• Rescue Your Videotapes!

  5 answers, most recent on 3/5/2023

  RE: Need of a " updated and compatible driver".
  @Pierre_S Check your Windows security settings as follows (or similar): Windows Settings > Privacy; under App permissions, for "Camera", scroll down to "Allow desktop apps to access your camera" and set it to ON. Do the same for Microphone.
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  @GRB One programmer is going to cost them at least 100.000 Euros per year (salary + social security + development software licenses + hardware). They would need to sell a lot of licenses for this. I understand if it was a full time employee or group
• ACID

  11 answers, most recent on 8/24/2023

  RE: System low on memory error message
  @Rob-Lucchesi Please check your audio driver settings in ACID, maybe try a different driver. Also check if microphone access is enabled in your Windows security settings.
• Rescue Your Videotapes!

  2 answers, most recent on 4/27/2023

  RE: I can't get the grabber driver updated for my new win 11 computer. mic
  @palle-jensen Hi . . . . microsoft will not allow it for security reasons . . . . Are you getting this message: If so in Windows settings, Apps, Advanced app settings, Choose where to get apps set the option to Anywhere except warn me before
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  Thanks @SP. Here is what is coming up when I pull up the crash reports. I have emailed tech support but I haven't heard back yet. I appreciate any incite you have into this. @rraud I appreciate your tips as well, I had actually seen your tip on
• Music Maker

  7 answers, most recent on 2/20/2023

  RE: Music Maker Premium 2023
  @Robert-Aprill Have you done as @SP. advised and turned off any and all antivirus and/or firewall programs you have running? Also check your settings for Protected Folders and Ransomware. Quite often, it is Windows security settings that seriously
• Music Maker

  28 answers, most recent on 5/17/2023

  RE: Magix Music Maker Not Responding
  @damon-briggs The program stopping as soon as you log in could point to a problem with your security or firewall settings in Windows 11.
• Rescue Your Videotapes!

  One answer, on 5/25/2023

  RE: I have Magix Video Saver, 8th edition
  @Egil-Engvik Hi . . . . It seems that my Video Converter do not work. When I open the program and come to Import nothing happens . . . . Check the following:- In Windows 11 Settings,Privacy & Security, App permissions, Camera and Microphone
• Rescue Your Videotapes!

  5 answers, most recent on 4/30/2023

  New Email address - had to re-register
  Hello, I have had to re-register into my account, as my email has been hacked. I went in to the new account and it said that my login details for my program had already been used - yes it has by me! I have forgotten my old password, but cannot
• Rescue Your Videotapes!

  5 answers, most recent on 3/5/2023

  Need of a " updated and compatible driver".
  Install Magix Video easy Video Saver version 7.0.1.12 But when connecting USB video converter (K0065). Windows 11 tells that file " DxVGrb.sys " can not be read. by security reasons. Requested to get an " updated and compatible driver". Where can i
• ACID

  8 answers, most recent on 10/3/2023

  RE: Moving multiple tracks at one time
  @GRB This post is about Acid but you mention Music Maker. Was that a mistake? If it was, fair enough but please do not ask questions about other software, even if the subject of the question is very similar. If you want to ask this about MM, please
• Music Maker

  9 answers, most recent on 1/19/2023

  RE: Can't add serial number
  thanks - tried running as an administrator .. didn't work. Will see if there is something obvious in security settings ..   Thanks for helping - appreciated
• Movie Studio

  87 answers, most recent on 4/27/2023

  RE: Video replay speed faster than original loaded video
  @johnebaker Sorry I'm not going to do that, I've never seen any of those things & never had a problem, never heard of anyone having a problem & yrs ago I remember reading a lot about this security threat, the holes are when it's used online,
• Movie Studio

  33 answers, most recent on 9/22/2024

  RE: some transitions not being implemented after export
    @jim-thorley Hi Jim, Thanks👍 for your feedback. I also can't reproduce your problem. What you could also try is to delete the Cache folder. To do this, go to: C:\ProgramData\MAGIX\Common. After deleting, this folder will be automatically
• Off topic

  14 answers, most recent on 2/2/2025

  RE: Not able to pay for the product
  @Frode-Lindland Welcome to the Magix user to user forums. Which Magix product are you trying to buy, and from where? And whereabouts in the world are you? If you are wanting to buy via the magix.com website your card issuing bank has to offer
• SOUND FORGE

  7 answers, most recent on 9/29/2023

  SF13 & SF14 untimely require connection online via failing protocols
  Today SF14 fails to open blaming it to a communication error.SF13 opens fine but fails to save workThe worst of this is that this recurring "ET phone home" from my many MAGIX programs, happening at the wrong timing is causing me TERRIBLE work
• Movie Studio

  5 answers, most recent on 3/7/2023

  RE: Install moviestudio2023suite_dlm_geu7q2 crashes on Win 11
  @drewmo HI . . . . Lenovo Legion 5 i7-12700 desktop  . . . . I hope you mean laptop, - good choice I have one and am very satisfied with it. . . . .  I get a crash screen say Abort, Retry or Ignore. None of them do anything . . . . There should be
• Movie Studio

  3 answers, most recent on 1/3/2023

  RE: Downloaded installation file and double clicked, no response.
  I tried to open the option and it appears "Magix cloud import" are ticked for both private and public, not sure whether it's what you are referring to. but the installation is still not working. Or shall I add any program or server into the
• Music Maker

  4 answers, most recent on 10/3/2023

  RE: Howcome I can't udate my Magix Music Maker 2015 Premium it says corupt
  @Crayyy Welcome to the Magix user to user forums. First, MM 2015 is now a very old product; the latest version is MM 2024, version 32! So, are you trying to patch your version to whichever was its last release, or are you attempting to upgrade to
• SOUND FORGE

  8 answers, most recent on 5/17/2023

  RE: Unable to install Sound Forge Pro 16 Suite on Windows 11
  @Myu Hi . . . . I am having the same issues and there is not a firewall or anti virus around to blame. . . . . Assuming you are running Windows 10 or 11, have you disabled Microsoft Defender/Windows Security? Microsoft Defender/Windows Security is
• ACID

  4 answers, most recent on 10/19/2023

  RE: Won't Arm--After Reinstall, error 1624
  No luck with that, but thank you. I've updated, rebooted, and still have issues with the same plugin error.ACID finally responded, and this was their explanation (for others with the same issue): As far as the problem with the installation of the
• SOUND FORGE

  One answer, on 1/15/2023

  RE: Not getting audio input to register at all to be able to record
  @Louis-W00 Have you allowed recording in the Windows security settings? https://support.microsoft.com/en-us/windows/turn-on-app-permissions-for-your-microphone-in-windows-10-94991183-f69d-b4cf-4679-c98ca45f577a
• Movie Studio

  7 answers, most recent on 11/14/2023

  RE: Just installed Movie Studio 24 - cannot open .MOV files
  @ralph-m4479 Welcome to the Magix user to user forums. Magix Movie Studio 2024 is a wholly different product to Movie Studio 15. The latter was a part of the Vegas range of products; the former is a rebadged version of what was formerly called Magix
• Other products

  22 answers, most recent on 3/14/2023

  RE: Independence free
  @Ernest-Sienkiewicz For me everything works fine. Sorry we can't help you. I really think that the problem is caused by your Windows security settings, user account settings or some antivirus/firewall settings. You might want to open a support