• Video Pro X

  7 answers, most recent on 3/19/2026

  RE: $39 VPX16 on HB
  @AAProds Hi Al, I hope that you got VPX16. A year from now you'll wonder why you didn't make the move to VPX sooner. @johnebaker Hi John EB, What was the Windows update and what was the problem? John CB
• Video Pro X

  17 answers, most recent on 6/13/2025

  RE: VPX 17 - project folder - transferring clip from list to timeline
  @Can-Dive Hi, As for the Scene/take bug, you indicated that you had reported it before, did you receive any feedback from Support acknowledging it as a bug? I also raised this in a follow up message to a ticket started on January 11, 2022, along
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  @Bill-Fike  You might try experimenting with the playback buffer setting. as SP stated, the Magix low latency driver has been known to to cause problems., sometimes, system wide
• Movie Studio

  6 answers, most recent on 11/6/2025

  RE: Text-To-Speech Generating Preview/Full Audio stopped working
  I have quite a similar problem, but speech to text doesn't work. Analyzing starts and some word is coming to the one "box", but then it stops and nothing happen. Functionality has been worked very well earlier.
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds @browj2 @johnebaker Hi Al, John and John, Having updated both VPX and VdL, no reactivation was needed, so this problem seems to be entirely random! And I've checked my account, only one activation used for both softwares. Jeff
• Movie Studio

  5 answers, most recent on 2/23/2026

  Incorrect frame rate on AVI output, incorrect display of frame
  The AVI output uses a lossless compressed codec by default. I have videos in the standard US format 23.976 (24000/1001) But on output I can only coerce it to (23976/1000) which causes problems when matching videos after using other programs on the
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  Heres what the last report states:- SourceACID Music Studio 11.0 SummaryStopped working Date‎19/‎02/‎2026 14:39 StatusReport sent DescriptionFaulting Application Path:    D:\Music\ACID11\musicstudio110.exe Problem signatureProblem Event Name:  
• Samplitude

  2 answers, most recent on 9/21/2024

  [Solved] Takes Missing
  Hello All, my recorded Takes are missing. I'm recording sections on one track. I record one Vocal verse and then a second verse and then a third verse. After each recording of a verse I select the Take I want and copy it to a different track. Then I
• Video Pro X

  3 answers, most recent on 3/17/2026

  add-ons
  Hi, I've encountered some issues and uninstalled and reinstalled MAGIX Video Pro X17. Unfortunately, when I try to reinstall the proDAD add-ons, it says they're already installed. How can I fix the problem of reinstalling the add-ons?
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• ACID

  4 answers, most recent on 10/19/2023

  RE: [Solved] Won't Arm--After Reinstall, error 1624
  I've got the same error (1624) during installing Pro 11 essentialFX Suite on Win 10.MS tool:https://support.microsoft.com/en-gb/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4dworked for me.
• Movie Studio

  One answer, on 2/2/2024

  RE: [Solved] I've lost my magix products download page when I sign in
  @Lisa-Sargent These are user to user forums so not a contact for any Magix staff, sorry. You need to email infoservice@magix.net and ask for their help in resolving the problem. Do ensure you give as much detail as you can in your email in order to
• Music Maker

  7 answers, most recent on 4/8/2025

  RE: Hi, program keeps crashing, wont save project.
  @Billee06 Works fine here. Must be a problem with your PC.
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy. Assuming the CD's resolution is at best 640x480 and you have upscaled that to 1920 x 1080, I think that in itself would introduce problems with jaggies as well as moire. Maybe Al will have better insight to this when he comes
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT, https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) Have you tried installing the latest v14 of Visual C++ Redistributable? That might fix the
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
• Video Pro X

  One answer, on 1/11/2026

  RE: "Mixdown - Please Update Your Graphics Card Driver"
  https://www.magix.info/us/support?question=466428&category=0&title=why-is-there-suddenly-a-fallback-to-the-cpu-for-hardware-accelerated-exports-via-the-nvidia-graphics-card At the moment, it does not appear to be known when the problem will
• Music Maker

  2 answers, most recent on 8/4/2023

  RE: [Solved] Grid snapping samples issue
  @Tartu2 https://www.magix.info/us/forum/big-problems-with-dragging-objects--1327929/
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  @Tom-Essex Hi, I'm still not sure about what your problem is. Do you have multiple streams as indicated by @johnebaker? If so, it would have been helpful to have indicated that at the beginning as this is not something that most users have or do. If
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  SourceACID Pro 8.0 SummaryStopped working Date‎29/‎12/‎2025 09:14 StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\ACID\ACID Pro 8.0\acidpro.exe Problem signatureProblem Event Name:    APPCRASHApplication Name:  
• Movie Studio

  20 answers, most recent on 6/2/2025

  RE: Mastering Suite has disappeared
  @hdrechsel18 Hi Harry, Thanks for your version information. I was also able to reproduce your problem with MMS 23.0.1.236. Unfortunately, I have found that there is a BUG in the version MMS 23.0.1.236 that causes your problem. What you could do is
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: Playback Stutter MEP 2016 Plus
  @CarpentersMate No problem Mike. You could have been suffering an internet problem or been on holiday. I now carry sun cream in my camera bags and now we have rain 🤣. I will look them up when I get time. They sound fun. I'm here taking a break from
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  Thanks, enjoy your day out. No, the camera has never had its settings changed. If it helps, in a previous thread I said I got the trial version of Magix, which worked no problems (win 11 pc) then when I purchased it, it gave nothing but problems,
• Music Maker

  8 answers, most recent on 4/11/2025

  RE: Fixed the earlier crashes...now have this issue.
  @AJenn Thank you very much for the detailed screenshots. This looks all fine to me. Does this problem only occur if you record while playing back other tracks with Opus? Or does it also happen if only have other VST instruments playing? If this