• ACID

  One answer, on 10/27/2024

  Error message trying to update Acid Music Studio 11
  Each time I try to update Acid 11.0.10 (build 21) an error message pos up. Error: -2147163967 occurred during installationError: Failed to install Microsoft Visual C++ redistributable (x64) What is going on? Processor    Intel(R) Core(TM) i3-2100
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  @Matth Hello Matth, It's unfortunate that you haven't been able to resolve your issue (yet). As a moderator, I see that you changed your name from Matthew-Hopcropt to Matth on August 26, 2025. Did you also happen to change your email address?You
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi . . . . Metadata staging failed error, . . . . Assuming you mean you are seeing ID 131 errors in the Windows event logs, what customisations to features, services, etc, have you made to the Windows installation? What is your computer
• SOUND FORGE

  8 answers, most recent on 7/1/2025

  RE: Error while writing noise sample file! - Audio Cleaning Lab 4
  hello all, in my cleaning lab 4, when i go to save my project to MPEG 2 or MPEG 4 i get this ....error while writing noise sample file. any ideas as to why? i got no help from magix service only that my titles were too long!! thanks for any help...
• ACID

  4 answers, most recent on 3/6/2024

  [Solved] Rendering
  Trying to render a song I created on ACID Pro 11 but keep getting the following error: Plug-in: 'AM-Munition_VST' failed to load.  Please make sure the plug-in is properly installed.Plug-in: 'eFX_Reverb_VST' failed to load.  Please make sure the
• Audio Cleaning Lab

  14 answers, most recent on 1/27/2025

  RE: "Import for file type 101 is not possible" errors
  Trying to get to grips with Audio Cleaning Lab 4 coming from CoolEdit Pro 2.1 (yes, THAT old) I am coming across the same problems as the OP.FWIW I get the "Error while writing noise sample file" when trying to change the "Noise Sample" using the
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . ran VPX 16 again and this time it offered an update which I installed and then it opened without the error . . . . What are the version numbers of: VPX 16 after the update  The Intel UHD 770 iGPU driver  The RTX 2080ti
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  @GregoryP-Lewis I found a Reddit post where the writer solved the AppHangB1 crash by plugging their HDMI monitor cable into the GPU ports instead of the motherboard ports. Are you using aPC or a
• Movie Studio

  One answer, on 7/25/2024

  error message
  Hi not sure if anyone has had same error message(attached) had my video on the timeline and added a mp4 music track. Tried playing and the error message appeared and the music would not play.
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  @JIM-MAXIM In addition to what @AAProds (Al) has suggested, I see from the image of the error report that the problem images are saved to your OneDrive. Use of any cloud storage service whilst editing, exporting etc., of video and/or image files is
• Movie Studio

  7 answers, most recent on 11/10/2024

  RE: Program will not run.
  @George-Moore Welcome to the Magix users forums. You have posted two screenshots (thank you for them, by the way!) but they seem to be suggesting two different problems? One suggests there is a problem updating Movie Edit Pro Premium, which is now a
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  This is the essence of my problem. I have emails from Magix confirming my email address and original order in 2021 but that email is not recognised by the system. I have tried all other email address I have and checked for typos and to no avail. I
• SOUND FORGE

  One answer, on 5/25/2025

  RE: Where does the extra text come from?
  If there is a region list made with another editor, could that cause this error? Hi @Christer-Lindstedt, Yes, it likely is a marker (metadata) from another application. You can delete it if so desired. It does not affect the audio or the audio
• Web Designer

  7 answers, most recent on 10/29/2024

  RE: Activation of 2nd device
  @Jacques-Coetzee Hi Please do not post serial numbers in the forum, or any other personal/confidential information. This is an open, ie public, forum not Magix support. From the image posted you have a spare activation slot available so the number
• Movie Studio

  4 answers, most recent on 11/7/2025

  RE: issue when entering the licence number for a free demo
  Thanks for your answer, John. Unfortunately only digit is allowed. . A copy\paste with alphanumeric is impossible. the error message is in French but the reason is clear. I opened a ticket at the support dept 6 days ago but I got no
• SOUND FORGE

  One answer, on 7/1/2025

  Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
  Recently had to reset my computer which deleted all apps. Now trying to reinstall the program. Error msg says: Voucher code invalid or already used. The code is valid and I don't understand the part about it being already used. Need help.
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  Drivers are up to date. No error message because the program crashes before fully loading. Gives me the option to send crash log to Magix which I have done. Have to use task manager to exit.
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  Good morning. I still have no website, although I can see files sitting on the OVH server. I'm trying to upload a screenshot but all I get is an error message at the moment. Have tried a png and a jpg version but both giving error message. What am I
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  @stephen-logsdon Thanks for the additional Reliability Monitor screenshots. BUT these show no evidence of any app failure (there's a complete absence of any red Xs for the past four days!) I notice the second image does suggest that VdL has been
• Other products

  4 answers, most recent on 1/15/2024

  [Solved] CD Architect 5.2
  I have a new computer. I installed CD Architect version 5.2. I get a box saying I need to register it. I fill out the form and I get an error message 12037, certificate is out of date or invalid. I re-installed it and registered it online. They said
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  My Audiostudio16 all of a sudden failed to record.
  My Audiostudio16 all of a sudden failed to record sound after clicking RECORD button. The timeline pointer would move down the timeline, but no sound was recorded; no modulation flux as pointer progressed down timeline window. So I updated to newer
• Music Maker

  5 answers, most recent on 2/11/2025

  RE: Can't drag loops onto my system
  @Curtis-Harmon As advised in your duplicate post about this, please provide either a screenshot of the error message or at least its full wording. JeffForum Moderato
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  I have Unlimited and was reissued serial numbers for several applications including Premium. Unlimited adds the loops for 1 year. There is a coupon code for that which is accessed through the music store. I did not get the coupon code for Creators
• Movie Studio

  One answer, on 6/5/2024

  RE: Movie Studio Ultimate 2025 (in french Videodeluxe Ultimate 2025)
  Hi, This error may also be related to other situations. For help, see this post https://www.partitionwizard.com/partitionmagic/error-0xc0000022.html