Gb, two 16 Gb sticks. As for the audio buffers, I'll take your advice and change from 6 to 2. When you say "a setting of 32768 for
• Music Maker

  27 answers, most recent on 12/6/2023

  RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
  @DanM. It would appear, from the error message and the screen behind, that you are trying to install Music Maker whilst also having a version of the program open and running. Is that true? If so, try closing the version that is open and then retry
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Ken-Stanley Welcome to the Magix users forum. First, are you aware that Vegas Movie Studio 16 Platinum and Magix Movie Studio 2025 are completely different programs? The latter is built on the old Magix Movie Edit Pro. Movie Studio 2025 is NOT an
• Video Easy

  11 answers, most recent on 2/26/2024

  RE: Registering a Downloaded copy
  @martin-k9847 I just need a serial key. How do I get one That question was answered much earlier in this thread: you need to buy the new version of the program. Sorry, there is no alternative! BTW, I don't believe either @johnebaker or I were
• SOUND FORGE

  19 answers, most recent on 2/22/2024

  RE: Soundforge 17 Trial just won't launch. Windows 10.
  @Ludwig-Bouwer I suspect it crashes during the VST scan. Try moving the audio_plugin_scan_server and audio_plugin_scan_server_x64 executables in the Sound Forge program folder to a different location, for example create a new backup subfolder and
• Movie Studio

  2 answers, most recent on 5/4/2023

  Exporting Video Error
  Hello. Bought Magix Studio 2023 Platnium to make a video with music of our family holiday. After spending HOURS putting it together, now I get errors trying to export it. I have tried different formats and the error box comes up with no error code.