• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi Dan. When you last posted a similar problem you were using an nvidia 1030 I think and trying to use the effect on HD video. If you are now trying to render 4K video I think you are running into similar problems as before as the 3050
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @johnebaker Hi John EB, The Neat Video problem was caused by patches 233 in MMS and 255 in VPX. The crashing problem with NV 5 is still there in both. John CB
• Music Maker

  2 answers, most recent on 8/4/2023

  RE: [Solved] Grid snapping samples issue
  @Tartu2 https://www.magix.info/us/forum/big-problems-with-dragging-objects--1327929/
• Off topic

  3 answers, most recent on 5/21/2026

  RE: VIDEOAKTIV YT no more?
  @idd-2016 They just uploaded a couple of Sony Alpha 7R VI videos three days ago, so it definitely doesn't look like they planned this. Maybe it's a legal problem (three strikes by a malicious third party) or their account was compromised and
• Video Pro X

  7 answers, most recent on 3/19/2026

  RE: $39 VPX16 on HB
  @AAProds Hi Al, I hope that you got VPX16. A year from now you'll wonder why you didn't make the move to VPX sooner. @johnebaker Hi John EB, What was the Windows update and what was the problem? John CB
• Video Pro X

  17 answers, most recent on 6/13/2025

  RE: VPX 17 - project folder - transferring clip from list to timeline
  @Can-Dive Hi, As for the Scene/take bug, you indicated that you had reported it before, did you receive any feedback from Support acknowledging it as a bug? I also raised this in a follow up message to a ticket started on January 11, 2022, along
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  @Bill-Fike  You might try experimenting with the playback buffer setting. as SP stated, the Magix low latency driver has been known to to cause problems., sometimes, system wide
• Movie Studio

  6 answers, most recent on 11/6/2025

  RE: Text-To-Speech Generating Preview/Full Audio stopped working
  I have quite a similar problem, but speech to text doesn't work. Analyzing starts and some word is coming to the one "box", but then it stops and nothing happen. Functionality has been worked very well earlier.
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds @browj2 @johnebaker Hi Al, John and John, Having updated both VPX and VdL, no reactivation was needed, so this problem seems to be entirely random! And I've checked my account, only one activation used for both softwares. Jeff
• Movie Studio

  5 answers, most recent on 2/23/2026

  Incorrect frame rate on AVI output, incorrect display of frame
  The AVI output uses a lossless compressed codec by default. I have videos in the standard US format 23.976 (24000/1001) But on output I can only coerce it to (23976/1000) which causes problems when matching videos after using other programs on the
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  Heres what the last report states:- SourceACID Music Studio 11.0 SummaryStopped working Date‎19/‎02/‎2026 14:39 StatusReport sent DescriptionFaulting Application Path:    D:\Music\ACID11\musicstudio110.exe Problem signatureProblem Event Name:  
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• Video Pro X

  3 answers, most recent on 3/17/2026

  add-ons
  Hi, I've encountered some issues and uninstalled and reinstalled MAGIX Video Pro X17. Unfortunately, when I try to reinstall the proDAD add-ons, it says they're already installed. How can I fix the problem of reinstalling the add-ons?
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy. Assuming the CD's resolution is at best 640x480 and you have upscaled that to 1920 x 1080, I think that in itself would introduce problems with jaggies as well as moire. Maybe Al will have better insight to this when he comes
• Movie Studio

  5 answers, most recent on 9/10/2024

  [Solved] synchronize video tracks with audio tracks
  Hi,   I am using Movie Studio Suite 2023. I am trying to synchronize two video tracks with their audio. Following the instructions, I split video and audio on different tracks, I click on the reference audio track, then click on the track to be
• Music Maker

  7 answers, most recent on 4/8/2025

  RE: Hi, program keeps crashing, wont save project.
  @Billee06 Works fine here. Must be a problem with your PC.
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT, https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) Have you tried installing the latest v14 of Visual C++ Redistributable? That might fix the
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
• Video Pro X

  One answer, on 1/11/2026

  RE: "Mixdown - Please Update Your Graphics Card Driver"
  https://www.magix.info/us/support?question=466428&category=0&title=why-is-there-suddenly-a-fallback-to-the-cpu-for-hardware-accelerated-exports-via-the-nvidia-graphics-card At the moment, it does not appear to be known when the problem will
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  @Tom-Essex Hi, I'm still not sure about what your problem is. Do you have multiple streams as indicated by @johnebaker? If so, it would have been helpful to have indicated that at the beginning as this is not something that most users have or do. If
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  SourceACID Pro 8.0 SummaryStopped working Date‎29/‎12/‎2025 09:14 StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\ACID\ACID Pro 8.0\acidpro.exe Problem signatureProblem Event Name:    APPCRASHApplication Name:  
• Video Pro X

  One answer, on 3/31/2025

  [Solved] VEGAS Pro Post 21 が初回起動時から立ち上がりません
  VGAS Pro Post 21　　Version21 .0（Build 108）ですが今までは Windows 10 Pro で何の問題も無く使用しておりました。Win10 サポート終了の前に Windows 11 Pro の新しいマシンを新たに仕立てるために まず従来のライセンスをディアクティベートし、VEGAS Pro Post 21
• SOUND FORGE

  4 answers, most recent on 7/8/2024

  RE: [Solved] SF18 crashes when loading a file.
  You could try resetting Sound Forg14 and/or 18 in the 'File' menu.. however I would surmise it is a PC related issue. Some folks have had issues with MP3 files and resetting usually resolves that issue. There are no common problems with PCM wave
• Movie Studio

  20 answers, most recent on 6/2/2025

  RE: Mastering Suite has disappeared
  @hdrechsel18 Hi Harry, Thanks for your version information. I was also able to reproduce your problem with MMS 23.0.1.236. Unfortunately, I have found that there is a BUG in the version MMS 23.0.1.236 that causes your problem. What you could do is