• Music Maker

  3 answers, most recent on 8/21/2020

  [Solved] Music Maker only exports part of song
  I just got the free version of Music Maker, installed it, updated to the latest patch, and started playing with it. I don't remember reading anything that says it was limited in how long a track it could export. I have created a track with 64 bars,
• Music Maker

  4 answers, most recent on 7/16/2020

  RE: [Solved] I bought 2020 in May and now I have to pay for the upgrade to 2021?
  @Ginny First off, the program is FREE! With Plus or Premium, you are purchasing features and presets and you get credits for instruments and soundpools, but the program itself is the same as the free version. If you purchase the new Premium 2021,
• ACID

  2 answers, most recent on 7/15/2020

  RE: [Solved] Where is the update to 8.0.7.231 and the patch to 8.0.8.29?
  Hi @Sam-Gerardi > WHERE IS THE DOWNLOAD PAGE? That's a fair question. I don't believe the automatic update notification and download option was added until 8.0.7.231 - the version you are requesting. You can always download the latest version of
• ACID

  2 answers, most recent on 7/15/2020

  [Solved] Where is the update to 8.0.7.231 and the patch to 8.0.8.29?
  I have ACID PRO version 8.0.3. Where is the update to 8.0.7.231 and the patch to 8.0.8.29? Why is this so hard? It should be available under my profile where I log-in! Why do I have to log into 5 different pages and look for hours on a forum where
• Music Maker

  8 answers, most recent on 10/22/2020

  RE: [Solved] Missing Midi objects after saving
  Hi, I added the missing part in my example, then copied all the parts (midi copy) one by one into one large midi part for each track. I've reopened it twice and so far, no parts have gone missing, so I'll persevere with this technique. I've also had
• Video Pro X

  4 answers, most recent on 7/8/2020

  RE: [Solved] Missing Movie and editing templates
  @paulsweigert @johnebaker @browj2 There is an update patch, issued this morning I think, which resolves this problem. The missing Templates now appear where they should! Jeff
• Movie Studio

  3 answers, most recent on 6/23/2020

  RE: [Solved] Is Movie Edit Pro update from 19.0.1.23 to 2020 free?
  @Basheer Hi, One year from when you last paid. Please see the Update Service details on Magix.com. You should be aware of this, including the details. To see the end date of your Update Service, go into your account. Your projects will work in
• SOUND FORGE

  5 answers, most recent on 6/20/2020

  [Solved] SoundForge 13 Pro cannot read/save mp3 format files
  I recently installed SF13 Pro on a new computer (Windows 10), and have lost the ability to read mp3 files or save mp3 files.I’ve rebooted several times, tried to drag and drop, made sure .mp3 was an audio format I’d selected to associate with
• Music Maker

  One answer, on 6/12/2020

  [Solved] Device compatibility
  Hi all   I use MM quite a lot on my PC and love it, but I do a lot of travelling and use a tablet PC so I was wondering if MMPlus is compatible with an iPad pro 2020 I pay the subscription for all the loops but would only download the ones I would
• ACID

  2 answers, most recent on 4/2/2020

  [Solved] Acid 365 license - what's it for?
  I bought a license for Acid 365 when version 9 came out, and I thought that the benefit to doing that was that I'd get perpetual upgrades when new versions came out. I see that version 10 is out now, but my software says it's up to date.The website
• Photostory

  4 answers, most recent on 3/26/2020

  RE: [Solved] Update Service Photostory Deluxe
  @PeterD58 From my experience, notifications of the Update Service being about to expire seem to start being sent about a month before the actual expiry. Hence, I think the reason for the emails you've received. It also looks like an update to the
• Photostory

  4 answers, most recent on 3/26/2020

  [Solved] Update Service Photostory Deluxe
  Hi, I have been getting emails saying the update service for Photostory Deluxe will expire in a few days, along with a price for the update (£34.99). I bought the program on April 23rd April 2019, so presume I can ignore this message and make a
• Movie Studio

