• Video Easy

  11 answers, most recent on 2/26/2024

  RE: Registering a Downloaded copy
  @martin-k9847 Hi . . . . The software that cam with the capture device no longer workes. . . . . What did not work - any error messages or crashing? What changed on the computer between working and not working? What is your computer soecification
• Movie Studio

  7 answers, most recent on 11/10/2024

  RE: Program will not run.
  @George-Moore Hi George Your Movie Studio is the current major version, ie v24, however you are missing 2 patches, 24.0.1.216 and 24.0.1.219. From the additional information, what is your computer specification, including Windows version and
• Movie Studio

  12 answers, most recent on 3/26/2024

  RE: Is there a way to download any bug fixes for Movie Studio 2023?
  @Fred-Hoeser Hi In reverse order: . . . . external hard drive is connected via a USB 3 cable directly to my PC . . . . Is the port it is connected to a USB 3 port? If you look into the socket the 'key' should be blue. As you surmise, this could be
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  I have a similar problem with PhotoStory Deluxe 2025. I start the app and this is as far as i get. There is a dialog box behind the splash picture which says 'Unspecified error' Before this happened, I was getting a violation error every time I
• Movie Studio

  6 answers, most recent on 8/31/2022

  [Solved] Movie Magix freezes
  Movie studio platinum 2022 (ver: 21.0.2.1380) freezes after inserting video track. Uninstalled and reinstalled. Same problem everytime. For the moment software is useless. Please help. running on PC: Processor    Intel(R) Core(TM) i7-9700K CPU @
• Movie Studio

  14 answers, most recent on 4/8/2024

  RE: upgrade advice - movie studio suite 2023 to movie studio suite 2024
  @spuddy13 Hi Brian . . . . The only thing I would say about the build is with an AMD Processor you will not get the benefit of having an inboard GPU as well as the 3070 . . . I am with Ray on this one. For upgrading my PC later this year, I am
• Movie Studio

  14 answers, most recent on 4/8/2024

  upgrade advice - movie studio suite 2023 to movie studio suite 2024
  i currently run movie studio suite 2023 on my i5 processor laptop i have now purchased movie studio suite 2024 upgrade only issue i am buying new modern hardware (desktop pc) for movie studio suite 2024 suite will it install as a standalone package
• Photostory

  11 answers, most recent on 1/7/2024

  RE: SOS!!!!
  The crash happens when I try to change the folder in the explorer. I like to keep the "working files" (psd, tiff, 50-100MB) in the same folder. Could that explain the issue? It just freezes without warning. won't close. I need to end the program
• Music Maker

  2 answers, most recent on 2/19/2024

  RE: 10661
  @Chasidy-Dobbs Hi Music Maker is a Windows only program and will not install which is what the error message is indicating. If you have Parallels and a Windows OS installed on the virtual machine then you can try installing Music maker, however if
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Elprimeradavio Thank you for the data and screenshot. That is clearly a display/graphics issue so the first thing I would check is that your graphics drivers are fully up to date. I note your CPU is listed as being "Intel Iris Graphics eligible".
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee Hi. You don't have to have a one drive account on Win 11. It can be disabled and uninstalled from Windows. It is not however an easy to do operation if you are not that familiar with customising Windows. There are help sections on the
• Movie Studio

  9 answers, most recent on 12/12/2023

  RE: Cannot render video MP4 but sound ok
  Thanks, very helpful.Intel(R) Xeon(R) CPU           X5550  @ 2.67GHz   2.66 GHz  (2 processors)24 Gb Ram Do you mean file/settings on the video file? What upgraded graphics card would you recommend?
• SOUND FORGE

  17 answers, most recent on 5/1/2024

  RE: Remove Context Menues from older installations
  Hello SP,   thanks again for your advice. 1. Again i reninstalled SF 16 2. -> Restart 3. Uninstall with revo uninstaller Scan of the registry -> where i found further entries Deleted them too with revo 4. -> Restart   5. In Regedit the SF
• Movie Studio

  38 answers, most recent on 12/25/2023

  RE: Problem with Movie Studio Edit 2024 Platinum
  @Robert-Doherty Hi Robert. If possible I need a reading during loading of the project and during playback, highlighting the memory used section. Also you can change the processor view. Before MMS is loaded on my machine. During playback. Notice it
• Video Pro X

  36 answers, most recent on 12/2/2022

  [Solved] Video Pro X14 lags/freezes on Move or Resize, even when run as Admin
  Video Pro X14 lags/freezes on Move and Resize, even when run as Admin. When I try to Move or Resize a jpg image, or when I try to color text, Video Pro X freezes for 10 or 20 seconds. REVISED: This workaround worked once only: Disable
• ACID

  14 answers, most recent on 11/24/2022

  [Solved] Live Track Record Latency
  Hello, I posted a similar question awhile back but realized that I had accidentally posted in Samplitude so I am asking again under the Acid category. I am using Acid Music Studio 11 and have a latency recording issue.   There is a delay when I
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Black video on import is most commonly caused by issues with the graphics card (GPU) drivers or display options settings in the program for hardware acceleration of decoding, processing and export, where possible, by the GPU . Open
• Music Maker

  2 answers, most recent on 3/13/2024

  Cannot install Music Maker 2024 - Empty Error Message
  This happens every time I launch the installer.. Not sure what's up.OS: Windows 11Processor: Intel i9-13900KF (13th gen, 24 cores)RAM: 64GBDisk Space: 8TB NVME (6.4TB Free)Graphics: Nvidia RTX 4070 TiRan as administrator, turned off UAC, no
• Audio Cleaning Lab

  6 answers, most recent on 2/15/2024

  RE: Recording through Import Vinyl stops prematurely
  @Ronald-Chin Ok, not sure if the Pentium processor is fast enough for modern audio software and hardware. There is also a 32 Bit version of Sound Forge Audio Cleaning Lab 4 available during install. Did you install both the 32 Bit and 64 Bit
• ACID

  6 answers, most recent on 12/25/2023

  RE: Acid Music Studio 11 don't working
  @Ageu-Dhell Hi We need more information on the specification of your computer system including Windows version and build number. See this topic for what is required and please quote processor and graphics card make/model in full, and the GPU driver
• Movie Studio

  One answer, on 9/15/2023

  RE: Advice Requested: Second Monitor
  @CLINT-DANBURY Hi. Trying it out won't break anything but it may struggle to work. According the specs sheet for the processor it should be capable of supporting up to three monitors but that may be program load dependant. In theory, a lot of
• Video Pro X

  22 answers, most recent on 6/1/2024

  RE: My Video Pro X keeps crashing
  @KBL Hi Thanks for the information. The Preview monitor 'Lightning' icon needing to be turned on reduces the load on the PC by reducing the rendered video resolution and frame-rate for playback of the timeline in the program, it does not affect the
• Movie Studio

  5 answers, most recent on 6/4/2024

  RE: What software is recommended for Suite 2024
  @Jennifer-Barnes Hi Are the Intel UHD 630 drivers up to date - the latest version is 31.0.101.2128 available here. . . . . taking 30mins to process a 20min DVD quality film . . . . Assuming you mean rendering and burning to disc or ISO image, this
• ACID

  6 answers, most recent on 4/22/2024

  RE: Crashes every five minutes literally
  @Brandon-Montoya Hi . . . . I'm on a brand new notebook . . . . We need more information on the Asus Notebook: Computer specification, Windows version and the Acid version number, see this topic for what is required, and please quote processor and