  5 answers, most recent on 3/9/2020

  [Solved] MEP update 19.0.2.58
  Greetings Update loaded OK and Store seems to load quickly. A change of date will soon see if it's repaired. However, the patch seems to have messed up (at least) NewBlue Essential IV. Magnifying Glass now has "gone peculiar". The attached video
• Music Maker

  4 answers, most recent on 11/26/2019

  RE: [Solved] Renaming patches created on VST synths.
  So …. I was using the wrong "save" option. I was using the "save patch..." option under the Plug-In dialogue......should have been using the "save as" or "save to my favourites" option ( found by right clicking the drop down arrow in the Patch Name
• Music Maker

  4 answers, most recent on 11/26/2019

  [Solved] Renaming patches created on VST synths.
  Really enjoying the MMM 2020 premium. Issue..... I have spent some time creating some sounds of my own using the VST synths (using the presets as a starting point) and saved them with new file names. When I have later re-loaded my new presets, they
• ACID

  3 answers, most recent on 11/21/2019

  RE: [Solved] problems with acid pro 9
  Having issues with midi merge function in Acid Pro9. It randomly add notes (duplicates of previous takes, presumeably) every time I overdub. Anyone know why? That issue should be solved with the patch released today V9.0.3.30.
• Music Maker

  46 answers, most recent on 4/7/2021

  RE: [Solved] Unlimited loops
  Just FYI: The relevant update to address this issue (version 28.0.2.45) officially want live yesterday. So, this patch is being deployed through the auto-update function in the program to all users now. Sorry for the hassle to anyone who was
• SOUND FORGE

  7 answers, most recent on 11/13/2019

  [Solved] Color issues with process windows
  In the past 2 weeks, for some reason my fader lines and meters have turned pink and you can't really see them. Some of the fader buttons are missing as well. It's not on every single one but quite a few. I have tried uninstalling and reinstalling
• Music Maker

  7 answers, most recent on 10/16/2019

  RE: [Solved] Install VST Instruments (.dll)
  @mikebot It's free! See tutorial below on Getting Started in MusicMaker 2019. The interface was changed slightly in 2020, including some changes in a patch, but the principal is the same. You will likely have to Activate using any activation codes
• Music Maker

  4 answers, most recent on 9/29/2019

  RE: [Solved] Latest upgrade of Magix Premium 2019 eliminated use of mp3 files
  @NancyHollo Hi . . . . I just installed a free upgrade to Magix Premium 2019. I now have 28.0.0.12. Now I can no longer import or export mp3 files . . . . I assume you mean upgraded from Music Maker 2019 to 2020 - Magix is the company. The upgrade
• ACID

  One answer, on 5/26/2019

  RE: [Solved] Acid Pro 9 Native Instruments Soft Synth not mapping correctly
  Here's my reply from the help ticket I opened: Dear customer,Thank you for your message.The soft synths not loading correctly seems to be a bug in Acid Pro 9. Our developers are currently working on a solution. The patch solving this issue should be
• Movie Studio

  11 answers, most recent on 5/14/2019

  [Solved] Video Preview Playback Issue
  Hi, I'm having a really hard time using the MEP19 Premium version 18.0.3.261 When making videos, the preview playback is all scrambled and jumpy, keeps freezing and stalling too. It won't seem to play the video properly no matter what my settings or
• Movie Studio

  10 answers, most recent on 5/10/2019

  RE: [Solved] Track Selection (For synchronized tracks)
  @SullyPanda76us Hi See your topic way back here. Unless you have upgraded you are still on, and the image you posted looks like, VDL (MEP) 2017, however the version number under Help, About will tell which version and patch level you are at. VDL/MEP
• Movie Studio

  12 answers, most recent on 4/26/2019

  RE: [Solved] MEP 16?
  So then I will be looking for 'MEP2016' but how will I know if its version (15.0.0.114)? Thanks! @CarpentersMate You won't. What you get is the release version, which will be 15.0.0.something. Then either the program will propose an update to